TASKS YOU WILL ACCOMPLISH What you will accomplish as a "Methods Agent Operations Support": Work ... You are a good team player with strong communication skills, ensuring interface with the many ...
TASKS YOU WILL ACCOMPLISH What you will accomplish as a "Methods Agent Operations Support": Work ... You are a good team player with strong communication skills, ensuring interface with the many ...
Damage Insurance Agent
Quebec, QC · Hybrid
CA$52K/yr
Build personalized relationships with clients and create a climate of trust that supports the sale ... player in the financial services industry in Canada and the United States. The secret to our ...
Damage Insurance Agent
Quebec, QC · Hybrid
CA$52K/yr
Build personalized relationships with clients and create a climate of trust that supports the sale ... player in the financial services industry in Canada and the United States. The secret to our ...
Damage Insurance Agent
Quebec, QC · Hybrid
CA$52K/yr
Build personalized relationships with clients and create a climate of trust that supports the sale ... player in the financial services industry in Canada and the United States. The secret to our ...
Damage Insurance Agent
Quebec, QC · Hybrid
CA$52K/yr
Build personalized relationships with clients and create a climate of trust that supports the sale ... player in the financial services industry in Canada and the United States. The secret to our ...
Damage Insurance Agent
Montreal, QC · Hybrid
CA$52K/yr
Build personalized relationships with clients and create a climate of trust that supports the sale ... player in the financial services industry in Canada and the United States. The secret to our ...
Damage Insurance Agent
Montreal, QC · Hybrid
CA$52K/yr
Build personalized relationships with clients and create a climate of trust that supports the sale ... player in the financial services industry in Canada and the United States. The secret to our ...
Damage Insurance Agent
Montreal, QC · Hybrid
CA$52K/yr
Build personalized relationships with clients and create a climate of trust that supports the sale ... player in the financial services industry in Canada and the United States. The secret to our ...
Damage Insurance Agent
Montreal, QC · Hybrid
CA$52K/yr
Build personalized relationships with clients and create a climate of trust that supports the sale ... player in the financial services industry in Canada and the United States. The secret to our ...
Accounts Payable Agent
Montreal, QC · On-site
Provide training and support required from our branches * Other related responsibilities ... are a major player involved in the energy transformation in Canada. We offer a dynamic work ...
Accounts Payable Agent
Montreal, QC · On-site
Provide training and support required from our branches * Other related responsibilities ... are a major player involved in the energy transformation in Canada. We offer a dynamic work ...
Administrative Support * Perform various administrative and related tasks in support of the ... Dynamic team player with a strong collaborative mindset. * Strong organizational skills and ability ...
Administrative Support * Perform various administrative and related tasks in support of the ... Dynamic team player with a strong collaborative mindset. * Strong organizational skills and ability ...
Administrative Assistant
CA$20 - CA$25/hr
... AGENT THIS SUMMER! PRIVILEGES AND BENEFITS Our offices are located in Laval, and our working hours ... support to the various departments To collaborate in maintaining a professional and welcoming ...
Administrative Assistant
CA$20 - CA$25/hr
... AGENT THIS SUMMER! PRIVILEGES AND BENEFITS Our offices are located in Laval, and our working hours ... support to the various departments To collaborate in maintaining a professional and welcoming ...
Desktop Technician
Sainte-anne-de-bellevue, QC · On-site
CA$30 - CA$34/hr
The Service Desk Agent takes some independent actions regarding assigned work. * Decisions are ... Provide support to ensure stable, reliable desktop systems to the MDA user community across all ...
Quick apply
Desktop Technician
Sainte-anne-de-bellevue, QC · On-site
CA$30 - CA$34/hr
The Service Desk Agent takes some independent actions regarding assigned work. * Decisions are ... Provide support to ensure stable, reliable desktop systems to the MDA user community across all ...
Full Stack AI Engineer / Applied AI Engineer
Montreal, QC · On-site
CA$50K - CA$70K/yr
... players and grow their businesses around the world. With more paths to profits and ways to win ... Build APIs and infrastructure to support LLM-based features, tools, and agent workflows.
Full Stack AI Engineer / Applied AI Engineer
Montreal, QC · On-site
CA$50K - CA$70K/yr
... players and grow their businesses around the world. With more paths to profits and ways to win ... Build APIs and infrastructure to support LLM-based features, tools, and agent workflows.
... player who thrives in a collaborative environment Why choose Alterfina? A workplace where your ... to support your professional growth Ready to join a company that's evolving fast? If you want to ...
... player who thrives in a collaborative environment Why choose Alterfina? A workplace where your ... to support your professional growth Ready to join a company that's evolving fast? If you want to ...
You are a team player who thrives in a collaborative environment Why choose Alterfina? * A ... Ongoing training to support your professional growth Ready to join a company that's evolving fast?
You are a team player who thrives in a collaborative environment Why choose Alterfina? * A ... Ongoing training to support your professional growth Ready to join a company that's evolving fast?
You are a team player who thrives in a collaborative environment Why choose Alterfina? * A ... Ongoing training to support your professional growth Ready to join a company that's evolving fast?
