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Towing Manager Jobs in Rochester, NY (NOW HIRING)

Cox Automotive

Part-Time Zone Admin (Manheim)

Rochester, NY ยท On-site

$15.10 - $22.69/hr

Confirm that all vehicles can operate safely and engage service and towing teams when inoperable ... Communicate with crew leaders and managers regarding the status of inventory levels within the ...

Tuff Shed

Field Construction Technician NON DOT

Victor, NY ยท On-site

$21 - $24.50/hr

... co-workers, managers, and the general public * Experience driving a flatbed truck, box truck and/or towing trailers, unloading, and transporting materials is a plus * Experience as a "big box ...

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All JobsTowing JobsTowing Manager JobsTowing Manager Jobs in Rochester, NY

Towing Manager information

See Rochester, NY salary details

$18.2K

$47.1K

$100.5K

How much do towing manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for towing manager in Rochester, NY is $47,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,450.00 and $47,666.00 per year, depending on experience, location, and employer.

What is a towing manager?

Towing Managers are professionals responsible for overseeing the operations of a towing company or department. Their duties include managing staff, coordinating the dispatch of tow trucks, ensuring compliance with local and state regulations, and maintaining customer service standards. They also handle budgeting, equipment maintenance, and often resolve customer complaints or issues. Towing Managers play a key role in ensuring efficient and safe towing services, as well as the profitability and reputation of their business.

What are the key skills and qualifications needed to thrive as a towing manager, and why are they important?

To thrive as a Towing Manager, you need strong leadership abilities, operational knowledge of towing procedures, and experience in fleet management, typically supported by a high school diploma or relevant certifications. Familiarity with dispatch software, GPS tracking systems, and DOT regulations is essential for managing daily operations efficiently. Excellent communication, problem-solving, and customer service skills help you resolve conflicts and ensure team coordination. These competencies are critical for maintaining safety, regulatory compliance, and high service standards in a demanding environment.

What are some common challenges a towing manager faces in coordinating team operations?

A Towing Manager often encounters challenges such as efficiently dispatching tow trucks during peak hours, managing emergency requests, and ensuring compliance with safety regulations. Balancing the needs of multiple clients while maintaining high service standards requires strong organizational and communication skills. Additionally, Towing Managers must address unexpected breakdowns or staffing shortages quickly to minimize service delays and maintain customer satisfaction.

What is the difference between Towing Manager vs Towing Dispatcher?

AspectTowing ManagerTowing Dispatcher
ResponsibilitiesOversees towing operations, manages staff, ensures safety and complianceCoordinates towing requests, dispatches tow trucks, communicates with drivers and customers
Required SkillsLeadership, management, industry knowledgeCommunication, organization, quick decision-making
CertificationsMay require industry-specific licenses, management certificationsOften requires dispatcher or communication certifications
Work EnvironmentOffice-based with field oversightPrimarily in dispatch centers or call rooms

While both roles are essential in towing operations, the Towing Manager focuses on overseeing the entire operation and managing staff, whereas the Towing Dispatcher handles the day-to-day dispatching of tow trucks and communication with drivers and customers. Understanding these differences helps clarify career paths and job expectations within the towing industry.

What are the most commonly searched types of Towing jobs in Rochester, NY?

The most popular types of Towing jobs in Rochester, NY are:

What are popular job titles related to Towing Manager jobs in Rochester, NY?

For Towing Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Towing Manager jobs in Rochester, NY look for?

The top searched job categories for Towing Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Towing Manager jobs?

Cities near Rochester, NY with the most Towing Manager job openings:

Towing Manager jobs near you
Infographic showing various Towing Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,094 per year, or $22.6 per hour.

Heavy Duty Tow Truck Operator

MERJ FLEET SERVICES INC

Rochester, NY โ€ข On-site

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Benefits:
  • 401(k)
  • Employee discounts
  • Health insurance
  • Paid time off
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Vision insurance

Pay: $75,000.00 - $100,000.00 per year
Job description:
Job Summary
MERJ Fleet Services has a full time tow truck operator position open for the right candidate with experience hooking heavy duty vehicles. Competitive compensation with company paid health and dental insurance and 401k match. This position will require on call coverage and rotating overnight on-call responsibilities to better serve our customers.
Essential Responsibilities and Duties
  • Perform towing for emergency breakdowns
  • Maintain a clean and safe work area in compliance with company and OSHA standards
  • Perform all work in accordance with established safety procedures
  • Recovery of wrecked vehicles
  • Make entries on reports and record entries on Towing & Repair Invoice
  • Work in a positive team focused environment
  • Duties and Responsibilities
  • Other duties may be assigned.
  • Keep track of mileage during travel
  • Keep vehicles and workspace clean and organized
  • Be able to pass random drug & alcohol testing for random DOT regulations at any given time
  • Fill out DVIRs (start & end) and Driver Log (only after 100-mile radius)
  • Review all policies and procedures as stated in the company handbook
Education/Experience: High school diploma or general education degree (GED); and four to six years related experience and/or training; or equivalent combination of education and experience.
Certificates and Licenses:
  • Commercial driver’s license class A with tow truck endorsement
Knowledge, Skills, and Other Abilities:
  • Hand and power tools
  • Safe use of Rigging & lifting devices, use of cables, chains, hooks to safely raise, secure & pull loads of up to 100,000 lbs.
  • Cutting torches
  • Grinders, cutters
  • Battery charge equipment
  • Tire changing equipment
  • Tire inflation equipment
  • Jacks
  • Lifts
  • Jack stands
  • Driveshaft & axle removal & replacement
  • Airing up vehicles so they can safely be towed
  • Work off ladders & platforms to prepare wrecked units for towing
  • Customer service skills
  • Communication skills
  • Ability to work independently in a fast paced environment
  • Professionalism
  • Time management skills
Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Retirement plan
  • Vision insurance
Schedule:
  • 10 hour shift
  • Day shift
  • Morning shift
  • On call
  • Rotating weekends