Gaming Support Agent As a Gaming Support Agent at 5CA, you'll handle customer support issues for an ... You'll help players with account and technical issues and resolve purchase- and gameplay-related ...
Gaming Support Agent As a Gaming Support Agent at 5CA, you'll handle customer support issues for an ... You'll help players with account and technical issues and resolve purchase- and gameplay-related ...
Gaming Support Agent As a Gaming Support Agent at 5CA, you'll handle customer support issues for an ... You'll help players with account and technical issues and resolve purchase- and gameplay-related ...
Gaming Support Agent As a Gaming Support Agent at 5CA, you'll handle customer support issues for an ... You'll help players with account and technical issues and resolve purchase- and gameplay-related ...
Sportsbook and Online Casino Customer Support Agent - Standard Shift
Collingswood, NJ · Hybrid
$20.75 - $24/hr
As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email, and Phone. You'll be a trusted problem-solver, a champion of seamless play, and an ambassador of ...
Quick apply
Sportsbook and Online Casino Customer Support Agent - Standard Shift
Collingswood, NJ · Hybrid
$20.75 - $24/hr
As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email, and Phone. You'll be a trusted problem-solver, a champion of seamless play, and an ambassador of ...
Customer Support Agent
$19.25 - $25.50/hr
Customer Support Agent You'll be tasked with answering customer questions. You'll need to be able ... Team player The flexibility of working from home without having to go to the office Work with ...
Customer Support Agent
$19.25 - $25.50/hr
Customer Support Agent You'll be tasked with answering customer questions. You'll need to be able ... Team player The flexibility of working from home without having to go to the office Work with ...
Sportsbook and Online Casino Customer Support Agent - Swing/Overnight Shift
Collingswood, NJ · Hybrid
$20.75 - $24/hr
As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email, and Phone. You'll be a trusted problem-solver, a champion of seamless play, and an ambassador of ...
Quick apply
Sportsbook and Online Casino Customer Support Agent - Swing/Overnight Shift
Collingswood, NJ · Hybrid
$20.75 - $24/hr
As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email, and Phone. You'll be a trusted problem-solver, a champion of seamless play, and an ambassador of ...
Customer Support Agent
Fort Worth, TX · On-site
$19/hr
Customer Support Agent Via is using technology to transform transportation around the world. From ... An exceptional team player: people love working with you, and you can quickly contribute to cross ...
Customer Support Agent
Fort Worth, TX · On-site
$19/hr
Customer Support Agent Via is using technology to transform transportation around the world. From ... An exceptional team player: people love working with you, and you can quickly contribute to cross ...
Customer Support Agent
Baton Rouge, LA · On-site
$18/hr
Customer Support Agent Baton Rogue, LA Via is on a mission to create public transportation systems ... An exceptional team player: people love working with you, and you can quickly contribute to cross ...
Customer Support Agent
Baton Rouge, LA · On-site
$18/hr
Customer Support Agent Baton Rogue, LA Via is on a mission to create public transportation systems ... An exceptional team player: people love working with you, and you can quickly contribute to cross ...
Field Support Agent
San Antonio, TX · On-site
As a Field Support Agent, you will serve as an extension of our field operations team by providing ... A team player who can collaborate across multiple departments. * An individual who embraces ...
Field Support Agent
San Antonio, TX · On-site
As a Field Support Agent, you will serve as an extension of our field operations team by providing ... A team player who can collaborate across multiple departments. * An individual who embraces ...
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS)
$19.25 - $25.50/hr
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS) This is a full-time remote (work-from ... We're looking for team players who bring a desire to have an impact on the organization and are ...
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS)
$19.25 - $25.50/hr
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS) This is a full-time remote (work-from ... We're looking for team players who bring a desire to have an impact on the organization and are ...
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS)
$19.25 - $25.50/hr
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS) This is a full-time remote (work-from ... We're looking for team players who bring a desire to have an impact on the organization and are ...
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS)
$19.25 - $25.50/hr
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS) This is a full-time remote (work-from ... We're looking for team players who bring a desire to have an impact on the organization and are ...
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS)
$19.25 - $25.50/hr
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS) This is a full-time remote (work-from ... We're looking for team players who bring a desire to have an impact on the organization and are ...
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS)
$19.25 - $25.50/hr
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS) This is a full-time remote (work-from ... We're looking for team players who bring a desire to have an impact on the organization and are ...
T3 Support Agent
Charleston, SC · On-site
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
T3 Support Agent
Charleston, SC · On-site
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
Remote Gaming Support Agent Japanese/English As a Remote Gaming Support Agent located in Japan ... You'll help players with account and technical issues and resolve purchase- and gameplay-related ...
Remote Gaming Support Agent Japanese/English As a Remote Gaming Support Agent located in Japan ... You'll help players with account and technical issues and resolve purchase- and gameplay-related ...
As a Customer Support Agent, you will manage key aspects of our day-to-day transit operations. You ... An exceptional team player: people love working with you, and you can quickly contribute to cross ...
As a Customer Support Agent, you will manage key aspects of our day-to-day transit operations. You ... An exceptional team player: people love working with you, and you can quickly contribute to cross ...
