BDC Agent
El Paso, TX · On-site
BDC Agent (Business Development Center Agent)** ** ** We are seeking a motivated and customer ... pleasant phone demeanor. - Proficient in using CRM software and other relevant computer ...
Quick apply
BDC Agent
El Paso, TX · On-site
BDC Agent (Business Development Center Agent)** ** ** We are seeking a motivated and customer ... pleasant phone demeanor. - Proficient in using CRM software and other relevant computer ...
Outbound Sales Representative - State Farm Agent Team Member
Katy, TX · On-site
$60 - $85/hr
Outbound Sales Representative - State Farm Agent Team Member Position Overview No insurance or ... Strong phone presence and clear, confident communication * Self‑motivated and comfortable with ...
New
Outbound Sales Representative - State Farm Agent Team Member
Katy, TX · On-site
$60 - $85/hr
Outbound Sales Representative - State Farm Agent Team Member Position Overview No insurance or ... Strong phone presence and clear, confident communication * Self‑motivated and comfortable with ...
New
Be Seen First
Front Desk Agent
$12 - $14/hr
... phone etiquette and communication skills · Complying with company procedures and safety policies. · Performing duties on a daily checklist · working with all the hotel staff as a team player to ...
Quick apply
Be Seen First
Front Desk Agent
$12 - $14/hr
... phone etiquette and communication skills · Complying with company procedures and safety policies. · Performing duties on a daily checklist · working with all the hotel staff as a team player to ...
Be Seen First
Front Desk Agent
$12 - $14/hr
... phone etiquette and communication skills · Complying with company procedures and safety policies. · Performing duties on a daily checklist · working with all the hotel staff as a team player to ...
Quick apply
Be Seen First
Front Desk Agent
$12 - $14/hr
... phone etiquette and communication skills · Complying with company procedures and safety policies. · Performing duties on a daily checklist · working with all the hotel staff as a team player to ...
Front Desk Agent
$14 - $17.75/hr
Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at ... Answer phone calls and respond to guest inquiries * Process payments and maintain accurate records ...
Front Desk Agent
$14 - $17.75/hr
Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at ... Answer phone calls and respond to guest inquiries * Process payments and maintain accurate records ...
Leasing Agent
Houston, TX · On-site
$55K - $200K/yr
As a Leasing Agent you'll spend considerable amounts of time growing you client network through ... phone. Job Duties: - Actively cold call and doorstep potential clients and input data into CRM ...
Quick apply
Leasing Agent
Houston, TX · On-site
$55K - $200K/yr
As a Leasing Agent you'll spend considerable amounts of time growing you client network through ... phone. Job Duties: - Actively cold call and doorstep potential clients and input data into CRM ...
Leasing Agent
Houston, TX · On-site
$55K - $200K/yr
As a Leasing Agent you'll spend considerable amounts of time growing you client network through ... phone. Job Duties: - Actively cold call and doorstep potential clients and input data into CRM ...
Quick apply
Leasing Agent
Houston, TX · On-site
$55K - $200K/yr
As a Leasing Agent you'll spend considerable amounts of time growing you client network through ... phone. Job Duties: - Actively cold call and doorstep potential clients and input data into CRM ...
Leasing Agent
Houston, TX · On-site
$55K - $200K/yr
As a Leasing Agent you'll spend considerable amounts of time growing you client network through ... phone. Job Duties: - Actively cold call and doorstep potential clients and input data into CRM ...
Quick apply
Leasing Agent
Houston, TX · On-site
$55K - $200K/yr
As a Leasing Agent you'll spend considerable amounts of time growing you client network through ... phone. Job Duties: - Actively cold call and doorstep potential clients and input data into CRM ...
Front Desk Agent
El Paso, TX · On-site
$13 - $16.25/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Quick apply
Front Desk Agent
El Paso, TX · On-site
$13 - $16.25/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Front Desk Agent
Garland, TX · On-site
$13 - $15/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Quick apply
Front Desk Agent
Garland, TX · On-site
$13 - $15/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Front Desk Agent
Garland, TX · On-site
$13 - $15/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Quick apply
Front Desk Agent
Garland, TX · On-site
$13 - $15/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Front Desk Agent
El Paso, TX · On-site
$13 - $16.25/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Quick apply
Front Desk Agent
El Paso, TX · On-site
$13 - $16.25/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Front Desk Agent
San Marcos, TX · On-site
$10 - $12/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Quick apply
Front Desk Agent
San Marcos, TX · On-site
$10 - $12/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Front Desk Agent
Garland, TX · On-site
$13 - $15/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Quick apply
Front Desk Agent
Garland, TX · On-site
$13 - $15/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Front Desk Agent
San Marcos, TX · On-site
$10 - $12/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Quick apply
Front Desk Agent
San Marcos, TX · On-site
$10 - $12/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Front Desk Agent
El Paso, TX · On-site
$13 - $16.25/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Quick apply
Front Desk Agent
El Paso, TX · On-site
$13 - $16.25/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Front Desk Agent
San Antonio, TX · On-site
$12.75 - $16.25/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Quick apply
Front Desk Agent
San Antonio, TX · On-site
$12.75 - $16.25/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Front Desk Agent
South Padre Island, TX · On-site
$10.25 - $13/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Quick apply
Front Desk Agent
South Padre Island, TX · On-site
$10.25 - $13/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Front Desk Agent
Laredo, TX · On-site
$10 - $11/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Quick apply
Front Desk Agent
Laredo, TX · On-site
$10 - $11/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...
Customer Success Agent, Houston
Houston, TX · On-site
$13.50 - $18/hr
Job Overview Customer Success Agent will assist potential guest on the phone to complete our online application and obtain a prequalification before coming into appointment. Obtaining a ...
