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Pc Refresh Technician Jobs (NOW HIRING)

State of Indiana

Field Desktop Support Specialist

Tell City, IN · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Troubleshoot break/fix devices to assist Desktop Support and PC Refresh technicians. * Maintain inventory stock by keeping accurate records in inventory database and room is neat and organized

State of Indiana

Field Desktop Support Specialist

Corydon, IN

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Troubleshoot break/fix devices to assist Desktop Support and PC Refresh technicians. * Maintain inventory stock by keeping accurate records in inventory database and room is neat and organized

State of Indiana

Field Desktop Support Specialist

Corydon, IN · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Troubleshoot break/fix devices to assist Desktop Support and PC Refresh technicians. * Maintain inventory stock by keeping accurate records in inventory database and room is neat and organized

State of Indiana

Field Desktop Support Specialist

Tell City, IN · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Troubleshoot break/fix devices to assist Desktop Support and PC Refresh technicians. * Maintain inventory stock by keeping accurate records in inventory database and room is neat and organized

PTYTECH LLC

Desktop Support Technician

Binghamton, NY · On-site

$30/hr

Lifecycle Desktop Support Technician -- This role will require that you travel once a month one day ... Replacement, Windows Upgrades, PC Refresh, etc.) with experience supporting WIN7 / WIN10

Strategic Systems

Be Seen First

Field Network Technician ll

Zanesville, OH · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Smart Hands tech needed for PC REFRESH, Desktops replacement and laptops replacement. * Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA's) * Technician ...

Artech Information System LLC

PC Technician

Honolulu, HI

$18 - $24/hr

... refresh existing skill base, allow for flexibility in project planning and execution phases, and ... Workstation PC Technician Location: Honolulu, HI Duration: 6+ months Support a robust Microsoft ...

PTY TECH LLC

Desktop Support Technician

Portland, OR · On-site

$32/hr

Desktop Support Technician This role if for someone with prior desktop support experience (Hardware Replacement, Windows Upgrades, PC Refresh, etc.) with experience supporting WIN7 / WIN10 . This is ...

Vets Hired

PC Support Technician

Leavenworth, KS

Job Summary The PC Support Technician provides desktop and technical support for end users by ... Maintain IT asset inventories and hardware/software documentation. * Assist with technology refresh ...

McKinstry Company

Sr. Technology Helpdesk Technician

Spokane, WA · On-site

$64K - $94K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... PC refresh/replacement programs, and software deployments Valued Certifications Not required, but candidates holding any of the following will stand out: CompTIA A+ CompTIA Network+ CompTIA Security ...

New

McKinstry

Sr. Technology Helpdesk Technician

Spokane, WA · On-site

$64K - $94K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... PC refresh/replacement programs, and software deployments Valued Certifications Not required, but candidates holding any of the following will stand out: CompTIA A+ CompTIA Network+ CompTIA Security ...

New

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Pc Refresh Technician information

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How much do pc refresh technician jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for pc refresh technician in the United States is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a PC Refresh Technician?

To thrive as a PC Refresh Technician, you need strong knowledge of computer hardware, operating systems, and imaging processes, usually supported by a relevant IT certification such as CompTIA A+. Familiarity with tools like Microsoft Deployment Toolkit (MDT), SCCM, and asset management systems is typically required. Excellent problem-solving skills, attention to detail, and effective communication help technicians collaborate and address user needs efficiently. These skills ensure smooth device upgrades, minimize downtime, and support seamless technology transitions within organizations.

What are some common challenges a PC Refresh Technician faces during large-scale hardware deployment projects?

PC Refresh Technicians often encounter challenges such as managing tight project timelines, coordinating with end-users to minimize downtime, and handling unexpected technical issues like data migration difficulties or hardware compatibility problems. They also need to work efficiently in diverse environments, sometimes outside regular business hours, to ensure successful deployment with minimal disruption. Effective communication and strong organizational skills are crucial for overcoming these challenges and ensuring smooth transitions for users.

What is the difference between Pc Refresh Technician vs Pc Support Specialist?

AspectPc Refresh TechnicianPc Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentOn-site, hardware-focusedOn-site or remote, software and hardware support
Industry UsageIT hardware refresh projectsEnd-user support, troubleshooting
Common Search IntentHardware upgrades, device replacementTechnical support, troubleshooting issues

While both roles involve technical skills and certifications like CompTIA A+ and Microsoft certifications, the Pc Refresh Technician primarily focuses on hardware upgrades and device replacements during hardware refresh cycles. In contrast, the Pc Support Specialist handles broader end-user support, troubleshooting both hardware and software issues. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each role.

What is a PC Refresh Technician?

A PC Refresh Technician is an IT professional responsible for upgrading, replacing, or deploying new computer hardware and software within an organization. Their main duties include installing new PCs, migrating user data and settings, ensuring compatibility with existing systems, and troubleshooting any technical issues that arise during the transition. They play a key role in keeping a company’s technology up-to-date and minimizing downtime for users. Strong technical skills, attention to detail, and effective communication are essential for success in this role.

