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Platform Operations Manager Jobs in Iowa (NOW HIRING)

University of Iowa

Operations Engineer

Iowa City, IA · On-site

$68K - $92K/yr

Position Summary: The Operations Engineer is responsible for the design, development ... Familiarity with enterprise infrastructure, communication platforms, identity management, and ...

University of Iowa

Operations Engineer

Iowa City, IA · Hybrid

$68K - $92K/yr

Position Summary: The Operations Engineer is responsible for the design, development ... Familiarity with enterprise infrastructure, communication platforms, identity management, and ...

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Platform Operations Manager information

See Iowa salary details

$29.1K

$59.6K

$111.3K

How much do platform operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for platform operations manager in Iowa is $59,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $72,800.00 per year, depending on experience, location, and employer.

What does a platform operations manager do?

A Platform Operations Manager oversees the daily operations, maintenance, and performance of digital platforms within an organization. They are responsible for ensuring that platforms run smoothly, efficiently, and securely, often coordinating between technical teams, support staff, and management. Their duties typically include monitoring system health, managing incident responses, implementing process improvements, and supporting platform scalability. This role is crucial for organizations that rely on digital services to ensure reliability and a positive user experience.

What are the key skills and qualifications needed to thrive as a platform operations manager, and why are they important?

To thrive as a Platform Operations Manager, you need expertise in platform management, process optimization, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS or Azure), monitoring tools, and ITSM systems, along with ITIL or related certifications, is highly valued. Strong leadership, problem-solving, and communication skills enable effective coordination across technical and business teams. These skills ensure seamless platform performance, rapid issue resolution, and alignment with organizational objectives.

What are the primary challenges platform operations managers face when coordinating cross-functional teams?

Platform Operations Managers often work with diverse teams across engineering, product, customer support, and IT. One common challenge is aligning priorities and ensuring clear communication between departments with different objectives and workflows. Successful managers build strong relationships, set clear expectations, and implement effective processes to minimize miscommunication and delays. Additionally, they must stay adaptable to rapidly shifting business needs and technology updates while maintaining platform reliability and performance.

What is the difference between Platform Operations Manager vs Network Operations Center (NOC) Technician?

AspectPlatform Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like ITIL or CompTIA Network+ are commonUsually requires an associate degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are preferred
Work EnvironmentOversees platform infrastructure, manages teams, and ensures system availability in data centers or cloud environmentsMonitors network systems, troubleshoots issues, and maintains network hardware/software in a control room setting
Employer & Industry UsageUsed by tech companies, cloud providers, and large enterprises managing digital platformsCommon in telecom, internet service providers, and large organizations with extensive network infrastructure

The Platform Operations Manager focuses on overseeing platform infrastructure and team management, while the Network Operations Center Technician handles network monitoring and troubleshooting. Both roles are essential in maintaining system and network reliability but differ in scope and responsibilities.

Is platform operations manager a high paying job?

A platform operations manager typically earns a competitive salary that varies by industry, location, and experience level. These roles often require strong technical skills, leadership, and knowledge of platform management tools, and tend to offer higher compensation compared to entry-level positions in operations or support roles.

What is the role of a platform operations manager?

A platform operations manager oversees the daily functioning and maintenance of digital platforms, ensuring smooth performance, security, and user experience. They coordinate technical teams, implement process improvements, and monitor system metrics to optimize platform efficiency.

What are popular job titles related to Platform Operations Manager jobs in Iowa?

For Platform Operations Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Platform Operations Manager jobs in Iowa look for?

The top searched job categories for Platform Operations Manager jobs in Iowa are:

What cities in Iowa are hiring for Platform Operations Manager jobs?

Cities in Iowa with the most Platform Operations Manager job openings:

Platform Operations Manager jobs near you
Infographic showing various Platform Operations Manager job openings in Iowa as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $59,602 per year, or $28.7 per hour.

Operations Engineer

Iowa City, IA • On-site

University of Iowa
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about University of Iowaexternal

$68K - $92K/yr

Full-time

PTO

This job post has expired 1 day ago. Applications are no longer accepted.

