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Phone Supervisor Jobs (NOW HIRING)

Rikos Pizza

PHONE CREW

Naples, FL · On-site

$10.98/hr

The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...

Pizza Inn

Phone Pro

Carlsbad, NM · On-site

$8 - $10/hr

Answers phone, suggestively sells menu items, accurately takes orders and quotes proper delivery ... Physical Demands Must be able to speak clearly and listen attentively to supervisors and employees.

Pizza Inn

Phone Pro

Hobbs, NM · On-site

$11.50 - $12/hr

Answers phone, suggestively sells menu items, accurately takes orders and quotes proper delivery ... Physical Demands Must be able to speak clearly and listen attentively to supervisors and employees.

Pizza Inn

Phone Pro

Carlsbad, NM · On-site

$8 - $10/hr

Answers phone, suggestively sells menu items, accurately takes orders and quotes proper delivery ... Physical Demands Must be able to speak clearly and listen attentively to supervisors and employees.

Tele-Pro Communications

Be Seen First

Analog / Digital Phone Technician

Mission, TX · On-site

$18 - $24/hr

Position Summary The Analog / Digital Phone Technician will be responsible for installing ... Communicate with supervisors, customers, and team members regarding job status. * Maintain tools ...

MKTG Inc

Supervisor

East Islip, NY · On-site

Seeking to fill a part-time phone room supervisor position. Qualifications Requirements: We seek a team player who can interact with clients, supervise 20+ people and is willing to learn. Two+ years ...

MKTG Inc

Supervisor

East Islip, NY · On-site

Seeking to fill a part-time phone room supervisor position. Qualifications Requirements: We seek a team player who can interact with clients, supervise 20+ people and is willing to learn. Two+ years ...

StorageMart

Home Office - Phone Rep 2

Columbia, MO · On-site +1

$21.50/hr

Phone Rep II Location: On-site in Columbia, MO ( No Remote ) Pay Rate: $21.50/hour Be part of a ... Acts as a fill in supervisor when a regular supervisor is not available.* 12. Coaches other as ...

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Phone Supervisor information

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How much do phone supervisor jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for phone supervisor in the United States is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Phone Supervisor vs Customer Service Representative?

AspectPhone SupervisorCustomer Service Representative
CredentialsHigh school diploma; leadership skillsHigh school diploma or equivalent; communication skills
Work EnvironmentSupervisory role overseeing teams, often in call centersDirect interaction with customers, handling inquiries and issues
Industry UsageCommon in call centers, customer support departmentsWidespread across retail, telecom, banking, and service sectors

The main difference between a Phone Supervisor and a Customer Service Representative is that the Phone Supervisor manages and oversees customer service teams, ensuring quality and efficiency, while Customer Service Representatives handle direct customer interactions. The supervisor role involves leadership and coordination, whereas the representative role focuses on individual customer support.

More about Phone Supervisor jobs
What job categories do people searching Phone Supervisor jobs look for? The top searched job categories for Phone Supervisor jobs are:
Phone Supervisor jobs near you
Infographic showing various Phone Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,000 per year, or $17.3 per hour.
PHONE CREW

PHONE CREW

Rikos Pizza

Naples, FL • On-site

$10.98/hr

Full-time

Posted 7 days ago

Job description

About the Role:

As a face for our restaurant and brand, our Phone Crew order takers are important for creating and maintaining positive customer interactions. The Phone Crew is responsible for assisting customers with menu selection, recommendations, and taking accurate food orders in a friendly and hospitable manner. This role effectively keeps the flow of the restaurant moving smoothly by maintaining clear communication and teamwork.

Minimum Qualifications:

  • Have excellent menu knowledge of all items
  • Exceptional customer service and hospitality skills
  • Ability to work well with others
  • Availability to work a variety of shifts including mornings, evenings and weekends
  • Ability to answer, report, and follow all supervisor instructions and directions

Preferred Qualifications:

  • Ability to multitask and prioritize in a fast-paced environment
  • Experience with POS systems a plus

Responsibilities:

  • Greet every customer with Riko's welcome message
  • Providing exceptional customer service by addressing customer inquiries and concerns in a timely and professional manner
  • Assist customers with menu selection and answer all questions in a respectful and patient manner
  • Repeat customer orders for accuracy before entering them into the Point of Sale System
  • Communicate with the kitchen staff to make sure orders are accurate
  • During off peak times, assist with restocking or other duties as assigned
  • Contributing to the overall success of the organization by meeting individual and team performance goals

Skills:

As a Phone Crew member, you will utilize your exceptional communication and interpersonal skills to provide top-notch customer service. You will also need to be organized and detail-oriented in order to accurately document all customer interactions. Additionally, you will need to great customers in a pleasant tone, accurately enter orders into the POS system and read back orders for confirmation.