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Permanent Remote Call Monitoring Jobs in Raleigh, NC

TELEPHONE SALES REP - REMOTE

Durham, NC · On-site +1

$11 - $20/hr

Utilize fundraising call structure, appropriate political reasons, and transition phrases as ... Monitoring and Taping: Please note that all calls made by the telephone fundraisers will be ...

Utilize fundraising call structure, appropriate political reasons, and transition phrases as ... Monitoring and Taping: Please note that all calls made by the telephone fundraisers will be ...

Meet or exceed performance metrics including call handling time, quality assurance, and other ... PC, two monitors, headset, mouse, and keyboard will be provided. Preferred Qualifications ...

Meet or exceed performance metrics including call handling time, quality assurance, and other ... PC, two monitors, headset, mouse, and keyboard will be provided. Preferred Qualifications ...

Revenue Integrity Manager

Raleigh, NC · Remote

$86K - $142K/yr

Monitor performance metrics and implement continuous improvement strategies. Conduct performance ... Workplace Type This is a fully remote position. Application Deadline This position is anticipated ...

Sales Operations Analyst 2

Raleigh, NC · On-site +1

$30.88 - $47.84/hr

Monitor and maintain sales automation systems to ensure data integrity and identify areas for ... For positions with Remote-US locations, the actual salary range for the position may differ based ...

TravelAssist Case Manager

Durham, NC · On-site +1

$19 - $24.50/hr

Members who need assistance call DAN's emergency hotline where queries are triaged by medical ... Other services include monitoring the member's condition and the mission as it progresses, keeping ...

Have familiarity with the US Tax Treaties and related concepts such as permanent establishment, ECI ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... You'll prototype, ship, monitor, and iterate on features used by real teams Our team tends to be ...

Showing results 21-40

Permanent Remote Call Monitoring information

See Raleigh, NC salary details

$10

$16

$24

How much do permanent remote call monitoring jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for permanent remote call monitoring in Raleigh, NC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
What are the most commonly searched types of Remote Call Monitoring jobs in Raleigh, NC? The most popular types of Remote Call Monitoring jobs in Raleigh, NC are:
What are popular job titles related to Permanent Remote Call Monitoring jobs in Raleigh, NC? For Permanent Remote Call Monitoring jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Raleigh, NC look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Permanent Remote Call Monitoring jobs? Cities near Raleigh, NC with the most Permanent Remote Call Monitoring job openings:

Teleradiology Opportunity in North Carolina

RecruitWell

Raleigh, NC • On-site, Remote

Other

Re-posted 4 days ago


Job description

Teleradiology Opportunity in North Carolina

  • Clinical Role:
    • Do you know someone that might be a good fit for this position? Please ask about our generous referral fees!
    • Permanent job opening
    • Seeking a board certified or truly board eligible radiologist
    • 100% remote
    • Flexible scheduling options available
    • Opportunity for RVU bonuses based on how much is read
    • You’d work 9a-5p, 2p-11p, or 5p-2a
    • Average case load is a minimum of 90 RVUs
    • Mostly ER and inpatient studies
    • Some neuro included
    • Two radiologists work at night
    • Centralized work lists
    • PS 360, 2 PACS systems
    • Allow RecruitWell to set up a phone call with you and the client to discuss more!
    • Organization Information:
      • Group is physician-owned and physician led
      • Practice owns 6 imaging centers in the Triangle region and growing.
      • Contracts with several hospital systems
      • 24/7 sub-specialty back up.
      • Support of a large subspecialty group based in Raleigh, collegial atmosphere, equitable vacation + days off.
      • Cloud-based RIS and PACS
      • RecruitWell's Core Values:
        • Open communication
        • Sense of urgency
        • Teamwork
        • Accountability
        • Driven to win
        • Higher consciousness

        RecruitWell logo

        About RecruitWell

        Sourced by ZipRecruiter

        RecruitWell is a prestigious entity operating in the recruitment and staffing industry, based out of Boynton Beach, FL, US. Its main focus is on global recruitment, providing both temporary and permanent staffing solutions. The company's primary mission is to provide the right talent to healthcare facilities while ensuring the satisfaction of healthcare professionals. Established with a vision to change the recruitment landscape for healthcare professionals, RecruitWell has been successful in establishing itself as a trusted name in the industry.

        Industry

        Recruiting and staffing services

        Company size

        11 - 50 Employees

        Headquarters location

        Boynton Beach, FL, US

        Year founded

        2019

        Social media