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Phone Supervisor Jobs (NOW HIRING)

Forklift Operator

Spring Lake, MI · On-site

$15.50 - $18.25/hr

... Phone - Supervisors • Steady work, our business is strong and growing • Good Team Environment • Solid Company, established in the logistics industry *This is a drug-free workplace. All ...

Seeking to fill a part-time phone room supervisor position. Qualifications Requirements: We seek a team player who can interact with clients, supervise 20+ people and is willing to learn. Two+ years ...

Seeking to fill a part-time phone room supervisor position. Qualifications Requirements: We seek a team player who can interact with clients, supervise 20+ people and is willing to learn. Two+ years ...

Forklift Operator

Alachua, FL · On-site

$15 - $17.75/hr

... Phone - Supervisors • Steady work, our business is strong and growing • Good Team Environment • Solid Company, established in the logistics industry *This is a drug-free workplace. All ...

Field Supervisor

Tacoma, WA · On-site

$28 - $31/hr

Finally, the Field Supervisor will be responding to clients via phone, email, or in-person to ensure their complaints are being handled in a timely fashion. The Field Supervisor must be able to pass ...

Field Supervisor

Seattle, WA · On-site

$28 - $31/hr

Finally, the Field Supervisor will be responding to clients via phone, email, or in-person to ensure their complaints are being handled in a timely fashion. The Field Supervisor must be able to pass ...

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Phone Supervisor information

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$13

$17

$23

How much do phone supervisor jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for phone supervisor in the United States is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Phone Supervisor vs Customer Service Representative?

AspectPhone SupervisorCustomer Service Representative
CredentialsHigh school diploma; leadership skillsHigh school diploma or equivalent; communication skills
Work EnvironmentSupervisory role overseeing teams, often in call centersDirect interaction with customers, handling inquiries and issues
Industry UsageCommon in call centers, customer support departmentsWidespread across retail, telecom, banking, and service sectors

The main difference between a Phone Supervisor and a Customer Service Representative is that the Phone Supervisor manages and oversees customer service teams, ensuring quality and efficiency, while Customer Service Representatives handle direct customer interactions. The supervisor role involves leadership and coordination, whereas the representative role focuses on individual customer support.

More about Phone Supervisor jobs
Infographic showing various Phone Supervisor job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,000 per year, or $17.3 per hour.
Cell Phone Repair Technician- Partnership Store (Google)

Cell Phone Repair Technician- Partnership Store (Google)

Asurion

Aventura, FL

$20/hr

Full-time

Posted 4 days ago


Asurion rating

7.2

Company rating: 7.2 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

116th of 207 rated it services


Job description

Cell Phone Repair Technician- Partnership Store (Google)
Miami, FL (Aventura)
$20/hr
POSITION OVERVIEW
The UBIF Technician - Google performs device diagnostics, component-
level repairs, and customer support for Google-branded hardware. This
role focuses on safe, consistent service procedures, accurate
documentation, and maintaining quality standards. Technicians
troubleshoot issues, replace parts, and verify functionality while
protecting customer data and following store workflow. Success
requires precise workmanship, clear communication, and adherence to
repair policies, ESD practices, and inventory controls. The technician
collaborates with teammates to meet turnaround targets and deliver a
reliable experience to customers across varied repair scenarios.
Schedule Expectations: Full-time team members are scheduled for 40
hours per week, 5 days a week. Store hours differ by location, and
flexibility is required to work opening, mid, and closing shifts as
scheduled.

ESSENTIAL JOB SKILLS/DUTIES
Perform diagnostics on Google devices.
Execute board-level and modular repairs.
Document work performed accurately.
Protect customer data and privacy.
Manage parts, tools, and inventory.
Meet repair quality and turnaround targets.

REQUIRED TECHNICAL SKILLS
Smartphone and tablet repair proficiency.
ESD-safe handling and workstation setup.
Micro-soldering or fine assembly skills.
Diagnostic software and test procedures.
Battery, display, and camera replacement.
Firmware update and reset processes.

REQUIRED SOFT/LEADERSHIP SKILLS
Clear, professional customer communication.
Strong attention to detail and accuracy.
Problem-solving under time constraints.
Team collaboration and reliability.
Accountability for results and safety.

REQUIRED EDUCATION & EXPERIENCE
High school diploma or equivalent.
Experience repairing consumer electronics.
Record of consistent quality outcomes.
Comfort with structured service workflows.

PREFERRED EDUCATION & EXPERIENCE
Prior Google device repair experience.
Retail or service desk background.
Micro-soldering coursework or training.

REQUIRED LICENSES/CERTIFICATIONS
ESD awareness training completed.

PREFERRED LICENSES/CERTIFICATIONS
OEM-authorized Google device certification.
CompTIA A+ or equivalent credential.

SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities.

TRAVEL REQUIREMENTS
Travels: Occasional local store support.
% of Time: Up to 10%.
Overnight Travel: Rare, business need dependent.

PHYSICAL DEMANDS & WORKING CONDITIONS
Stationary Position: Frequently
Pushing/Pulling/Reaching: Occasionally
Kneel: Occasionally
Grab: Frequently
Bend: Occasionally
Lift/Carry Over: Up to 30 lbs
Vision: 20/20 corrected vision
Hearing: Receive detailed information if spoken to
Moving Mechanical Parts: Occasionally
Heavy Machinery: No
Fumes or Airborne Particles: Occasionally
Outdoor Frequency: Rare
Electricity: Frequently
Loud Noise: Occasionally

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