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Performance Manager Jobs in Rochester, NY (NOW HIRING)

Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...

Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...

Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...

Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...

Store Manager

Rochester, NY · On-site

$52K - $57K/yr

Monitor sales performance and take action to drive results and address opportunities * Maintain financial controls, including payroll management, shrink control, and operating expenses * Ensure ...

Monitor sales performance and take action to drive results and address opportunities * Maintain financial controls, including payroll management, shrink control, and operating expenses * Ensure ...

Store Manager

Rochester, NY · On-site

$52K - $57K/yr

Monitor sales performance and take action to drive results and address opportunities * Maintain financial controls, including payroll management, shrink control, and operating expenses * Ensure ...

... high performance. The Quality Manager supervises QA staff, leads audits, manages supplier and ... customer quality interactions, and implements robust quality processes that support product ...

... high performance. The Quality Manager supervises QA staff, leads audits, manages supplier and ... customer quality interactions, and implements robust quality processes that support product ...

... high performance. The Quality Manager supervises QA staff, leads audits, manages supplier and ... customer quality interactions, and implements robust quality processes that support product ...

Monitor supplier performance using KPIs, scorecards, and regular business reviews * Collaborate ... Manage supplier onboarding and qualification processes * Analyze market trends, commodity pricing ...

Leads team through coaching, performance management, and setting priority. Builds and develops branch staff. * Identifies Retail and Business Banking customer needs through the M&T sales processes ...

Leads team through coaching, performance management, and setting priority. Builds and develops branch staff. * Identifies Retail and Business Banking customer needs through the M&T sales processes ...

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best ... Recognize and reward outstanding Team Member performance regularly, while fostering a culture of ...

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General Manager

Newark, NY · On-site

$23 - $28/hr

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best ... Recognize and reward outstanding Team Member performance regularly, while fostering a culture of ...

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Performance Manager information

See Rochester, NY salary details

$39.5K

$98.2K

$151.5K

How much do performance manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for performance manager in Rochester, NY is $98,201.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $124,300.00 per year, depending on experience, location, and employer.

What jobs make $3,000 a day?

Performance Managers typically do not earn $3,000 a day; such high daily earnings are more common in executive roles like CEOs, highly successful entrepreneurs, or specialized consultants in finance, law, or technology. These positions often require extensive experience, advanced skills, and sometimes ownership stakes or performance-based bonuses. Most standard managerial roles do not reach this level of daily income.

What are Performance Managers?

Performance Managers are professionals responsible for overseeing and improving the productivity and effectiveness of employees or systems within an organization. They set performance metrics, monitor progress, and provide feedback to ensure goals are met efficiently. Performance Managers often work closely with team leaders and HR to implement training and development programs. Their role is crucial in aligning individual and team performance with the company's objectives.

How does a Performance Manager typically collaborate with other departments to drive organizational success?

Performance Managers work closely with leaders and teams across departments—such as HR, operations, and finance—to align performance metrics with organizational goals. They often facilitate regular meetings to review progress, provide feedback, and identify areas for improvement. This role requires strong communication skills and the ability to translate data insights into actionable strategies that support both team development and business objectives. Effective collaboration ensures that performance initiatives are integrated and sustained throughout the organization.

What is the difference between Performance Manager vs Performance Analyst?

AspectPerformance ManagerPerformance Analyst
Required CredentialsBachelor's degree in Business, HR, or related field; often certifications in performance managementBachelor's degree in Business, Data Analysis, or related; certifications in data analysis or performance metrics
Work EnvironmentOversees teams, collaborates with management, develops performance strategiesAnalyzes data, prepares reports, supports performance improvement initiatives
Employer & Industry UsageCommon in HR, corporate, and organizational settingsUsed in similar environments, often within HR, operations, or consulting firms

The Performance Manager focuses on developing and implementing performance strategies across teams, while the Performance Analyst primarily analyzes data to support performance improvements. Both roles require similar educational backgrounds and are integral to organizational success, but they differ in scope and daily responsibilities.

What is the role of a performance manager?

A performance manager is responsible for monitoring and improving employee and team performance within an organization. They analyze performance data, set goals, develop strategies, and implement processes to enhance productivity and efficiency, often using tools like performance management software. Strong communication, analytical skills, and knowledge of organizational objectives are essential for this role.

What are the key skills and qualifications needed to thrive as a Performance Manager, and why are they important?

To thrive as a Performance Manager, you need a strong background in analytics, goal-setting frameworks, and organizational development, often supported by a degree in business or human resources. Familiarity with performance management systems, HR analytics tools, and project management software is typically required. Excellent communication, leadership, and problem-solving abilities set standout candidates apart in this role. These skills and qualities are crucial for driving employee productivity, aligning team objectives with organizational goals, and fostering a culture of continuous improvement.

What jobs in the US pay 300,000 a year?

Performance Managers in large organizations or senior-level roles in finance, technology, or consulting can earn $300,000 or more annually, especially with bonuses and profit sharing. High-level executive positions such as Chief Performance Officer or Director of Performance often have compensation in this range, typically requiring extensive experience, advanced skills, and relevant certifications. Salary levels vary based on industry, company size, and geographic location.

What Is a Performance Manager?

A performance manager seeks to create a system in which employees can perform at their best by creating clear goals and expectations. Rather than a traditional corporate system of employee appraisal and evaluation, performance managers try to communicate end goals and align each employee’s work with these aims. In this role, you may seek the development of benchmarks so that the company’s departments or groups can measure their progress concretely. This is an ongoing effort. Benchmarks and goals must change, so you must continually find new ways to measure progress and to inspire effort.

Why is Gen Z struggling to get jobs?

Performance Managers and other employers often find that Gen Z candidates may lack work experience, soft skills, or familiarity with workplace expectations, which can hinder their job prospects. Additionally, competition from more experienced applicants and the emphasis on digital literacy and adaptability influence hiring decisions for this age group.
What job categories do people searching Performance Manager jobs in Rochester, NY look for? The top searched job categories for Performance Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Performance Manager jobs? Cities near Rochester, NY with the most Performance Manager job openings:
Infographic showing various Performance Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $98,201 per year, or $47.2 per hour.
Pharmacy Operations Manager

Pharmacy Operations Manager

Walgreens

Rochester, NY • On-site

Other

Posted yesterday


Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,125 frontline employees who took The Breakroom Quiz

88th of 101 rated pharmacies


Job description

  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel.  Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience.  Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy.  Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law).  Completes patient and physician calls under the supervision of a pharmacist (where allowed by law).  Under the supervision of a pharmacist assists  with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations.  Coordinates and organizes pharmacy daily schedule of activities.  Recommends allocation of pharmacy hours.  Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure.  Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning.  Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.  Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. 
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.   Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination.  Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same.  Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws.  Holds technician accountable for attendance and timeliness.  Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling.  Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements.  Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  •  Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager


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