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Pfizer Customer Service Jobs (NOW HIRING)

Pfizer

Facilities Electrical Engineer

Pearl River, NY · On-site

$88K - $147K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... customer service Bonus Points If You Have (Preferred Requirements): * Experience with BMS ... Pfizer compensation structures and benefit packages are aligned based on the location of hire. The ...

Pfizer

Health Representative (PH/ GH)

$38K - $44K/yr

... service that will help elevate Health Care Professionals' patient care. The role is consultative; spanning Pfizer's entire resource and product portfolio for their customer base and one that will ...

Pfizer

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service and/or ... Pfizer compensation structures and benefit packages are aligned based on the location of hire. The ...

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How much do pfizer customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for pfizer customer service in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is a Pfizer Customer Service?

A Pfizer Customer Service job involves assisting customers, healthcare professionals, and other stakeholders with inquiries about Pfizer’s products, services, and policies. Responsibilities may include handling orders, addressing product-related questions, resolving issues, and ensuring customer satisfaction. Strong communication skills, attention to detail, and knowledge of Pfizer’s offerings are essential. Customer service representatives may work via phone, email, or chat to provide timely and accurate information.

What are some typical challenges faced by Pfizer Customer Service representatives, and how does the team support overcoming them?

Pfizer Customer Service representatives often deal with a variety of inquiries from healthcare professionals, patients, and distributors, which can include complex product information or urgent order issues. Navigating these challenges requires effective communication and problem-solving, but team members benefit from detailed training, knowledge resources, and strong support structures. Collaboration with colleagues across departments, such as logistics, sales, and technical support, is common to ensure accurate and timely resolutions. This teamwork not only helps address customer needs efficiently but also provides valuable opportunities for learning and professional growth within the organization.

What are the key skills and qualifications needed to thrive in the Pfizer Customer Service position, and why are they important?

To thrive as a Pfizer Customer Service representative, you need strong verbal and written communication skills, problem-solving abilities, and typically a background in customer service or a related field. Familiarity with CRM platforms, order processing systems, and proficiency in Microsoft Office are often required. Outstanding interpersonal skills, patience, and a proactive approach help individuals excel in this position. These skills ensure efficient resolution of customer inquiries, uphold Pfizer's reputation, and contribute to a positive experience for clients and healthcare partners.

Does Pfizer offer remote work?

Pfizer Customer Service roles may offer remote work options, depending on the position and department. Many customer service jobs at Pfizer can be performed remotely with the necessary communication tools and internet connection, though some roles may require on-site presence or hybrid arrangements. Candidates should review specific job postings for remote work availability and requirements.

Does Pfizer pay well?

Pfizer customer service roles typically offer competitive pay within the pharmaceutical industry, with salaries varying based on experience, location, and specific position. Entry-level positions may start at or slightly above minimum wage, while experienced representatives can earn higher salaries and benefits. Compensation often includes health insurance, retirement plans, and performance bonuses.

What entry level jobs are at Pfizer Customer Service?

Entry-level jobs at Pfizer Customer Service typically include Customer Service Representative roles, which involve handling customer inquiries, providing product information, and resolving issues. These positions often require strong communication skills, basic computer proficiency, and may offer on-the-job training for new employees.
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Pfizer Customer Service jobs near you
Infographic showing various Pfizer Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Facilities Electrical Engineer

Pfizer

Pearl River, NY • On-site

$88K - $147K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Pfizer rating

8.2

Company rating: 8.2 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

32nd of 86 rated pharmaceutical

Job description

Use Your Power for Purpose

The Facilities Electrical Engineer provides electrical and controls expertise to support site operations at the Pearl River, NY R&D site. This role is primarily focused on planning, oversight, and vendor management for facility electrical, power distribution, and automation systems (rather than daytoday handson electrical work).

You will partner closely with internal teams and external contractors to ensure safe, reliable, and compliant facility operations, while contributing to capital planning, modernization efforts, and longterm site strategies.

This role offers strong opportunities for growth and development within Pfizer. You'll build new skills and gain diverse experiences within Pfizer's dynamic environment.

What You Will Achieve

  • Provide engineering oversight and technical guidance for facility electrical and controls systems in regulated laboratory and office environments
  • Oversee electrical engineering firms and contractor work related to power distribution, building systems, and critical utilities
  • Support operations, maintenance programs, and capital projects for:
    • Primary and backup power distribution systems
    • Building Management Systems (BMS), Environmental Monitoring Systems (EMS), security, and fire alarm systems
    • Facility and critical utility control systems
  • Contribute to near- and long-term capital planning, budgeting, and project execution
  • Provide technical input for risk management, EHS, business continuity, and compliance activities
  • Collaborate with Digital/Business Technology teams on facility-related automation and systems support
  • Drive continuous improvement and knowledge sharing across the Facilities/GWE organization

Here Is What You Need (Minimum Requirements):

  • Bachelor's degree with at least 2 years of experience; OR a master's degree with more than 0+ years of experience; OR an associate's degree with 6 years of experience; OR a high school diploma (or equivalent) and 8 years of relevant experience
  • Understanding of the maintenance of electrical systems for HVAC and other facility related equipment
  • Proven ability to support facility operations, maintenance, and projects in regulated or technical environments
  • Demonstrated skills in project coordination, planning, and stakeholder management
  • Effective teamwork and collaboration with cross-functional teams, vendors, and contractors to deliver critical customer service

Bonus Points If You Have (Preferred Requirements):

  • Experience with BMS/automation platforms (e.g., Honeywell)
  • Familiarity with pharmaceutical, laboratory, or regulated facility environments
  • Project management experience and use of CMMS/EAM systems
  • Working knowledge of PLCs, control systems, and smart/IoT building technologies

Work Environment

  • Day shift with occasional after-hours or weekend support for planned maintenance or facility incidents
  • Onsite presence in laboratories, mechanical/electrical rooms, and office environments as needed
  • Periodic travel may be required

Other Job Details:

  • Work Location Assignment:On Premise at the Pearl River, NY site
  • No relocation assistance available
The annual base salary for this position ranges from $88,500.00 to $147,500.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 10.0% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

Pfizer endeavors to makewww.pfizer.com/careersaccessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please emaildisabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available onPfizer Careers.

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About Pfizer

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All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. Our Health and Science System Specialists Team provides leadership across patient care settings in the complex Hospital, Health System, and Key Medical Group environment to bring value to our customers and patients in this dynamic ecosystem.

Industry

Pharmaceutical and medicine manufacturing

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1849

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