Customer Support Agent
Fort Worth, TX · On-site
$19/hr
As a Customer Support Agent, you will manage key aspects of our day-to-day transit operations. You ... An exceptional team player: people love working with you, and you can quickly contribute to cross ...
Customer Support Agent
Fort Worth, TX · On-site
$19/hr
As a Customer Support Agent, you will manage key aspects of our day-to-day transit operations. You ... An exceptional team player: people love working with you, and you can quickly contribute to cross ...
As a Customer Support Agent at Via, you will be the human connection between our technology and the ... An exceptional team player: people love working with you, and you can quickly contribute to cross ...
As a Customer Support Agent at Via, you will be the human connection between our technology and the ... An exceptional team player: people love working with you, and you can quickly contribute to cross ...
Customer Support Agent
Granite Falls, NC · On-site
$18/hr
As a Customer Support Agent at Via, you will be the human connection between our technology and the ... An exceptional team player: people love working with you, and you can quickly contribute to cross ...
Customer Support Agent
Granite Falls, NC · On-site
$18/hr
As a Customer Support Agent at Via, you will be the human connection between our technology and the ... An exceptional team player: people love working with you, and you can quickly contribute to cross ...
Technical Support Agent
Dallas, TX · On-site
If you are self-motivated, a problem solver can stay ahead of deadlines, and be a team player, continue reading. The Technical Support Agent is responsible for providing fast, effective, and ...
Technical Support Agent
Dallas, TX · On-site
If you are self-motivated, a problem solver can stay ahead of deadlines, and be a team player, continue reading. The Technical Support Agent is responsible for providing fast, effective, and ...
English & Bulgarian Customer Support Agent - Sports Wagering & Gaming
$19.25 - $25.50/hr
English & Bulgarian Customer Support Agent - Sports Wagering & Gaming We are recruiting for a ... Our client knows that signing top players requires a great starting package, and plenty of support ...
English & Bulgarian Customer Support Agent - Sports Wagering & Gaming
$19.25 - $25.50/hr
English & Bulgarian Customer Support Agent - Sports Wagering & Gaming We are recruiting for a ... Our client knows that signing top players requires a great starting package, and plenty of support ...
Technical Support Agent
Dallas, TX · On-site
$21 - $24/hr
If you are self-motivated, a problem solver can stay ahead of deadlines, and be a team player, continue reading. The Technical Support Agent is responsible for providing fast, effective, and ...
Quick apply
Technical Support Agent
Dallas, TX · On-site
$21 - $24/hr
If you are self-motivated, a problem solver can stay ahead of deadlines, and be a team player, continue reading. The Technical Support Agent is responsible for providing fast, effective, and ...
Player Support Agent information
See salary details
$10.82 - $12.63
5% of jobs
$12.63 - $14.44
13% of jobs
$15.26 is the 25th percentile. Wages below this are outliers.
$14.44 - $16.26
16% of jobs
The median wage is $17.66 / hr.
$16.26 - $18.07
21% of jobs
$18.07 - $19.89
18% of jobs
$20.47 is the 75th percentile. Wages above this are outliers.
$19.89 - $21.70
7% of jobs
$21.70 - $23.51
7% of jobs
$23.51 - $25.33
5% of jobs
$25.33 - $27.14
2% of jobs
$27.14 - $28.96
3% of jobs
$28.96 - $30.77
2% of jobs
$10
$19
$30
How much do player support agent jobs pay per hour?
As of Sep 15, 2026, the average hourly pay for player support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.
What is a player support agent?
A Player Support Agent assists gamers by addressing technical issues, troubleshooting problems, and responding to inquiries about a game or platform. They provide support via chat, email, or tickets to ensure a smooth gaming experience. Their role also includes reporting bugs, escalating issues to developers, and offering guidance on in-game content or account-related concerns. Strong communication and problem-solving skills are essential for this position.
What does a player support agent do?
A typical day for a Player Support Agent involves responding to player inquiries via email, chat, or in-game messaging, troubleshooting technical or account-related issues, and escalating more complex cases to specialized teams. Agents often work closely with teammates and other departments, such as quality assurance and community management, to gather information on recurring problems and suggest improvements. The role requires multitasking, managing multiple support tickets simultaneously, and staying up-to-date with game updates or patches. Most agents work in shifts, and the environment is usually fast-paced, but collaborative, with opportunities for training and advancement into lead or supervisory roles.
What skills and qualifications are needed to be a player support agent?
To thrive as a Player Support Agent, you need strong communication skills, problem-solving abilities, and familiarity with gaming platforms or software, often supported by a high school diploma or equivalent. Experience with customer support tools like Zendesk, Salesforce, and ticketing systems is highly beneficial. Excellent interpersonal skills, patience, and the ability to remain calm under pressure help agents effectively address and resolve player concerns. These skills ensure a positive gaming experience for users, foster loyalty, and maintain the reputation of the gaming company.
More about Player Support Agent jobs
What cities are hiring for Player Support Agent jobs?
Cities with the most Player Support Agent job openings:
What states have the most Player Support Agent jobs?
States with the most job openings for Player Support Agent jobs include:
What are popular job titles related to Player Support Agent jobs?
For Player Support Agent jobs, the most frequently searched job titles are:
Job description
Gaming Support Agent
As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.