Remote Call Center
$16.50 - $20.50/hr
About the job Remote Call Center Remote Customer Call Center Rep needs call center experience ... Home computer, monitor and headset that will allow agent to answer calls. Must have USB headset ...
Remote Call Center
$16.50 - $20.50/hr
About the job Remote Call Center Remote Customer Call Center Rep needs call center experience ... Home computer, monitor and headset that will allow agent to answer calls. Must have USB headset ...
Team Lead Call Center Remote The Team Lead's primary responsibility is to supervise the day-to-day ... Duties and responsibilities include constant monitoring of team chats and EZ waits, supervising all ...
Team Lead Call Center Remote The Team Lead's primary responsibility is to supervise the day-to-day ... Duties and responsibilities include constant monitoring of team chats and EZ waits, supervising all ...
Team Lead Call Center Remote The Team Lead's primary responsibility is to supervise the day-to-day ... Duties and responsibilities include constant monitoring of team chats and EZ waits, supervising all ...
Team Lead Call Center Remote The Team Lead's primary responsibility is to supervise the day-to-day ... Duties and responsibilities include constant monitoring of team chats and EZ waits, supervising all ...
Remote Healthcare Call Center Representative
KY · Remote
$16/hr
Remote Call Center Representative We are looking for people with a passion for helping others who ... We provide all the equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power ...
Remote Healthcare Call Center Representative
KY · Remote
$16/hr
Remote Call Center Representative We are looking for people with a passion for helping others who ... We provide all the equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power ...
Call Center Representative - Healthcare Scheduling & Patient Support
$16.50 - $20.50/hr
This is a fully remote position supporting patients across the United States. Agents will handle ... External monitor * Noise-cancelling headset * LAN cable * LAN adapter (if required for device ...
Call Center Representative - Healthcare Scheduling & Patient Support
$16.50 - $20.50/hr
This is a fully remote position supporting patients across the United States. Agents will handle ... External monitor * Noise-cancelling headset * LAN cable * LAN adapter (if required for device ...
... Call Center Specialists within a fully remote, high-volume call center environment. This role ... Monitor queue activity, staffing coverage, and workloads to ensure service levels, response times ...
... Call Center Specialists within a fully remote, high-volume call center environment. This role ... Monitor queue activity, staffing coverage, and workloads to ensure service levels, response times ...
Seasonal Call Center Coordinator - Remote
Saint Louis, MO · On-site +1
$15 - $17/hr
Delivering exceptional customer service through a remote call center while managing multiple client ... Monitor and update customer and employee schedules, including conducting reviews during audits.
Seasonal Call Center Coordinator - Remote
Saint Louis, MO · On-site +1
$15 - $17/hr
Delivering exceptional customer service through a remote call center while managing multiple client ... Monitor and update customer and employee schedules, including conducting reviews during audits.
Remote Healthcare Call Center Representative
KY · Remote
$16/hr
Remote Call Center Representative We are seeking individuals who are passionate about helping ... This role is subject to continued monitoring to ensure a distraction-free workspace and to verify ...
Remote Healthcare Call Center Representative
KY · Remote
$16/hr
Remote Call Center Representative We are seeking individuals who are passionate about helping ... This role is subject to continued monitoring to ensure a distraction-free workspace and to verify ...
Entry Level Supervisor-Remote
New Castle, PA · Remote
$30K/yr
Coach and motivate a team of remote call center agents * Monitor calls and provide real-time feedback * Help your team meet performance goals and KPIs * Communicate with agents via chat, phone, and ...
Entry Level Supervisor-Remote
New Castle, PA · Remote
$30K/yr
Coach and motivate a team of remote call center agents * Monitor calls and provide real-time feedback * Help your team meet performance goals and KPIs * Communicate with agents via chat, phone, and ...
Entry Level Supervisor-Remote
New Castle, PA · Remote
$30K/yr
Coach and motivate a team of remote call center agents * Monitor calls and provide real-time feedback * Help your team meet performance goals and KPIs * Communicate with agents via chat, phone, and ...
Entry Level Supervisor-Remote
New Castle, PA · Remote
$30K/yr
Coach and motivate a team of remote call center agents * Monitor calls and provide real-time feedback * Help your team meet performance goals and KPIs * Communicate with agents via chat, phone, and ...
Seasonal Call Center Coordinator - Remote
$15 - $17/hr
Delivering exceptional customer service through a remote call center while managing multiple client ... Monitor and update customer and employee schedules, including conducting reviews during audits.
Seasonal Call Center Coordinator - Remote
$15 - $17/hr
Delivering exceptional customer service through a remote call center while managing multiple client ... Monitor and update customer and employee schedules, including conducting reviews during audits.
Seasonal Call Center Coordinator - Remote
$15 - $17/hr
Delivering exceptional customer service through a remote call center while managing multiple client ... Monitor and update customer and employee schedules, including conducting reviews during audits.
Seasonal Call Center Coordinator - Remote
$15 - $17/hr
Delivering exceptional customer service through a remote call center while managing multiple client ... Monitor and update customer and employee schedules, including conducting reviews during audits.
... remote call center. The Manager leads all training and quality assurance functions to ensure ... This position oversees training development, quality monitoring, coaching initiatives, and ...
... remote call center. The Manager leads all training and quality assurance functions to ensure ... This position oversees training development, quality monitoring, coaching initiatives, and ...