You are a team player who thrives in a collaborative environment Why choose Alterfina? * A ... Ongoing training to support your professional growth Ready to join a company that's evolving fast?
We believe diverse perspectives help both players and teams thrive. If you're passionate about ... Perform data transformation operations to support predictive models. * Design and maintain data ...
Quick apply
We believe diverse perspectives help both players and teams thrive. If you're passionate about ... Perform data transformation operations to support predictive models. * Design and maintain data ...
Acting as both a change agent and a subject matter expert, this individual will ensure the ... in support of multiple concurrent projects and initiatives. * Develop and maintain project plans ...
Acting as both a change agent and a subject matter expert, this individual will ensure the ... in support of multiple concurrent projects and initiatives. * Develop and maintain project plans ...
... supporting team members' development while acting as a mentor; * Acting as a change agent by ... player in the financial services industry in Canada and the United States. The secret to our ...
... supporting team members' development while acting as a mentor; * Acting as a change agent by ... player in the financial services industry in Canada and the United States. The secret to our ...
... supporting team members' development while acting as a mentor; * Acting as a change agent by ... player in the financial services industry in Canada and the United States. The secret to our ...
... supporting team members' development while acting as a mentor; * Acting as a change agent by ... player in the financial services industry in Canada and the United States. The secret to our ...
... supporting team members' development while acting as a mentor; * Acting as a change agent by ... player in the financial services industry in Canada and the United States. The secret to our ...
... supporting team members' development while acting as a mentor; * Acting as a change agent by ... player in the financial services industry in Canada and the United States. The secret to our ...
... supporting team members' development while acting as a mentor; * Acting as a change agent by ... player in the financial services industry in Canada and the United States. The secret to our ...
... supporting team members' development while acting as a mentor; * Acting as a change agent by ... player in the financial services industry in Canada and the United States. The secret to our ...
Modification Technician
Montreal, QC · Hybrid
CA$47K - CA$78K/yr
Process policy changes according to agent and client requests * Communicate with advisors through ... The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring ...
Modification Technician
Montreal, QC · Hybrid
CA$47K - CA$78K/yr
Process policy changes according to agent and client requests * Communicate with advisors through ... The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring ...
Player Support Agent information
See Quebec salary details
$8.89 - $11.54
6% of jobs
$11.54 - $14.18
16% of jobs
$14.47 is the 25th percentile. Wages below this are outliers.
$14.18 - $16.83
24% of jobs
The median wage is $17.32 / hr.
$16.83 - $19.47
17% of jobs
$21.32 is the 75th percentile. Wages above this are outliers.
$19.47 - $22.12
16% of jobs
$22.12 - $24.76
9% of jobs
$24.76 - $27.40
5% of jobs
$27.40 - $30.05
4% of jobs
$30.05 - $32.69
2% of jobs
$32.69 - $35.34
0% of jobs
$35.34 - $37.98
0% of jobs
$8
$20
$37
How much do player support agent jobs pay per hour?
What is a player support agent?
A Player Support Agent assists gamers by addressing technical issues, troubleshooting problems, and responding to inquiries about a game or platform. They provide support via chat, email, or tickets to ensure a smooth gaming experience. Their role also includes reporting bugs, escalating issues to developers, and offering guidance on in-game content or account-related concerns. Strong communication and problem-solving skills are essential for this position.
What does a player support agent do?
A typical day for a Player Support Agent involves responding to player inquiries via email, chat, or in-game messaging, troubleshooting technical or account-related issues, and escalating more complex cases to specialized teams. Agents often work closely with teammates and other departments, such as quality assurance and community management, to gather information on recurring problems and suggest improvements. The role requires multitasking, managing multiple support tickets simultaneously, and staying up-to-date with game updates or patches. Most agents work in shifts, and the environment is usually fast-paced, but collaborative, with opportunities for training and advancement into lead or supervisory roles.
What skills and qualifications are needed to be a player support agent?
To thrive as a Player Support Agent, you need strong communication skills, problem-solving abilities, and familiarity with gaming platforms or software, often supported by a high school diploma or equivalent. Experience with customer support tools like Zendesk, Salesforce, and ticketing systems is highly beneficial. Excellent interpersonal skills, patience, and the ability to remain calm under pressure help agents effectively address and resolve player concerns. These skills ensure a positive gaming experience for users, foster loyalty, and maintain the reputation of the gaming company.

Full-time
Re-posted 16 days ago
Job description
[English version will follow]
LES TACHES QUE VOUS ALLEZ ACCOMPLIR
Ce que vous aurez a accomplir au titre de Agent/e methodes support aux operations :
Horaire de travail de WEEKEND
- Agir en tant que leader dans la resolution de problemes techniques en coordonnant les activites avec les autres services de soutien et en supportant techniquement tout le processus de resolution de problemes : incluant la redaction et l'execution des plans, les recommandations et l'implantation des changements;
- Gerer des projets de courte et/ou moyenne duree afin d'optimiser la production, de reduire les couts et d'eliminer les non-valeurs ajoutees;
- Harmoniser l'implantation de changements d'ingenierie ou de strategie d'assemblage et ce en travaillant en etroite collaboration avec les services d'ingenierie, de logistique des matieres, de la qualite et de production;
- Etablir des strategies d'assemblage et de fabrication de composantes d'avion;
- Definir les outils necessaires a la fabrication ou l'assemblage de composantes d'avion, afin d'assurer le tolerancement geometrique requis;
- Etre a l'affut des facons d'ameliorer les strategies d'assemblage et de fabrication en plus de prendre part a des projets de recherche et de developpement;
- Optimiser les processus de redaction de nos instructions de travail et de controle de premiere production.
