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Payroll Project Manager Jobs in Delaware (NOW HIRING)

F.H. Furr

Call Center Manager (On-Site)

Georgetown, DE · On-site

$70K - $100K/yr

... with special projects, acquisitions, system enhancements, testing initiatives, and process ... Process payroll through ADP, validate employee hours, and administer incentive and spiff programs.

F.H. Furr

Call Center Manager (On-Site)

Georgetown, DE · On-site

$100K/yr

... with special projects, acquisitions, system enhancements, testing initiatives, and process ... Process payroll through ADP, validate employee hours, and administer incentive and spiff programs.

F.H. Furr

Call Center Manager (On-Site)

Georgetown, DE

$70K - $100K/yr

... with special projects, acquisitions, system enhancements, testing initiatives, and process ... Process payroll through ADP, validate employee hours, and administer incentive and spiff programs.

Bally's Corporation

Shift Manager - Security

Dover, DE · On-site

$45K/yr

... projects and assignments, delegating work, and overall accomplishment of goals and tasks. * Manages departmental budget, maximizing revenue and controlling expenses as appropriate * Manages payroll ...

Bally's Corporation

Shift Manager - Security

Dover, DE · On-site

$45K/yr

... projects and assignments, delegating work, and overall accomplishment of goals and tasks. * Manages departmental budget, maximizing revenue and controlling expenses as appropriate * Manages payroll ...

Sally Beauty

Assistant Store Manager

Wilmington, DE · On-site

Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store ... Timely and accurate follow through with Company directives, assignments & projects. 10% Safety/Loss ...

DelDOT

Director, Division of Accounting

Dover, DE · On-site

$120 - $180/hr

Manage the statewide payroll compliance functions, ensuring state organizations' comply with state ... Manage special projects such as ERP modernization, development of the statewide accounting team ...

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Showing results 41-60

All JobsPayroll Project JobsPayroll Project Manager JobsPayroll Project Manager Jobs in Delaware

Payroll Project Manager information

See Delaware salary details

$42K

$89.5K

$133.1K

How much do payroll project manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for payroll project manager in Delaware is $89,473.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $104,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a payroll project manager?

To thrive as a Payroll Project Manager, you need expertise in payroll processes, project management methodologies, and a solid understanding of compliance regulations, often supported by a degree in business or finance. Familiarity with payroll software systems (such as ADP or SAP), project management tools, and certifications like PMP or CPP are typically required. Strong organizational, leadership, and communication skills help in managing cross-functional teams and ensuring smooth project delivery. These skills and qualifications are crucial to ensure accurate payroll execution, compliance with legal standards, and successful project implementation within deadlines.

What are some common challenges faced by payroll project managers during system implementations?

Payroll Project Managers often encounter challenges such as aligning project timelines with payroll cycles, ensuring data integrity during migration, and managing compliance with local and international regulations. Coordinating across multiple departments, such as HR, IT, and finance, can also present difficulties due to varying priorities and workflows. Effective communication, strong organizational skills, and a clear understanding of both technical and payroll-specific requirements are essential to navigating these challenges successfully.

What is the difference between Payroll Project Manager vs Payroll Specialist?

AspectPayroll Project ManagerPayroll Specialist
CertificationsCPP, FPC, PMP often preferredCPP, FPC common
Work EnvironmentOversees payroll projects, manages teamsHandles payroll processing, data entry
Employer UsageUsed in organizations with complex payroll systemsCommon in HR and payroll departments

The Payroll Project Manager focuses on managing payroll-related projects, ensuring timely implementation and process improvements, often requiring project management certifications. The Payroll Specialist handles day-to-day payroll processing tasks, ensuring accuracy and compliance. Both roles are essential but differ in scope and responsibilities.

What are popular job titles related to Payroll Project Manager jobs in Delaware?

For Payroll Project Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Payroll Project Manager jobs in Delaware look for?

The top searched job categories for Payroll Project Manager jobs in Delaware are:

Payroll Project Manager jobs near you
Infographic showing various Payroll Project Manager job openings in Delaware as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $89,473 per year, or $43 per hour.

