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Player Support Agent Jobs in Quebec (NOW HIRING)

HollisWealth

Agent(e) de soutien aux agences

Alma, QC · On-site

... player in the financial services industry in Canada and the United States. The secret to our ... Because, for over 125 years, we have believed that it's by supporting our employees and surrounding ...

Alterfina

Purpose of the Role The Credit Agent's main responsibility is to support the company by analyzing ... Known as a team player. * Ability to build and maintain strong interpersonal relationships.

New

Alterfina

Purpose of the Role The Credit Agent's main responsibility is to support the company by analyzing ... Known as a team player. * Ability to build and maintain strong interpersonal relationships.

New

CHSLD de Laval

Administrative Assistant

Laval, QC

CA$20 - CA$25/hr

... AGENT THIS SUMMER! PRIVILEGES AND BENEFITS Our offices are located in Laval, and our working hours ... support to the various departments To collaborate in maintaining a professional and welcoming ...

Alterfina

... player who thrives in a collaborative environment Why choose Alterfina? A workplace where your ... to support your professional growth Ready to join a company that's evolving fast? If you want to ...

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All JobsPlayer Support Agent JobsPlayer Support Agent Jobs in Quebec

Player Support Agent information

See Quebec salary details

$8

$20

$37

How much do player support agent jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for player support agent in Quebec is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.88 per hour, depending on experience, location, and employer.

What is a Player Support Agent job?

A Player Support Agent assists gamers by addressing technical issues, troubleshooting problems, and responding to inquiries about a game or platform. They provide support via chat, email, or tickets to ensure a smooth gaming experience. Their role also includes reporting bugs, escalating issues to developers, and offering guidance on in-game content or account-related concerns. Strong communication and problem-solving skills are essential for this position.

What does a typical workday look like for a Player Support Agent?

A typical day for a Player Support Agent involves responding to player inquiries via email, chat, or in-game messaging, troubleshooting technical or account-related issues, and escalating more complex cases to specialized teams. Agents often work closely with teammates and other departments, such as quality assurance and community management, to gather information on recurring problems and suggest improvements. The role requires multitasking, managing multiple support tickets simultaneously, and staying up-to-date with game updates or patches. Most agents work in shifts, and the environment is usually fast-paced, but collaborative, with opportunities for training and advancement into lead or supervisory roles.

What are the key skills and qualifications needed to thrive in the Player Support Agent position, and why are they important?

To thrive as a Player Support Agent, you need strong communication skills, problem-solving abilities, and familiarity with gaming platforms or software, often supported by a high school diploma or equivalent. Experience with customer support tools like Zendesk, Salesforce, and ticketing systems is highly beneficial. Excellent interpersonal skills, patience, and the ability to remain calm under pressure help agents effectively address and resolve player concerns. These skills ensure a positive gaming experience for users, foster loyalty, and maintain the reputation of the gaming company.

What jobs pay 500,000 a year in the US?

Player Support Agents typically do not earn $500,000 annually; such high salaries are usually associated with executive roles, specialized medical professionals, or successful entrepreneurs. High-paying jobs often require advanced skills, extensive experience, or ownership of a business. Most roles in customer support or gaming support are salaried at lower levels, with top executives or industry leaders reaching higher compensation levels.

How to become a support agent?

To become a Player Support Agent, candidates typically need strong communication skills, problem-solving abilities, and familiarity with gaming platforms or customer service tools. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training. A high school diploma or equivalent is usually the minimum educational requirement.

What is the highest paying video game job?

For a Player Support Agent, the highest paying roles in the video game industry are often senior or specialized positions such as game producers, game designers, or quality assurance managers, which can offer salaries significantly higher than entry-level support roles. These positions typically require extensive experience, technical skills, and sometimes certifications, and may include additional benefits or bonuses based on company size and location.

What does a player support agent do?

A player support agent assists gamers by resolving technical issues, answering questions, and providing guidance related to gameplay, accounts, or transactions. They often communicate via chat, email, or phone and need good communication skills and knowledge of the gaming platform or product.
What job categories do people searching Player Support Agent jobs in Quebec look for? The top searched job categories for Player Support Agent jobs in Quebec are:
Player Support Agent jobs near you
Infographic showing various Player Support Agent job openings in Quebec as of June 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 85% In-person, and 15% Hybrid job distribution, with an average salary of $41,914 per year, or $20.2 per hour.

