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Platform Operations Manager Jobs in California (NOW HIRING)

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Platform Operations Engineer

San Diego, CA · On-site

Support the Platform Infrastructure - Help manage and scale our container environment on Amazon EKS ... , or Cloud Infrastructure * Confident working with core AWS services (VPC, IAM, EKS, RDS) and a ...

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Platform Operations Manager information

See California salary details

$30.6K

$62.6K

$116.9K

How much do platform operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for platform operations manager in California is $62,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What are the primary challenges platform operations managers face when coordinating cross-functional teams?

Platform Operations Managers often work with diverse teams across engineering, product, customer support, and IT. One common challenge is aligning priorities and ensuring clear communication between departments with different objectives and workflows. Successful managers build strong relationships, set clear expectations, and implement effective processes to minimize miscommunication and delays. Additionally, they must stay adaptable to rapidly shifting business needs and technology updates while maintaining platform reliability and performance.

What is the role of a platform operations manager?

A platform operations manager oversees the daily functioning and maintenance of digital platforms, ensuring smooth performance, security, and user experience. They coordinate technical teams, implement process improvements, and monitor system metrics to optimize platform efficiency.

What is the difference between Platform Operations Manager vs Network Operations Center (NOC) Technician?

AspectPlatform Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like ITIL or CompTIA Network+ are commonUsually requires an associate degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are preferred
Work EnvironmentOversees platform infrastructure, manages teams, and ensures system availability in data centers or cloud environmentsMonitors network systems, troubleshoots issues, and maintains network hardware/software in a control room setting
Employer & Industry UsageUsed by tech companies, cloud providers, and large enterprises managing digital platformsCommon in telecom, internet service providers, and large organizations with extensive network infrastructure

The Platform Operations Manager focuses on overseeing platform infrastructure and team management, while the Network Operations Center Technician handles network monitoring and troubleshooting. Both roles are essential in maintaining system and network reliability but differ in scope and responsibilities.

What does a platform operations manager do?

A Platform Operations Manager oversees the daily operations, maintenance, and performance of digital platforms within an organization. They are responsible for ensuring that platforms run smoothly, efficiently, and securely, often coordinating between technical teams, support staff, and management. Their duties typically include monitoring system health, managing incident responses, implementing process improvements, and supporting platform scalability. This role is crucial for organizations that rely on digital services to ensure reliability and a positive user experience.

What are the key skills and qualifications needed to thrive as a platform operations manager, and why are they important?

To thrive as a Platform Operations Manager, you need expertise in platform management, process optimization, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS or Azure), monitoring tools, and ITSM systems, along with ITIL or related certifications, is highly valued. Strong leadership, problem-solving, and communication skills enable effective coordination across technical and business teams. These skills ensure seamless platform performance, rapid issue resolution, and alignment with organizational objectives.
What are popular job titles related to Platform Operations Manager jobs in California? For Platform Operations Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Platform Operations Manager jobs in California look for? The top searched job categories for Platform Operations Manager jobs in California are:
What cities in California are hiring for Platform Operations Manager jobs? Cities in California with the most Platform Operations Manager job openings:
Platform Operations Manager jobs near you
Infographic showing various Platform Operations Manager job openings in California as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,625 per year, or $30.1 per hour.

Platform Operations Program Manager

OpenAI

San Francisco, CA • On-site

$252K - $280K/yr

Full-time

Re-posted 15 days ago

Job description

About the Team
The Account & Platform Integrity Operations team protects OpenAI's ecosystem by ensuring that users, developers, partners, and organizations can access and build on our platform safely and responsibly. The team works across account integrity, fraud prevention, abuse detection, and platform risk to prevent bad actors from exploiting OpenAI's products and developer surfaces.
This role will sit within the Account & Platform Integrity Operations team while partnering closely with teams across the Ecosystem organization to ensure the platform can scale rapidly without compromising trust, quality, or safety.
About the Role - Platform Operations Program Manager
As OpenAI's developer ecosystem expands, we're building the operational foundation to support the next generation of plugins, MCP apps, agent skills, and integrations. As a Platform Operations Program Manager, you'll partner across Product, Engineering, Policy, Legal, Security, and Developer Experience to design the systems and operating models that enable ecosystem growth while maintaining quality, trust, and an exceptional developer experience.
This role requires strong operational judgment, a deep understanding of developer platforms and APIs, empathy for the developer experience, and the ability to translate evolving product, platform, and policy requirements into scalable operational systems.
Location: San Francisco, CA (Hybrid - 3 days in office)
What You'll Do
  • Own the operational processes that help developers bring apps, plugins, and integrations to market, from submission and review through launch, appeals, and ongoing monitoring.
  • Manage external review partners and policy operations workflows, helping teams apply standards consistently while identifying areas where guidance, process, or quality expectations need to improve.
  • Partner with Product, Engineering, Policy, Legal, Security, Developer Experience, and Go-to-Market teams to turn platform goals and requirements into clear, effective operating processes.
  • Lead high-priority partner reviews and escalations, balancing speed to launch with user trust, and consistent standards.
  • Create feedback loops across product, policy, tooling, and developer experience teams to reduce friction for developers and improve the quality of integrations over time.
  • Lead automation and AI-driven initiatives, such as agentic workflows, to improve the speed, consistency, and scale review and support processes.
  • Serve as a senior cross-functional partner, using operational expertise and platform insights to help shape product strategy and improve how the ecosystem works.

You Might Thrive If You
  • Have 8+ years of experience in program management, developer operations, product operations, or related fields.
  • Are comfortable engaging with technical concepts such as MCP, APIs, OAuth, authentication, permissions, and data flows, even if you're not writing production code.
  • Exercise strong operational judgment and can balance speed, safety, and business priorities when making decisions.
  • Bring structure to ambiguous, cross-functional problems and drive alignment across Product, Engineering, Policy, Legal, Security, and Operations.
  • Think in systems rather than individual cases, identifying recurring patterns and building durable processes instead of one-off solutions.
  • Have experience using AI and automation to reduce manual work, improve quality, and scale operational processes.
  • Communicate clearly with both technical and non-technical audiences, translating complex requirements into practical guidance.
  • Care deeply about developer and partner experience while maintaining consistent standards that protect the platform and its users.

About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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