$22/hr
Perform other reasonable job duties as requested by Supervisors. * Attention to customer service with a professional and pleasant personality. * Available to work a flexible schedule including ...
$22/hr
Perform other reasonable job duties as requested by Supervisors. * Attention to customer service with a professional and pleasant personality. * Available to work a flexible schedule including ...
$22/hr
Perform other reasonable job duties as requested by Supervisors. * Attention to customer service with a professional and pleasant personality. * Available to work a flexible schedule including ...
Direct reports This position is not a supervisory position.
Direct reports This position is not a supervisory position.
Huntsville, AL · On-site
$16 - $20/hr
Direct reports This position is not a supervisory position.
Huntsville, AL · On-site
$16 - $20/hr
Direct reports This position is not a supervisory position.
Direct reports This position is not a supervisory position.
Direct reports This position is not a supervisory position.
Sacramento, CA · On-site
$4.3K - $5.4K/mo
Under the general supervision of the Supervising Program Technician III (SPT III) in the Phone, Mail, and Filing Unit's Phone Information Center within the Consumer Assistance Program (CAP), the ...
Sacramento, CA · On-site
$4.3K - $5.4K/mo
Under the general supervision of the Supervising Program Technician III (SPT III) in the Phone, Mail, and Filing Unit's Phone Information Center within the Consumer Assistance Program (CAP), the ...
Huntsville, AL · On-site
$16 - $20/hr
Direct reports This position is not a supervisory position.
Huntsville, AL · On-site
$16 - $20/hr
Direct reports This position is not a supervisory position.
Albany, GA · On-site
$13.75 - $14.75/hr
Employer Information to include Salary, Address, Phone #, Supervisor Name, Reason for Leaving for each employer * Complete Education History (Including High School/GED) * Seven (7) year employment ...
New
Albany, GA · On-site
$13.75 - $14.75/hr
Employer Information to include Salary, Address, Phone #, Supervisor Name, Reason for Leaving for each employer * Complete Education History (Including High School/GED) * Seven (7) year employment ...
New
Gallipolis, OH · On-site
$15.50 - $19/hr
Greets and waits on general public personally or by phone. Supervises and is responsible for day to day accounts receivable and other bookkeeping duties. Trains and supervises all CSR/asst. ...
Gallipolis, OH · On-site
$15.50 - $19/hr
Greets and waits on general public personally or by phone. Supervises and is responsible for day to day accounts receivable and other bookkeeping duties. Trains and supervises all CSR/asst. ...
Albany, GA · On-site
$15.45/hr
Employer Information to include Salary, Address, Phone #, Supervisor Name, Reason for Leaving for each employer * Complete Education History (Including High School/GED) * Seven (7) year employment ...
Albany, GA · On-site
$15.45/hr
Employer Information to include Salary, Address, Phone #, Supervisor Name, Reason for Leaving for each employer * Complete Education History (Including High School/GED) * Seven (7) year employment ...
Gallipolis, OH · On-site
$15.50 - $19/hr
Greets and waits on general public personally or by phone. Supervises and is responsible for day to day accounts receivable and other bookkeeping duties. Trains and supervises all CSR/asst. ...
Gallipolis, OH · On-site
$15.50 - $19/hr
Greets and waits on general public personally or by phone. Supervises and is responsible for day to day accounts receivable and other bookkeeping duties. Trains and supervises all CSR/asst. ...
$15.50 - $19/hr
Greets and waits on general public personally or by phone. Supervises and is responsible for day to day accounts receivable and other bookkeeping duties. Trains and supervises all CSR/asst. ...
$15.50 - $19/hr
Greets and waits on general public personally or by phone. Supervises and is responsible for day to day accounts receivable and other bookkeeping duties. Trains and supervises all CSR/asst. ...
Albany, GA · On-site
$15.45/hr
Employer Information to include Salary, Address, Phone #, Supervisor Name, Reason for Leaving for each employer * Complete Education History (Including High School/GED) * Seven (7) year employment ...