Agent(e) de soutien aux agences

Industrial Alliance Pacific

Alma, QC • On-site

Full-time

Posted 15 days ago

Job description

Job Description

Agent(e) soutien aux agences (Alma)

Batissez l'avenir avec nous

Vous etes anime(e) par le service a la clientele et le soutien a la force de vente, et souhaitez contribuer a la raison d'etre d'une entreprise qui vise a ce que ses clients soient en confiance et securises par rapport a leur avenir?


En tant qu'Agent(e) soutien aux agences (Alma), vous jouerez un role cle dans le bon fonctionnement des agences Carriere en offrant un soutien complet, coordonne et professionnel tant aux clients qu'a la force de vente et a l'equipe de direction.

Ce poste represente une belle occasion de mettre en valeur vos competences relationnelles et administratives, tout en evoluant dans un environnement dynamique, en pleine transformation. Chez iA, l'humain et son developpement sont au cur de nos preoccupations, favorisant un climat de collaboration, de confiance et d'amelioration continue.

Ce que vous accomplirez avec nous

En tant qu'Agent(e) soutien aux agences (Alma), vous serez au cur de la mission des agences Carriere. Vos principales responsabilites incluent:

  • Accueillir et accompagner la clientele ainsi que la force de vente, en personne ou au telephone, en offrant un service professionnel et courtois;

  • Assurer une communication fluide et une collaboration efficace avec la force de vente et le Centre de soutien et services Carriere, et diriger les demandes vers les specialistes appropries au besoin;

  • Offrir un soutien administratif et operationnel a la force de vente, notamment lors de la mise sous contrat, de l'accueil, de l'integration et du depart des conseillers;

  • Soutenir le directeur d'agence dans l'organisation des activites, la gestion de l'agenda, la preparation des reunions, la compilation de rapports et la mise en place de nouveaux processus administratifs;

  • Contribuer a la vie en agence de facon positive en participant a la gestion des locaux, du courrier, des fournitures de bureau et en documentant les processus et taches lies aux activites Cabinet.

Ce qui pourrait accelerer votre succes dans ce poste

Nous cherchons une personne qui:

  • Est reconnue pour son excellent sens du service a la clientele et son ecoute des besoins des clients et de la force de vente;

  • Se demarque par ses aptitudes en communication et ses solides competences en relations interpersonnelles;

  • Demontre une attitude proactive, une grande motivation et un esprit d'equipe positif;

  • Fait preuve d'autonomie, de rigueur et d'une grande capacite d'adaptation dans un environnement en evolution;

  • Possede une experience pertinente en administration, en bureautique ou tout autre domaine connexe.

Pourquoi vous aimerez travailler avec nous

  • Un environnement de travail dynamique, humain et en constante evolution, ou votre contribution fait reellement une difference;

  • Un milieu sain, securitaire, equitable et inclusif, favorisant la collaboration et le respect;

  • Un poste en presentiel, au cur des activites de l'agence, avec un horaire stable de 35 heures par semaine, du lundi au vendredi;

  • Une formation sur mesure pour bien vous integrer et developper vos competences;

  • Des avantages sociaux competitifs : prime presentiel en tout temps, assurances collectives flexibles, regime de retraite concurrentiel, regime d'achat d'actions, vacances et journees bien-etre, telemedecine, programme d'aide aux employes et a la famille, boni de performance, rabais sur les produits iA, et plus encore!

Postulez des maintenant et prenez les devants de votre carriere, la ou votre talent compte vraiment!Vous hesitez a postuler ?

Chez iA, nous croyons au potentiel et valorisons la diversite des parcours et des experiences.


Si ce role vous inspire et que vous aimez evoluer dans un environnement dynamique, osez postuler - votre place est peutetre avec nous et nous voulons vous connaitre!

Location(s)Alma / 100, rue St-JosephOther Possible Location(s)
Company

iA Financial Group

Posting End Date2026-06-10Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we're a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it's by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we're invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privee de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rheaume et associes, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

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