Dispatch Call Center Agent
$19.50/hr
- This is a remote position Remote Dispatch Call Center Agent - Part-time 20 hours Have you always ... Screen resolution of 1280x768 or higher; dual monitors required for efficiency. * Internet:
Dispatch Call Center Agent
$19.50/hr
- This is a remote position Remote Dispatch Call Center Agent - Part-time 20 hours Have you always ... Screen resolution of 1280x768 or higher; dual monitors required for efficiency. * Internet:
Dispatch Call Center Agent
Tampa, FL · On-site +1
$19.50/hr
- This is a remote position Remote Dispatch Call Center Agent - Part-time 20 hours Have you always ... Screen resolution of 1280x768 or higher; dual monitors required for efficiency. * Internet:
Dispatch Call Center Agent
Tampa, FL · On-site +1
$19.50/hr
- This is a remote position Remote Dispatch Call Center Agent - Part-time 20 hours Have you always ... Screen resolution of 1280x768 or higher; dual monitors required for efficiency. * Internet:
Dispatch Call Center Agent
$19.50/hr
Remote Dispatch Call Center Agent - Part-time 20 Hours Have you always wanted to work in an ... Screen resolution of 1280x768 or higher; dual monitors required for efficiency. * Internet:
Dispatch Call Center Agent
$19.50/hr
Remote Dispatch Call Center Agent - Part-time 20 Hours Have you always wanted to work in an ... Screen resolution of 1280x768 or higher; dual monitors required for efficiency. * Internet:
Call Center Specialist - Digitech - Remote
$84K - $85K/yr
... monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary ... Answer a high volume of incoming patient calls in a remote call center environment, providing ...
Call Center Specialist - Digitech - Remote
$84K - $85K/yr
... monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary ... Answer a high volume of incoming patient calls in a remote call center environment, providing ...
Call Center Specialist - Digitech - Remote
$84K - $85K/yr
... monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary ... Answer a high volume of incoming patient calls in a remote call center environment, providing ...
Call Center Specialist - Digitech - Remote
$84K - $85K/yr
... monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary ... Answer a high volume of incoming patient calls in a remote call center environment, providing ...
Call Center Representative - Digitech - Remote
$15.75 - $20.50/hr
... monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary ... Answer a high volume of incoming patient calls in a remote call center environment, providing ...
Call Center Representative - Digitech - Remote
$15.75 - $20.50/hr
... monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary ... Answer a high volume of incoming patient calls in a remote call center environment, providing ...
Call Center Representative - Digitech - Remote
$15.75 - $20.50/hr
... monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary ... Answer a high volume of incoming patient calls in a remote call center environment, providing ...
Call Center Representative - Digitech - Remote
$15.75 - $20.50/hr
... monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary ... Answer a high volume of incoming patient calls in a remote call center environment, providing ...
Permanent Remote Call Monitoring information
See salary details
$10.58 - $11.89
2% of jobs
$11.89 - $13.20
8% of jobs
$13.20 - $14.51
12% of jobs
$14.72 is the 25th percentile. Wages below this are outliers.
$14.51 - $15.82
18% of jobs
The median wage is $16.39 / hr.
$15.82 - $17.13
23% of jobs
$17.13 - $18.44
12% of jobs
$18.47 is the 75th percentile. Wages above this are outliers.
$18.44 - $19.76
12% of jobs
$19.76 - $21.07
5% of jobs
$21.07 - $22.38
4% of jobs
$22.38 - $23.69
2% of jobs
$23.69 - $25
2% of jobs
$10
$17
$25
How much do permanent remote call monitoring jobs pay per hour?
As of Jul 8, 2026, the average hourly pay for permanent remote call monitoring in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.
What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?
| Aspect | Permanent Remote Call Monitoring | Remote Customer Service Representative |
|---|---|---|
| Credentials | Typically requires call monitoring or quality assurance certifications | Usually requires customer service or communication skills, sometimes certifications in specific industries |
| Work Environment | Remote, focused on monitoring and evaluating calls | Remote, focused on assisting customers via calls or chat |
| Employer & Industry | Call centers, quality assurance firms, customer service departments | Customer service, retail, tech support across various industries |
Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.
What is a Permanent Remote Call Monitoring job?
A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.
What are some common challenges faced by professionals in Permanent Remote Call Monitoring roles, and how can they be managed?
Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.
What are the key skills and qualifications needed to thrive as a Permanent Remote Call Monitoring Specialist, and why are they important?
To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
More about Permanent Remote Call Monitoring jobs
What cities are hiring for Permanent Remote Call Monitoring jobs? Cities with the most Permanent Remote Call Monitoring job openings:
What are the most commonly searched types of Remote Call Monitoring jobs? The most popular types of Remote Call Monitoring jobs are:
What states have the most Permanent Remote Call Monitoring jobs? States with the most job openings for Permanent Remote Call Monitoring jobs include:
What job categories do people searching Permanent Remote Call Monitoring jobs look for? The top searched job categories for Permanent Remote Call Monitoring jobs are:
Job description
About the job Remote Call Center
Remote Customer Call Center Rep needs call center experience
Remote Customer Call Center Rep requires:
Must provide own equipment, be remote ready
Internet Service (cannot connect via WIFI)
Core i3 with 16GB of RAM
Minimum of 25mbps upload and 25mbps download.
Minimum of Windows 10
Must have modem connection - Must be hardwired to your computer via Ethernet cable.
Home computer, monitor and headset that will allow agent to answer calls. Must have USB headset that is Avaya compatible for incoming customer interactions.
Shifts; 12:30-9:00pm, 1:30pm-10:00pm, 2:30-11:00pm and 3:30pm-12:00am
Must be available to work on 2nd and 3rd shift and at least one day of the weekend.
Indianapolis, IN; Newport, KY; Cincinatti, OH & Jacksonville, FL.
Apply
About Global Channel Management
Sourced by ZipRecruiter
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Austell, GA, US
Year founded
2009