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Phone Supervisor Jobs (NOW HIRING)

$22/hr

Perform other reasonable job duties as requested by Supervisors. * Attention to customer service with a professional and pleasant personality. * Available to work a flexible schedule including ...

Pharmacy Intern

Gallipolis, OH · On-site

$15.50 - $19/hr

Greets and waits on general public personally or by phone. Supervises and is responsible for day to day accounts receivable and other bookkeeping duties. Trains and supervises all CSR/asst. ...

Pharmacy Intern

Gallipolis, OH · On-site

$15.50 - $19/hr

Greets and waits on general public personally or by phone. Supervises and is responsible for day to day accounts receivable and other bookkeeping duties. Trains and supervises all CSR/asst. ...

Pharmacy Intern

Gallipolis, OH

$15.50 - $19/hr

Greets and waits on general public personally or by phone. Supervises and is responsible for day to day accounts receivable and other bookkeeping duties. Trains and supervises all CSR/asst. ...

The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...

Phone Attendant

Raleigh, NC · On-site

$12.75 - $16.25/hr

As a Front Desk Supervisor, you will ensure an exceptional guest experience while supporting the daily operations of the Front Desk team. Responsibilities: What You'll Do * The phone attendant will ...

Phone Receptionist

Burlington, NC · On-site

$13.25 - $17.25/hr

Phone Receptionist Full Time Phone Receptionist Position for Busy Multi-Specialist Clinic, located ... Collect documentation for demographic changes and forward to team lead or supervisor. Accurately ...

Phone Attendant

Austin, TX · On-site

$17/hr

As a Front Desk Supervisor, you will ensure an exceptional guest experience while supporting the daily operations of the Front Desk team. Responsibilities: What You'll Do * The phone attendant will ...

PHONE CREW

Darien, CT · On-site

$16.94/hr

The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...

PHONE CREW

Ridgefield, CT · On-site

$16.94/hr

The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...

PHONE CREW

Norwalk, CT · On-site

$16.35 - $16.94/hr

The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...

PHONE CREW

Stamford, CT · On-site

$16.94/hr

The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...

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Phone Supervisor information

See salary details

$13

$17

$23

How much do phone supervisor jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for phone supervisor in the United States is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Phone Supervisor vs Customer Service Representative?

AspectPhone SupervisorCustomer Service Representative
CredentialsHigh school diploma; leadership skillsHigh school diploma or equivalent; communication skills
Work EnvironmentSupervisory role overseeing teams, often in call centersDirect interaction with customers, handling inquiries and issues
Industry UsageCommon in call centers, customer support departmentsWidespread across retail, telecom, banking, and service sectors

The main difference between a Phone Supervisor and a Customer Service Representative is that the Phone Supervisor manages and oversees customer service teams, ensuring quality and efficiency, while Customer Service Representatives handle direct customer interactions. The supervisor role involves leadership and coordination, whereas the representative role focuses on individual customer support.

More about Phone Supervisor jobs
Infographic showing various Phone Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,000 per year, or $17.3 per hour.

Job description

Hourly Rate: $22.00

Hourly Rate: $22.00
Shift:1st,2nd: must be available to work weekends and holidays
Position type: Fulltime

JOB SUMMARY

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Site Specific Benefits

  • Free On-Site Parking

  • Department celebrations

  • Associate Appreciation Week

  • Monthly associate recognition and reward programs

  • Stipend for work shoes

CORE WORK ACTIVITIES

  • Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.

  • Speak with others using clear and professional language; answer telephones using appropriate etiquette.

  • Develop and maintain positive working relationships with others; support team to reach common goals.

  • Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time.

  • Enter and locate information using computers and/or POS systems.

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

  • Perform other reasonable job duties as requested by Supervisors.

  • Attention to customer service with a professional and pleasant personality.

  • Available to work a flexible schedule including evenings, weekends, and holidays.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.