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Phone Supervisor Jobs (NOW HIRING)

Holzer Health System

Pharmacy Intern

Gallipolis, OH

$15.50 - $19/hr

Greets and waits on general public personally or by phone. Supervises and is responsible for day to day accounts receivable and other bookkeeping duties. Trains and supervises all CSR/asst. ...

Holzer Health System

Pharmacy Intern

Gallipolis, OH

$15.50 - $19/hr

Greets and waits on general public personally or by phone. Supervises and is responsible for day to day accounts receivable and other bookkeeping duties. Trains and supervises all CSR/asst. ...

Rikos Pizza Hope Street

PHONE CREW

Stamford, CT · On-site

$16.35/hr

The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...

Rikos Pizza

PHONE CREW

Darien, CT · On-site

$12.50 - $16.50/hr

The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...

Rikos Pizza

PHONE CREW

Stamford, CT · On-site

$12.75 - $16.75/hr

The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...

Rikos Pizza

PHONE CREW

Naples, FL · On-site

$11.75 - $15.25/hr

The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...

Rikos Pizza

PHONE CREW

Stamford, CT · On-site

$12.75 - $16.75/hr

The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...

Rikos Pizza

PHONE CREW

Norwalk, CT · On-site

$16.35 - $16.94/hr

The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...

Pizza Inn

Phone Pro

Hobbs, NM · On-site

$11.50 - $12/hr

Answers phone, suggestively sells menu items, accurately takes orders and quotes proper delivery ... Physical Demands Must be able to speak clearly and listen attentively to supervisors and employees.

Pizza Inn

Phone Pro

Carlsbad, NM · On-site

$8 - $10/hr

Answers phone, suggestively sells menu items, accurately takes orders and quotes proper delivery ... Physical Demands Must be able to speak clearly and listen attentively to supervisors and employees.

Pizza Inn

Phone Pro

Carlsbad, NM · On-site

$8 - $10/hr

Answers phone, suggestively sells menu items, accurately takes orders and quotes proper delivery ... Physical Demands Must be able to speak clearly and listen attentively to supervisors and employees.

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Phone Supervisor information

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$13

$17

$23

How much do phone supervisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for phone supervisor in the United States is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Phone Supervisor vs Customer Service Representative?

AspectPhone SupervisorCustomer Service Representative
CredentialsHigh school diploma; leadership skillsHigh school diploma or equivalent; communication skills
Work EnvironmentSupervisory role overseeing teams, often in call centersDirect interaction with customers, handling inquiries and issues
Industry UsageCommon in call centers, customer support departmentsWidespread across retail, telecom, banking, and service sectors

The main difference between a Phone Supervisor and a Customer Service Representative is that the Phone Supervisor manages and oversees customer service teams, ensuring quality and efficiency, while Customer Service Representatives handle direct customer interactions. The supervisor role involves leadership and coordination, whereas the representative role focuses on individual customer support.

More about Phone Supervisor jobs
What job categories do people searching Phone Supervisor jobs look for? The top searched job categories for Phone Supervisor jobs are:
Phone Supervisor jobs near you
Infographic showing various Phone Supervisor job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,000 per year, or $17.3 per hour.
Medical Office Associate (Phone Operator)

Medical Office Associate (Phone Operator)

University of Illinois

Rockford, IL • On-site

$20.88 - $23.05/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Medical Office Associate (Phone Operator)
Hiring Department: Mile Square LP Johnson Clinic
Location: Rockford, IL USA
Requisition ID: 1041273
Posting Close Date: 6/8/26
Salary: The budgeted salary range for the position is $20.88/hour to$23.05/hour. Salary is competitive andcommensurate with qualifications and experience, while also consideringinternal equity.
About the University of Illinois Chicago
UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.
This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
Position Summary
Theposition's primary function is managing and directing all incoming phone callsfor the UI Health Mile Square Health Center, L.P., Johnson Rockford. A phoneoperator is responsible for answering and directing incoming calls, providinginformation to callers, taking messages, and ensuring professionalcommunication between customers, clients, and staff. Duties include operatingmulti-line phone systems, scheduling appointments, transferring calls toappropriate departments, maintaining call logs, and assisting with generaladministrative tasks while delivering excellent customer service.
Duties & Responsibilities
  • Manage initial call intake for Mile Square Health Clinic (MSHC);route calls and messages to appropriate Epic Pools.
  • Route all red flag calls to the appropriate Nursing line.
  • Schedulespatients using Epic Scheduling System and registers patients using Epic.
  • Educatesand informs patients of the UI Health patient portal, registers, and/or assistspatients with patient portal registration.
  • Monitorswork completed and alerts superiors to problems that may occur; provides inputto supervisors and/or administration.
  • Respond to complex inquiries from clients in order toprovide or clarify information on departmental services, policies, andprocedures.
  • Receive, log, and appropriately route complaints at thedepartmental level, including reporting client feedback and suggestions tohigher level personnel in the event that a customer service issue cannot beresolved at the incumbent's level. Assist in conducting primary research on complaints received.
  • Participatein cross-functional continuous quality improvement and corporate complianceteams; consult with related departments to coordinate seamless access toservices.
  • Performother departmental duties as assigned.

Minimum Qualifications
1. High school diploma or equivalent.
2. Any one or any combination totaling one (1) year (12 months), from the categories below:
A. Work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.
B. Work experience in a health care facility such as a doctor's, dentist's, or hospital's office; which involved record keeping, working with the public, direct patient contact, answering telephones, and working with medical terminology.
C. Graduation from an accredited medical secretarial or paramedical program, such as nursing assistant, medical assistant, or medical secretary.
Please upload college transcripts and a list of three professional references at the time of submitting your applicaton.If you do not have a copy of your transcripts at the time of the application, please email a copy to rockfordhr@uic.edu by the position close date.
Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date.
Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
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About University of Illinois

Sourced by ZipRecruiter

The University of Illinois, located in Urbana, Illinois, US, is a prominent entity in the higher education sector. Operating its official functions through its website uillinois.edu, the institution provides a range of educational programs and services. The University was founded in 1867 and has since grown dramatically both in size and reputation. Its core values are embodied in its mission to enhance the lives of its students and citizens in the state, nation, and world through leadership in learning, discovery, engagement, and economic development. The university boasts several notable achievements including producing Nobel laureates and Pulitzer prize winners. It is renowned for its research programs and is known for significant advancements across various fields including engineering, science, and humanities.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Urbana, IL, US

Year founded

1974

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