Albany, GA · On-site
$15.45/hr
Employer Information to include Salary, Address, Phone #, Supervisor Name, Reason for Leaving for each employer * Complete Education History (Including High School/GED) * Seven (7) year employment ...
Stamford, CT · On-site
The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...
Quick apply
Stamford, CT · On-site
The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...
Raleigh, NC · On-site
$12.75 - $16.25/hr
As a Front Desk Supervisor, you will ensure an exceptional guest experience while supporting the daily operations of the Front Desk team. Responsibilities: What You'll Do * The phone attendant will ...
Raleigh, NC · On-site
$12.75 - $16.25/hr
As a Front Desk Supervisor, you will ensure an exceptional guest experience while supporting the daily operations of the Front Desk team. Responsibilities: What You'll Do * The phone attendant will ...
Burlington, NC · On-site
$13.25 - $17.25/hr
Phone Receptionist Full Time Phone Receptionist Position for Busy Multi-Specialist Clinic, located ... Collect documentation for demographic changes and forward to team lead or supervisor. Accurately ...
Burlington, NC · On-site
$13.25 - $17.25/hr
Phone Receptionist Full Time Phone Receptionist Position for Busy Multi-Specialist Clinic, located ... Collect documentation for demographic changes and forward to team lead or supervisor. Accurately ...
Austin, TX · On-site
$17/hr
As a Front Desk Supervisor, you will ensure an exceptional guest experience while supporting the daily operations of the Front Desk team. Responsibilities: What You'll Do * The phone attendant will ...
Austin, TX · On-site
$17/hr
As a Front Desk Supervisor, you will ensure an exceptional guest experience while supporting the daily operations of the Front Desk team. Responsibilities: What You'll Do * The phone attendant will ...
Darien, CT · On-site
$16.94/hr
The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...
Quick apply
Darien, CT · On-site
$16.94/hr
The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...
Ridgefield, CT · On-site
$16.94/hr
The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...
Quick apply
Ridgefield, CT · On-site
$16.94/hr
The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...
Norwalk, CT · On-site
$16.35 - $16.94/hr
The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...
Quick apply
Norwalk, CT · On-site
$16.35 - $16.94/hr
The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...
Stamford, CT · On-site
$16.94/hr
The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...
Quick apply
Stamford, CT · On-site
$16.94/hr
The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Ability to answer, report, and follow all supervisor instructions and directions Preferred ...
$13.94 - $14.77
19% of jobs
$14.96 is the 25th percentile. Wages below this are outliers.
$14.77 - $15.60
28% of jobs
The median wage is $15.70 / hr.
$15.60 - $16.43
32% of jobs
$16.43 - $17.26
5% of jobs
$17.26 - $18.09
0% of jobs
$18.09 - $18.92
0% of jobs
$18.92 - $19.76
0% of jobs
$19.76 - $20.59
0% of jobs
$20.59 - $21.42
0% of jobs
$21.42 - $22.25
0% of jobs
$22.25 - $23.08
16% of jobs
$13
$17
$23
| Aspect | Phone Supervisor | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma; leadership skills | High school diploma or equivalent; communication skills |
| Work Environment | Supervisory role overseeing teams, often in call centers | Direct interaction with customers, handling inquiries and issues |
| Industry Usage | Common in call centers, customer support departments | Widespread across retail, telecom, banking, and service sectors |
The main difference between a Phone Supervisor and a Customer Service Representative is that the Phone Supervisor manages and oversees customer service teams, ensuring quality and efficiency, while Customer Service Representatives handle direct customer interactions. The supervisor role involves leadership and coordination, whereas the representative role focuses on individual customer support.

$22/hr
Full-time
Posted 15 days ago
Hourly Rate: $22.00
Shift:1st,2nd: must be available to work weekends and holidays
Position type: Fulltime
JOB SUMMARY
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.
Site Specific Benefits
Free On-Site Parking
Department celebrations
Associate Appreciation Week
Monthly associate recognition and reward programs
Stipend for work shoes
CORE WORK ACTIVITIES
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals.
Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time.
Enter and locate information using computers and/or POS systems.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.