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Pbx Engineer Jobs (NOW HIRING)

Bowie House

PBX Operator

Fort Worth, TX

... PBX Operator) is responsible for transporting guests virtually anywhere they would like to go at ... Engineering, Security/Loss Prevention) as necessary to resolve guest calls, requests, or problems.

Auberge Collection

PBX Operator

Fort Worth, TX

... PBX Operator) is responsible for transporting guests virtually anywhere they would like to go at ... Engineering, Security/Loss Prevention) as necessary to resolve guest calls, requests, or problems.

TekSynap

System Engineer Cisco PBX (VoSIP)

Arlington, VA · On-site +1

$48K - $125K/yr

Must possess a Secret clearance Overview We are seeking a System Engineer Cisco PBX (VoSIP) to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap is a fast-growing high-tech company ...

TekSynap

System Engineer Cisco PBX (VoSIP)

Arlington, VA · On-site

$48K - $125K/yr

Must possess a Secret clearance Overview We are seeking a System Engineer Cisco PBX (VoSIP) to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap is a fast-growing high-tech company ...

Auberge Collection

PBX Operator

Fort Worth, TX · On-site

... PBX Operator) is responsible for transporting guests virtually anywhere they would like to go at ... Engineering, Security/Loss Prevention) as necessary to resolve guest calls, requests, or problems.

Hilton Grand Vacations, Inc.

Supervisor PBX

Celebration, FL · On-site

$15.50 - $20.25/hr

Connect with all internal departments including Front Desk, Housekeeping, Engineering, and Security ... Monitor progress and completion of work assignments by PBX or Front Desk personnel. * Make ...

TekSynap

System Engineer Cisco PBX (VoSIP)

Arlington, VA

$48K - $125K/yr

Overview We are seeking a System Engineer Cisco PBX (VoSIP) to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap is a fast-growing high-tech company that understands both the pace of ...

Quantix

VoIP Engineer

Northglenn, CO

Desired Skills: 1) Nortel PBX experience. Qualifications Required Skills: 1) VoIP engineering experience. 2) Experience evaluating RFP responses. 3) Experience implementing a new VoIP across an ...

Sonsoft Inc

VOIP TECHNICAL SUPPORT

Tempe, AZ

... engineering support (PBX programming, i.e. Vectors, VDN, ARS, test/turn up trunking etc.) for project implementation and Day 1 support Act as SPOC and provide engineering support for fault ...

Hilton Anchorage

Front Desk Agent (AM Shift)

Anchorage, AK · On-site

$16.50/hr

Communicate guest requests promptly to the appropriate department. * Assist Bell Services, PBX, Engineering, Security, and Food & Beverage as needed. * Participate in shift briefings and departmental ...

New

Futran Tech Solutions Pvt. Ltd.

Voice Engineer

Voice Engineer Number of positions :1 Remote JD Year of Experience -7year + Primary ... Mitel VOIP PBX 3000 Series Mitel VOIP ACD System Mitel IVR Secondary : can be any of Telephony ...

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Pbx Engineer information

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$28

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How much do pbx engineer jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for pbx engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What is a PBX Engineer?

A PBX Engineer is a technical professional who specializes in designing, installing, configuring, and maintaining Private Branch Exchange (PBX) phone systems for organizations. These systems manage internal and external telephone calls and often integrate with other communication technologies like VoIP and unified communications platforms. PBX Engineers ensure that the phone systems are reliable, scalable, and secure, and they also troubleshoot issues, perform upgrades, and provide technical support to users. Their work is critical in ensuring seamless communication within a company.

What is the difference between Pbx Engineer vs VoIP Engineer?

AspectPbx EngineerVoIP Engineer
CertificationsCCNA, Avaya certificationsCisco CCNA, CCNP, or VoIP-specific certifications
Work EnvironmentTelecom and enterprise phone systemsInternet-based voice communication systems
Industry UsageTelecom providers, large enterprisesIT, networking, and communications companies

While both Pbx Engineers and VoIP Engineers work with voice communication systems, Pbx Engineers focus on traditional private branch exchange systems, often involving hardware and legacy technology. VoIP Engineers specialize in internet-based voice solutions, emphasizing network integration and software-based systems. The roles overlap in certifications and work environments but differ in technology focus and application.