Call Center Manager (On-Site)

F.H. Furr

Georgetown, DE • On-site

$70K - $100K/yr

Full-time

Re-posted 23 days ago

F.H. Furr rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

201st of 283 rated repair and maintenance companies

Job description

Overview
Call Center Manager (Onsite - Georgetown, DE)
Position Summary
F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents in Georgetown, Delaware. This onsite leadership role is responsible for driving exceptional customer experiences, maximizing appointment bookings, supporting day-to-day contact center operations, and ensuring alignment with our Plumbing, HVAC, and Electrical service teams. The Supervisor will provide coaching, performance management, workforce oversight, and escalation support while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to deliver outstanding results for homeowners across our service areas. F.H. Furr provides residential plumbing, heating, cooling, and electrical services throughout the Mid-Atlantic region and is headquartered in Manassas, VA.
Key Responsibilities
Team Leadership & Performance Management
  • Lead, coach, and develop a team of contact center agents focused on customer service, appointment setting, membership engagement, and revenue generation.
  • Provide real-time support and guidance on customer interactions, service offerings, policies, procedures, and booking opportunities.
  • Conduct regular coaching sessions, performance reviews, and performance improvement discussions.
  • Lead daily huddles, team meetings, and ongoing training initiatives to drive engagement and results.
  • Support onboarding and training of new hires while reinforcing F.H. Furr's customer-first culture.
Customer Experience & Escalation Management
  • Manage escalated customer concerns and ensure timely, professional resolution.
  • Monitor customer interactions and quality scores to identify coaching opportunities and service improvements.
  • Review customer feedback, surveys, and membership-related interactions to enhance the overall customer experience.
  • Serve as a key escalation resource during evenings, weekends, and after-hours operations when necessary.
Contact Center Operations
  • Monitor call queues, service levels, response times, adherence, occupancy, productivity, and overall contact center performance.
  • Ensure adequate staffing coverage and schedule alignment based on call volume and business needs.
  • Assign and maintain agent skill groups and routing configurations.
  • Generate and analyze daily, weekly, and monthly operational reports.
  • Track and communicate key performance metrics to leadership.
Cross-Functional Partnership
  • Collaborate with Dispatch, General Managers, Sales Managers, Field Operations, and Contact Center Leadership to improve booking conversion, customer retention, and operational effectiveness.
  • Support coordination between the contact center and field teams to ensure seamless customer experiences.
  • Assist with special projects, acquisitions, system enhancements, testing initiatives, and process improvement efforts.
Administrative & Compliance Responsibilities
  • Process payroll through ADP, validate employee hours, and administer incentive and spiff programs.
  • Ensure compliance with company policies, procedures, attendance standards, and performance expectations.
  • Maintain accurate documentation related to coaching, performance management, and employee development.
  • Identify workflow improvements that increase efficiency, customer satisfaction, and business performance.
What We're Looking For
  • Previous supervisory or leadership experience in a call center, contact center, customer service, or appointment-setting environment.
  • Strong coaching, communication, and employee development skills.
  • Experience managing KPIs, service levels, conversion metrics, and quality performance.
  • Ability to analyze operational data and drive continuous improvement.
  • Strong problem-solving and escalation management capabilities.
  • Experience with workforce management tools, CRM systems, contact center platforms, and ADP payroll processing preferred.
  • Ability to thrive in a fast-paced, high-volume service organization.
  • HVAC, Plumbing, Electrical, Home Services, Retail Services, or Trades industry experience strongly preferred.
Success Measures
  • Service Level Achievement
  • Appointment Booking & Conversion Rates
  • Customer Satisfaction (CSAT)
  • Quality Assurance Scores
  • Membership Performance & Retention
  • Agent Productivity, Utilization & Adherence
  • Attendance, Engagement & Retention
  • Escalation Resolution Effectiveness
  • Coaching & Employee Development Outcomes
  • Payroll Accuracy & Operational Compliance
Work Location
Onsite - Georgetown, DE (F.H. Furr Delaware Location)
Join a trusted industry leader and play a key role in delivering exceptional service experiences while supporting the growth and success of F.H. Furr's Plumbing, HVAC, and Electrical business.
F.H. Furr may conduct a pre-employment background check and drug test, subject to applicable law.
Posted Min Pay Rate
USD $70,000.00/Yr.
Posted Max Pay Rate
USD $100,000.00/Yr.

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