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Pbx Engineer Jobs in Florida (NOW HIRING)

PBX Operator | Join Our Resort Team at The Grandview Resort! Are you friendly, detail-oriented, and ... Support engineering dispatch and coordinate service requests * Distribute incoming faxes to the ...

PBX Operator | Join Our Resort Team at The Grandview Resort! Are you friendly, detail-oriented, and ... Support engineering dispatch and coordinate service requests * Distribute incoming faxes to the ...

Supervisor PBX

Celebration, FL · On-site

$15.50 - $20.25/hr

Connect with all internal departments including Front Desk, Housekeeping, Engineering, and Security ... Monitor progress and completion of work assignments by PBX or Front Desk personnel. * Make ...

Supervisor PBX

Celebration, FL · On-site

$15.50 - $20.25/hr

Connect with all internal departments including Front Desk, Housekeeping, Engineering, and Security ... Monitor progress and completion of work assignments by PBX or Front Desk personnel. * Make ...

Senior Contact Center Solutions Engineer (NICE CXOne) Role Overview We are seeking a high-level ... Deep experience with PBX, gateways, ACD, voicemail, and call recording systems. oNetwork ...

Customer Service Rep

Florida City, FL · On-site

$14.75 - $20/hr

Our company provides application analysis, design, development and programming, software ... PBX experience. The representative should possess strong decision making skills and analytical ...

Mentor and provide technical guidance to UC Field Support Engineers. * Travel to client sites ... PBX, QoS, and related protocols across large, geographically dispersed networks. * Hands-on ...

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Pbx Engineer information

What is a PBX Engineer?

A PBX Engineer is a technical professional who specializes in designing, installing, configuring, and maintaining Private Branch Exchange (PBX) phone systems for organizations. These systems manage internal and external telephone calls and often integrate with other communication technologies like VoIP and unified communications platforms. PBX Engineers ensure that the phone systems are reliable, scalable, and secure, and they also troubleshoot issues, perform upgrades, and provide technical support to users. Their work is critical in ensuring seamless communication within a company.

What is the difference between Pbx Engineer vs VoIP Engineer?

AspectPbx EngineerVoIP Engineer
CertificationsCCNA, Avaya certificationsCisco CCNA, CCNP, or VoIP-specific certifications
Work EnvironmentTelecom and enterprise phone systemsInternet-based voice communication systems
Industry UsageTelecom providers, large enterprisesIT, networking, and communications companies

While both Pbx Engineers and VoIP Engineers work with voice communication systems, Pbx Engineers focus on traditional private branch exchange systems, often involving hardware and legacy technology. VoIP Engineers specialize in internet-based voice solutions, emphasizing network integration and software-based systems. The roles overlap in certifications and work environments but differ in technology focus and application.

What are some common challenges PBX Engineers face when managing large-scale telephony systems?

PBX Engineers often encounter challenges such as integrating legacy phone systems with modern VoIP solutions, ensuring high system uptime, and troubleshooting complex call routing issues. Working in a large-scale environment also means handling security concerns and coordinating with IT and network teams to implement updates or resolve outages quickly. Staying up-to-date with evolving telecommunication standards and balancing multiple projects simultaneously are also common aspects of the role.

What are the key skills and qualifications needed to thrive as a PBX Engineer, and why are they important?

To thrive as a PBX Engineer, you need a strong background in telecommunications, VoIP systems, and network infrastructure, often supported by a degree in information technology or related certifications like Cisco CCNA or Avaya certifications. Familiarity with PBX platforms (such as Avaya, Cisco, or Asterisk), SIP protocols, and network troubleshooting tools is essential. Strong problem-solving skills, attention to detail, and effective communication make someone stand out in this position. These skills ensure reliable voice communication systems, quick resolution of technical issues, and seamless collaboration with clients and IT teams.
What are the most commonly searched types of Pbx Engineer jobs in Florida? The most popular types of Pbx Engineer jobs in Florida are:
Infographic showing various Pbx Engineer job openings in Florida as of July 2026, with employment types broken down into 90% Full Time, 6% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.
PBX Operator (Reservations)

PBX Operator (Reservations)

Vacatia

Weston, FL

$16/hr

Other

Re-posted yesterday


Job description

Now Hiring: PBX Operator | Join Our Resort Team at The Grandview Resort!

Are you friendly, detail-oriented, and passionate about delivering exceptional guest service? Do you enjoy being the voice that connects people and keeps operations running smoothly? If so, wed love to meet you!

Were currently seeking a PBX Operator to join our resort team. In this role, youll serve as the communication hub of the propertyensuring all guest calls are handled efficiently while supporting internal operations and delivering a seamless guest experience.

Location: 16461 Racquet Club Rd, Weston, FL 33326

Pay Rate: $16/hr


What You'll Do:
  • Answer and direct incoming calls in a timely, professional, and friendly manner
  • Assist guests with questions about resort amenities, services, and facilities
  • Route calls accurately to guest rooms or appropriate departments
  • Respond to guest requests quickly and ensure follow-through
  • Set up and manage guest wake-up calls
  • Monitor emergency calls and notify appropriate teams immediately
  • Support engineering dispatch and coordinate service requests
  • Distribute incoming faxes to the appropriate departments
  • Report maintenance issues, safety concerns, or suspicious activity
  • Maintain a positive, cheerful, and professional tone in all interactions
  • Deliver outstanding customer care with every guest interaction
  • Support overall resort operations and complete additional duties as assigned

What Were Looking For:
  • 1+ year of hospitality or customer service experience preferred (resort or timeshare experience a plus)
  • Strong communication skills with a professional phone presence
  • Ability to multitask and manage multiple calls and priorities efficiently
  • Strong problem-solving skills and attention to detail
  • Basic computer proficiency and ability to learn phone and property systems
  • Bilingual skills are a plus
  • Dependable, punctual, and able to work independently
  • High School diploma or GED required
  • Availability to work evenings, weekends, and holidays

Why Join Us?
  • Be the voice of the resort and make a direct impact on the guest experience
  • Work in a professional, team-oriented hospitality environment
  • Gain valuable experience in resort operations and guest communications
  • Be part of a supportive team focused on service excellence

Ready to be the voice that keeps our resort connected?
Apply today and start your hospitality journey with us!