What are some common challenges PBX Engineers face when managing large-scale telephony systems?

PBX Engineers often encounter challenges such as integrating legacy phone systems with modern VoIP solutions, ensuring high system uptime, and troubleshooting complex call routing issues. Working in a large-scale environment also means handling security concerns and coordinating with IT and network teams to implement updates or resolve outages quickly. Staying up-to-date with evolving telecommunication standards and balancing multiple projects simultaneously are also common aspects of the role.

What are the key skills and qualifications needed to thrive as a PBX Engineer, and why are they important?

To thrive as a PBX Engineer, you need a strong background in telecommunications, VoIP systems, and network infrastructure, often supported by a degree in information technology or related certifications like Cisco CCNA or Avaya certifications. Familiarity with PBX platforms (such as Avaya, Cisco, or Asterisk), SIP protocols, and network troubleshooting tools is essential. Strong problem-solving skills, attention to detail, and effective communication make someone stand out in this position. These skills ensure reliable voice communication systems, quick resolution of technical issues, and seamless collaboration with clients and IT teams.
More about Pbx Engineer jobs
What are the most commonly searched types of Pbx Engineer jobs? The most popular types of Pbx Engineer jobs are:
What states have the most Pbx Engineer jobs? States with the most job openings for Pbx Engineer jobs include:
What job categories do people searching Pbx Engineer jobs look for? The top searched job categories for Pbx Engineer jobs are:
Pbx Engineer jobs near you
Infographic showing various Pbx Engineer job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.

PBX (Switchboard/Phone) Operator

Gurney's Inn Resort & Spa

Montauk, NY

$20/hr

Full-time

PTO

Posted 20 days ago

Job description

Job Title:        PBX (Switchboard/Phone) Operator

Department:  Guest Services, Rooms

Reports To:    Guest Services Manager

Status:            Full-Time, Seasonal

Pay:                 $20 Hourly

Location:        Gurney’s Resorts & Seawater Spa, Montauk, NY

About Us:
Gurney’s Resorts & Seawater Spa is a premier luxury destination offering unparalleled oceanfront experiences in Montauk. Our mission is to create a unique, effortlessly elegant experience for our guests.

Job Summary:
The PBX Operator is responsible for answering incoming calls, handling guest requests, and facilitating communication between guests and various departments within the resort. This role ensures that all calls are handled professionally and efficiently, contributing to a seamless guest experience.

Key Responsibilities:

Guest Communication & Call Handling

  • Answer incoming calls promptly and professionally.
  • Direct calls to appropriate departments or individuals within the resort.
  • Handle guest inquiries regarding reservations, amenities, services, and local attractions.
  • Take and relay messages accurately and efficiently.
  • Assist in wake-up call requests and ensure timely execution.

Emergency & Operational Support

  • Follow emergency communication procedures and assist in alerting relevant departments.
  • Coordinate with security, engineering, and housekeeping when necessary.
  • Monitor and respond to emergency calls, including fire alarms or medical situations.

Administrative & System Management

  • Maintain knowledge of resort services, hours of operation, and special promotions.
  • Log guest requests and ensure timely follow-up with the appropriate department.
  • Update internal phone directories and contact lists as needed.
  • Assist in compiling reports or documentation related to PBX operations.

Qualifications:

  • Previous PBX, front desk, or customer service experience preferred.
  • Excellent communication and active listening skills.
  • Ability to multitask and remain calm under pressure.
  • Proficient in using phone systems, computers, and hotel software (OPERA, HotSOS preferred).
  • Strong problem-solving skills with a guest-first approach.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements:

  • Ability to sit for extended periods while operating a telephone switchboard and computer.
  • Frequent use of hands and fingers to operate phone systems, keyboards, and other office equipment.
  • Clear speech and hearing ability to effectively communicate over the phone.
  • Occasional standing, walking, bending, or reaching to retrieve or file documents.
  • Ability to work in a fast-paced environment while maintaining composure and professionalism.
  • May require occasional lifting of objects up to 15 lbs., such as office supplies or small equipment.

Compensation & Benefits

  • $20.00 per hour
  • Paid time off
  • Employee discounts on accommodations, dining, and spa services.