Customer Success Agent, Houston
Houston, TX · On-site
$13.50 - $18/hr
Job Overview Customer Success Agent will assist potential guest on the phone to complete our online application and obtain a prequalification before coming into appointment. Obtaining a ...
Phone Agent information
See Texas salary details
$10.95 is the 25th percentile. Wages below this are outliers.
$9.26 - $13.47
62% of jobs
$15.49 is the 75th percentile. Wages above this are outliers.
$13.47 - $17.68
27% of jobs
$17.68 - $21.89
3% of jobs
$21.89 - $26.10
5% of jobs
$26.10 - $30.31
0% of jobs
$30.31 - $34.52
0% of jobs
$34.52 - $38.73
0% of jobs
$38.73 - $42.94
0% of jobs
$42.94 - $47.15
0% of jobs
$47.15 - $51.36
1% of jobs
$51.36 - $55.57
2% of jobs
$9
$17
$55
How much do phone agent jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for phone agent in Texas is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $15.87 per hour, depending on experience, location, and employer.
What is a phone agent?
Phone agents are professionals who handle inbound or outbound calls on behalf of a company or organization. Their main responsibilities include assisting customers, answering questions, resolving issues, and sometimes making sales or conducting surveys over the phone. Phone agents are often employed in call centers or customer service departments and require strong communication, problem-solving, and listening skills to provide effective support.
What are the key skills and qualifications needed to thrive as a phone agent, and why are they important?
To thrive as a Phone Agent, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is commonly required. Patience, problem-solving, and a positive attitude help phone agents effectively handle customer inquiries and resolve issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to a positive company reputation.
What are some common challenges phone agents face when handling high call volumes, and how can they effectively manage stress during busy periods?
Phone agents often encounter high call volumes, especially during peak hours or promotional periods, which can lead to increased stress and fatigue. To manage these challenges, agents typically rely on time management techniques, prioritize calls efficiently, and use call-handling scripts to maintain professionalism. Many teams encourage regular short breaks, provide access to supportive supervisors, and offer training on stress-reduction strategies. Building resilience and staying organized can help agents maintain a positive attitude and deliver excellent customer service even during the busiest times.
What is the difference between Phone Agent vs Customer Service Representative?
| Aspect | Phone Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; communication skills | High school diploma or equivalent; communication skills |
| Work Environment | Call centers, remote or office settings | Call centers, retail, or office settings |
| Industry Usage | Telecommunications, sales, support | Retail, banking, tech support |
| Search Intent | Job roles focused on phone communication | Customer support via phone, email, or chat |
While both roles involve communication with customers, a Phone Agent primarily handles inbound or outbound calls in call centers, often focusing on sales or support. Customer Service Representatives may also communicate via multiple channels but often have broader responsibilities across various customer interaction points. The roles overlap significantly, but Phone Agents are more specialized in phone-based interactions.
Can I work in a call center without experience?
Phone agent positions in call centers often do not require prior experience, as training is typically provided on the job. Basic communication skills and a customer-focused attitude are usually sufficient to start, though some roles may prefer or require familiarity with call center software or specific industry knowledge.
What are popular job titles related to Phone Agent jobs in Texas?
For Phone Agent jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Phone Agent jobs in Texas look for?
The top searched job categories for Phone Agent jobs in Texas are:
- Farmers Insurance Call Center
- Overnight State Farm Remote
- Remote Gaming Support Agent
- Work From Home Life Insurance Call Center
- Work From Home Indonesian Language
- Ground Service Agent
- Work From Home Airline Passenger Service Agent
- Remote County
- Senior Work From Home American Airlines Customer Service Agent
- Remote Licensed Customer Service Agent
Job description
**Job Title: BDC Agent (Business Development Center Agent)**
**Job Description:**
We are seeking a motivated and customer-focused BDC Agent to join our dynamic team. As a BDC Agent, you will play a crucial role in bridging the gap between prospective customers and the dealership's sales team, ensuring a seamless and exceptional customer experience. If you are an excellent communicator with a knack for building relationships, this opportunity is for you.
**Responsibilities:**
- Handle inbound and outbound calls and inquiries from potential customers with professionalism and courtesy.
- Schedule appointments and follow up on leads in a timely manner to convert prospects into sales opportunities.
- Maintain accurate records of customer interactions, inquiries, and appointments in the CRM system.
- Collaborate with the sales team to provide them with necessary information regarding customer needs and preferences.
- Assist in developing and implementing strategies to enhance customer engagement and increase dealership traffic.
- Provide comprehensive information about products, services, and promotions to prospective clients.
- Consistently meet and exceed established performance metrics, including call volume, appointment setting, and conversion rates.
- Stay updated with industry trends, dealership inventory, and competitive landscape to effectively communicate with customers.
**Qualifications:**
- High school diploma or equivalent; additional education or training in sales, marketing, or customer service is a plus.
- Proven experience in a customer service or sales environment, preferably within the automotive industry.
- Strong communication and interpersonal skills with a pleasant phone demeanor.
- Proficient in using CRM software and other relevant computer applications.
- Ability to work independently and as part of a team in a fast-paced environment.
- Excellent organizational skills with a keen attention to detail.
- Flexibility to work varying shifts, including evenings and weekends, as needed.
**Benefits:**
- Competitive salary and performance-based incentives
- Comprehensive health, dental, and vision insurance
- Opportunities for professional growth and advancement
- Supportive and collaborative work environment
If you're ready to take the next step in your career and contribute to our success, we invite you to apply for the BDC Agent position. Join us in delivering outstanding customer service and driving our dealership forward.
About BRAVO CADILLAC
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
51 - 200 Employees
Headquarters location
El Paso, TX, US