Are PC Refresh Technicians in demand?

PC Refresh Technicians are in steady demand as organizations regularly upgrade and replace computer hardware to maintain security and performance. The role often requires knowledge of hardware components, troubleshooting skills, and familiarity with imaging and deployment tools, making it a valuable position in IT support and infrastructure teams.

Is being a PC refresh technician hard?

Being a PC refresh technician involves tasks such as replacing and upgrading computer hardware, installing software, and troubleshooting hardware issues. The job requires technical skills, attention to detail, and the ability to work efficiently in a fast-paced environment, but it is generally considered manageable with proper training and experience.
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Pc Refresh Technician jobs near you
Infographic showing various Pc Refresh Technician job openings in the United States as of August 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,372 per year, or $20.9 per hour.

Field Desktop Support Specialist

State of Indiana

Tell City, IN • On-site

$55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

State Of Indiana rating

7.0

Company rating: 7.0 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

41st of 50 rated states

Job description

 Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Office of Technology (IOT):

The Indiana Office of Technology provides cost-effective, secure, consistent, reliable enterprise-technology services to our partner agencies so that they can better serve our mutual customer, the Hoosier taxpayer. IOT will also act as the technology and solution enabler for the State, helping its partner agencies achieve business objectives and innovation.

Role Overview:

The Field Desktop Support Specialist provides desktop and software support for State agencies in Southwest Indiana. Travel is required to state agency sites within the service area.  Staff receive mileage reimbursement for using personally-owned vehicles for travel and transporting equipment.  Key responsibilities for this role are:

  • Load approved software, back up data, and restore data, ensuring that all equipment is operating at optimal performance levels.
  • Assist with equipment relocations and ensuring that network connectivity is available.
  • Have experience with break fix, diagnosing, troubleshooting, repairing hardware and software and helping resolve networking issues.
  • Have experience transporting and setting up devices and assisting with new/relocation projects.
  • Demonstrate excellent time management and prioritization skills.
  • Work independently with little supervision and successfully manage the locations within the defined service area, providing backup to team members, as needed.
  • Maintain productive working relationships with agencies and coworkers.
  • Ensure excellent customer service for the end users.
  • Demonstrate effective communication skills.
  • Provide support at the agency’s worksite or other assigned worksite and provide remote support, depending on the need of the issue and the end user.

Issues that can't be resolved by the Field Desktop Support Specialist will be escalated to a Senior technician for Tier 3 Support.

This role will serve Dubois, Perry, Spencer and Warrick counties in Southwest Indiana.  This position requires both onsite and remote assistance to the customers in this service area. Residency in the service area and reliable transportation are essential.

Salary:

The salary for this position traditionally starts at $55,224.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are: 

  • Installing Windows OS, software applications, and Microsoft updates on all devices.
  • Processing and updating Job Orders from the Inventory Database for accuracy.
  • Return devices back to stock for redeployment and remove devices from Active Directory to update billing records.
  • Transport, receive and ship devices to office locations throughout the state maintaining inventory database records.
  • Maintain loaner pool, immediate response pool and vaccination center equipment for immediate re-deployment.
  • Maintain Warranty Certifications
  • Perform hardware break/fix on devices covered under warranty.
  • Troubleshoot break/fix devices to assist Desktop Support and PC Refresh technicians.
  • Maintain inventory stock by keeping accurate records in inventory database and room is neat and organized
  • Provide support to agency on site personnel who need assistance 
  • Communicates directly with Dispatch, Tier 3 Support, Software Distribution and Security Team for device support with Mail Orders, Imaging, Software Applications and support of International Travel devices.
  • Provides support for Deployment Room staff 
  • Provide support to PC Refresh Project Managers.
  • Performs new Asset (device) uploads in the inventory database.
  • Provides back up to LAN Administrator Manager while out of the office.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

Credentials: 

  • Bchelor’s degree and 1+ year of experience, or
  • Associate’s degree and 2+ years of experience, or
  • 3+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role.
  • Related certifications and coursework may be considered for education or experience. 

Additional qualifications:

  • Working knowledge of network operating systems.
  • Working knowledge of local area network concepts.
  • Working knowledge of technology equipment including operating characteristics and limitations.
  • Working knowledge of operating systems and networking protocols.
  • Ability to read and understand complicated technical manuals on hardware, software, and technical tools and be able to apply it.
  • Able to perform essential functions with or without reasonable accommodation.
  • Working knowledge of ServiceNow preferred.
  • Working knowledge of Beyond Trust preferred.
  • Ability to perform essential functions with or without reasonable accommodation.

A degree is not required.  However, at least 3+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
    • Up to 15 hours of paid community service leave
    • Combined 180 hours of paid vacation, personal, and sick leave time off
    • 12 paid holidays, 14 in election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

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