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Player Support Agent Jobs in Florida (NOW HIRING)

S2 Residential

Leasing Agent

Orlando, FL · On-site

$15.75 - $18.75/hr

A true team player - willing to work and support at all levels Our Hours: 9:00 a.m. to 6:00 p.m., Monday thru Friday; 9:00 a.m. to 5:00 p.m., Saturday; closed, Sunday. The Leasing Agent position ...

S2 Residential

Leasing Agent

Orlando, FL · On-site

$15.75 - $18.75/hr

A true team player - willing to work and support at all levels Our Hours: 9:00 a.m. to 6:00 p.m., Monday thru Friday; 9:00 a.m. to 5:00 p.m., Saturday; closed, Sunday. The Leasing Agent position ...

PLACE

Experienced Listing Agent

Sarasota, FL · On-site

$50K - $80K/yr

Enjoy the advantages of dedicated administrative support, tailored coaching, cutting-edge ... Team player * Licensed real estate professional * 3+ years' of real estate sales experience

Europcar

Customer Service Agent - $15.60

Miami, FL · On-site

$14.75 - $19.75/hr

Support the efficient flow of vehicles by moving and parking cars within the facility as needed. As ... Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of ...

Alphabe Insight Inc

Marketing Agent

Tampa, FL · On-site

$56K - $61K/yr

As a Marketing Agent, you'll support live initiatives and help expand brand presence through hands ... Team player with a positive attitude. * Comfortable in dynamic environments. Additional Information

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Player Support Agent information

See Florida salary details

$8

$14

$22

How much do player support agent jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for player support agent in Florida is $14.25, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $16.35 per hour, depending on experience, location, and employer.

What is a player support agent?

A Player Support Agent assists gamers by addressing technical issues, troubleshooting problems, and responding to inquiries about a game or platform. They provide support via chat, email, or tickets to ensure a smooth gaming experience. Their role also includes reporting bugs, escalating issues to developers, and offering guidance on in-game content or account-related concerns. Strong communication and problem-solving skills are essential for this position.

What does a player support agent do?

A typical day for a Player Support Agent involves responding to player inquiries via email, chat, or in-game messaging, troubleshooting technical or account-related issues, and escalating more complex cases to specialized teams. Agents often work closely with teammates and other departments, such as quality assurance and community management, to gather information on recurring problems and suggest improvements. The role requires multitasking, managing multiple support tickets simultaneously, and staying up-to-date with game updates or patches. Most agents work in shifts, and the environment is usually fast-paced, but collaborative, with opportunities for training and advancement into lead or supervisory roles.

What skills and qualifications are needed to be a player support agent?

To thrive as a Player Support Agent, you need strong communication skills, problem-solving abilities, and familiarity with gaming platforms or software, often supported by a high school diploma or equivalent. Experience with customer support tools like Zendesk, Salesforce, and ticketing systems is highly beneficial. Excellent interpersonal skills, patience, and the ability to remain calm under pressure help agents effectively address and resolve player concerns. These skills ensure a positive gaming experience for users, foster loyalty, and maintain the reputation of the gaming company.

What are popular job titles related to Player Support Agent jobs in Florida? For Player Support Agent jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Player Support Agent jobs in Florida look for? The top searched job categories for Player Support Agent jobs in Florida are:
Player Support Agent jobs near you
Infographic showing various Player Support Agent job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,641 per year, or $14.3 per hour.

Manager, Player & Agent Communications

PGA TOUR

Ponte Vedra Beach, FL • On-site

Full-time

Posted 11 days ago

PGA Tour rating

6.8

Company rating: 6.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

The Best Players Need the Best People.

Manage Player & Agent Communications and assist with player and agent communications-related objectives and strategic planning. Provide year-round media and communications support to PGA TOUR players and agents, including media requests, brand-building strategies, player messaging and crisis comms. Work closely with Publicity, Player Relations, Player Partnerships and other internal teams to manage and strategize player engagement in media and content opportunities.

QUALIFICATIONS

  • Bachelor's degree in communications, Journalism, Public Relations, or a related field is required; an advanced degree is a plus and may be considered favorably.

  • 5+ years of experience in communications, public relations, or media relations, with a strong preference for experience in golf tournament communications, sports event management and athlete relations.

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiar with digital publishing tools, content management systems, and social media platforms.

  • Strong organizational, time management and multitasking skills with meticulous attention to detail.

  • Exceptional written and verbal communication skills, including advanced proficiency in writing, editing, content creation, idea pitching, and public speaking. Ability to tailor messaging for diverse audiences and platforms.

  • Proven ability to communicate effectively across departments and stakeholder groups, fostering alignment and collaboration in a matrixed organizational environment.

  • Expected to respond to inquiries from players, agents and media members as soon as receiving, including evenings and weekends.

  • Maintains a polished professional image and demonstrates excellent interpersonal skills. Ability to work effectively as part of a team and independently.

  • Ability to travel and work flexible hours, including evenings and weekends.

  • Ability to safely operate utility vehicles such as golf carts, utility carts, and shuttle carts, particularly in support of on-site tournament operations.

RESPONSIBILITIES/DUTIES

  • Build and maintain relationships with agents and players to provide year-round media and communications support, understanding player schedules, preferences and overall brand objectives.

  • Serve as a resource to agents and players to recommend media opportunities designed to build player profiles/brands; provide players and agents with PR or crisis communications support as needed.

  • Work closely with Publicity team to strategically execute inbound media requests and identify new outlets and placements to support player storytelling or brand objectives; play a contributing role in weekly Player Pitch meeting.

  • Oversee Player Opportunities and Scheduling and work closely with PGA TOUR media officials to manage player requests from internal and external stakeholders, prioritizing asks and determining strategy.

  • Serve as player booking point of contact for internal teams (content, broadcast, media) and external partners (e.g. Golf Channel, Sirius XM, CBS/NBC); lead quarterly carwash and content captures.

  • Serve as project manager for "PGA TOUR Media Day," a new concept that aligns with the future schedule, providing access to TOUR media partners to capture promotional assets (i.e. headshots, poses, interviews, etc.).

  • Facilitate New Member Orientation, support Agent Certification and represent Communications Team in first-time winner meetings.

  • Represent Communications Team in weekly Player Partnership meetings, supporting player sponsorship opportunities through content and earned media; Oversee communications reporting on all Player Partnerships player collateral (i.e. scorecards, winner's reports, etc.).

  • Track player requests (executed and declined) and consistently update player CRM providing ad hoc and year-end reports; Determine strategy for trending player or outlet declines.

  • Manage Fan Focus Index efforts, including identifying opportunities for moving players throughout quadrants i.e. "Next Up" and "Rising Stars" players (increase popularity through measurable fan engagement metrics).

  • Support PGA TOUR Content efforts by developing ideas and garnering buy-in from players; Oversee player involvement, including on-site execution.

  • Create and maintain Notable Quotes document to assist Communications Team and Player Relations department.

  • Share content/messaging wins including detailed platform KPIs with media partners and agents.

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