University Of Iowa rating

6.9

Company rating: 6.9 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

Job description

The Department of Health Care Information Services intends to hire for one position at either the Quality and Improvement Engineer classification, requisition #26004532, or Quality and Improvement Specialist requisition #26004994, based on the qualifications of the successful candidate.
Position Summary:
The Operations Engineer is responsible for the design, development, implementation, integration, and continuous improvement of technology solutions that support enterprise IT service management and operational excellence initiatives. This position combines systems engineering, platform administration, process automation, and operational analytics to improve reliability, efficiency, scalability, and user experience across health care and academic technology environments.
The Operations Engineer serves as a technical leader within the Service Management team, collaborating with infrastructure, application, security, clinical, and operational stakeholders to engineer solutions that modernize service delivery, automate workflows, integrate enterprise systems, and enable data-driven decision-making. This role is responsible for translating business and operational requirements into sustainable technical solutions while ensuring alignment with organizational standards, compliance requirements, and strategic objectives.
The Operations Engineer will report to the Lead Application Developer, HCIS, who in turn reports to the Director of Communication & Collaboration Applications in HCIS. The role will operate within the Service Management team to drive workstreams, while interacting cross-functionally with IT, clinical, operational, and administrative partners.
This position is eligible for hybrid work within the state of Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
Position Responsibilities:
  • Engineer integrations between ITSM platforms, operational systems, monitoring tools, communication platforms, and enterprise applications.
  • Develop technical solutions that improve availability, performance, scalability, and maintainability of operational platforms.
  • Evaluate emerging technologies and recommend technical solutions that support organizational goals.
  • Analyze system, service, and process data to identify trends, performance bottlenecks, and improvement opportunities.
  • Perform root cause analysis and recommend technical solutions for recurring operational challenges.
  • Establish monitoring and measurement frameworks that support proactive service management.
  • Collaborate with the Halo ITSM team to execute design or redesign efforts within the platform.
  • Develop and maintain process standards, KPIs, maturity models, and ensuring compliance and regulatory requirements.
  • Monitor performance metrics and sustainment of implemented improvements, adjusting plans as needed.
  • Partner with IT and operational stakeholders to document current and future state processes.
  • Respond to emerging operational issues, helping resolve disruptions that affect organizational priorities.
  • Create clear documentation of workflows, process changes, and system updates to support knowledge transfer.
  • Partner with infrastructure, application, security, clinical, and operational teams to deliver integrated enterprise solutions.
  • Provide technical consultation and subject matter expertise for operational transformation initiatives.
  • Participate in project planning, technical reviews, and architecture discussions.
  • Mentor team members on engineering best practices, automation strategies, and platform capabilities.

Pay Grade: 5A https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure
The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits
Percent of Time: 100%
Staff Type: Professional & Scientific
Type of Position: Regular
Education Requirements:
Master's degree in IT, Computer Engineering, Business Administration or an equivalent combination of education and experience in a related field.
Required Qualifications:
  • 2+ years of experience in operations, performance improvement, or process engineering.
  • Experience designing, implementing, supporting, or integrating enterprise technology platforms.
  • Experience troubleshooting complex technical issues and performing root cause analysis.
  • Experience working in large-scale, highly regulated, or complex operational environments.
  • Experience working in a health care or complex service delivery environment.
  • Experience with improvement methodologies (e.g. Lean, ITIL, Agile).
  • Proficiency in Microsoft Office Suite and basic analytics tools.
  • Effective communicator with the ability to engage senior leaders and other cross-functional stakeholders.
  • Ability to thrive in a dynamic, matrixed environment and manage ambiguity.

Desired Qualifications:
  • Prior experience working in academic medical centers or health systems.
  • Familiarity with the Halo ITSM platform or other ITSM systems platforms.
  • Certification or education in ITIL, COBIT, Lean or Agile frameworks.
  • Strong analytical and critical thinking skills; ability to identify root causes and recommend actionable solutions.
  • Ability to manage multiple priorities and work independently in a fast-paced, matrixed environment.
  • Proficiency in process mapping and performance monitoring tools.
  • Familiarity with enterprise infrastructure, communication platforms, identity management, and operational monitoring solutions.
  • Understanding of hospital operations, infrastructure, and systems.
  • Comfortable with iterative improvement cycles.

To be considered, applicants must upload a resume(under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
This position is not eligible for University sponsorship for employment authorization.
For additional questions contact Jennifer Reinier at Jennifer-Reinier@uiowa.edu.

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