TASKS YOU WILL ACCOMPLISHÂ
What you will accomplish as a "Methods Agent Operations Support":
Work schedule WEEKEND
- Act as a leader in solving technical problems by coordinating activities with other support services and technically supporting the entire problem-solving process: including writing and executing plans, recommendations, and implementing changes;
- Manage short and/or medium-term projects to optimize production, reduce costs, and eliminate non-value-added activities;
- Harmonize the implementation of engineering or assembly strategy changes by working closely with engineering, material logistics, quality, and production departments;
- Establish assembly and manufacturing strategies for aircraft components;
- Define the necessary tools for manufacturing or assembling aircraft components to ensure the required geometric tolerancing;
- Be alert to ways to improve assembly and manufacturing strategies and participate in research and development projects;
- Optimize the processes of writing our work instructions and first production control.
Requirements
VOTRE PROFIL EST ESSENTIEL A NOTRE REUSSITEÂ
Competences et qualifications requises :
- Vous possedez un diplome d'etude collegiale en genie ou l'equivalent;
- Vous avez au minimum deux (2) annees d'experience en milieu manufacturier;
- Vous possedez une experience dans le domaine de l'aeronautique;
- Vous demontrez d'excellentes aptitudes pour les communications verbales et ecrites;
- Vous connaissez tres bien le logiciel SAP et MS Office, notamment MS Project, PowerPoint et Excel. Vous avez des connaissances des Catia V5;
- Vous etes un bon joueur d'equipe avec de solides aptitudes en communication, qui assure l'interface avec les nombreux partenaires d'affaires impliques;
- Vous devez faire preuve d'aptitudes organisationnelles et en leadership superieures et vous devez etre a l'aise dans un environnement de travail dynamique et changeant.
Le Groupe SOGECLAIR valorise la diversite et l'inclusion et considere ces elements comme etant essentiels a sa performance. Nous nous engageons a recruter sans discrimination.
Notre processus recrutement :
Un rapide entretien telephonique de pre-qualification
Un entretien technique et RH
Un second entretien technique (Optionnel)
Bienvenue a bord !
YOUR PROFILE IS ESSENTIAL TO OUR SUCCESS
Required skills and qualifications:
- You hold a college diploma in engineering or equivalent;
- You have at least two (2) years of experience in a manufacturing environment;
- You have experience in the aeronautics field;
- You demonstrate excellent verbal and written communication skills;
- You are very familiar with SAP and MS Office software, including MS Project, PowerPoint, and Excel. You have knowledge of Catia V5;
- You are a good team player with strong communication skills, ensuring interface with the many involved business partners;
- You must demonstrate superior organizational and leadership skills and be comfortable in a dynamic and changing work environment.
SOGECLAIR promotes diversity and inclusion as part of essential elements of its performance and is committed to recruiting without discrimination.
Our recruitment process:
A quick pre-qualification phone interview
A technical and HR interview
A second technical interview (optional)
Welcome aboard!
Benefits
Travailler a SOGECLAIR c'est aussi :
- Beneficier d'un environnement de travail international et multiculturel
- Avoir acces a des perspectives de mobilite interne
- S'enrichir au travers de formations continues
- Profiter d'un ensemble de benefices et d'avantages sociaux : REER (avec cotisation de l'employeur), assurance collective (prise en charge a 50%), telemedecine, 5 jours mobiles et semaine de conge supplementaire dans le temps des fetes.
En savoir plus sur nous :
SOGECLAIR, fort de plus de 60 ans d'expertise, est un fournisseur de solutions innovantes pour une mobilite plus sobre et plus sure. Present a l'international, SOGECLAIR a etendu son expertise au-dela des frontieres, renforcant ainsi sa capacite a innover et a collaborer avec des partenaires du monde entier.
SOGECLAIR DIGITAL ENGINEERINGÂ consolide et developpe les projets d'ingenierie au sein du groupe, se caracterisant par une diversite de domaines d'expertise. En tant qu'entreprise a dimension humaine, SOGECLAIR et ses equipes d'experts, offrent de multiples competences en ingenierie mecanique, allant des phases de recherche et developpement jusqu'aux supports en services.
Nos expertises : aerostructure et installation de systemes, amenagements de cabine d'interieurs d'avions, industrialisation, gestion de configuration, conseil en management et en operations, performance des produits et procedes, transformation numerique, excellence operationnelle et transition environnementale.
Nous rejoindre :Â Rejoignez-nous ! - Sogeclair
*Personnel placement agency permit: AP-2000454
*Temporary foreign worker recruitment agency permit: AR-2000453