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Payment Operations Manager Jobs in Virginia (NOW HIRING)

Hrccva

Lead Payment Processor

Hampton, VA · On-site

$70 - $95/hr

Key Responsibilities ACH Operations & Risk Management: Serves as primary subject matter expert for ... Instant Payment Operations: Processes and verifies incoming and outgoing wire transfers utilizing ...

New

Sallie Mae

Treasury Operations Manager

Sterling, VA · On-site

Demonstrate strong knowledge of Treasury Operations, cash management, payments, liquidity management, and bank account administration. * Lead and develop a team while fostering a culture of ...

ProspectBlue

Operations Manager

Richmond, VA · On-site

ProspectBlue is seeking an Operations Manager to support the day-to-day administrative and ... payments, and other financial administration. Support the COO and leadership team with special ...

corpay

Payment Processor

Richmond, VA · On-site +1

$16.25 - $17/hr

You will report directly to the Operations Manager and regularly collaborate with the Payment Processor team, Support, and Client Success. How We Work As a Payment Processor, Corpay will set you up ...

corpay

Payment Processor

Richmond, VA · On-site +1

$16.25 - $17/hr

You will report directly to the Operations Manager and regularly collaborate with the Payment Processor team, Support, and Client Success. How We Work As a Payment Processor, Corpay will set you up ...

Hyper Careers Page

Operations Manager

Richmond, VA · On-site

$115K - $145K/yr

Manage operational cost and cash performance, including pricing support, payment terms, freight strategies, and MRO-related initiatives. * Participate in operational reviews, site visits, and ...

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Payment Operations Manager information

See Virginia salary details

$30.7K

$62.9K

$117.5K

How much do payment operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for payment operations manager in Virginia is $62,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What does a payment operations manager do?

A Payment Operations Manager oversees the day-to-day activities related to processing financial transactions within an organization. They ensure that payments are handled efficiently, securely, and in compliance with relevant regulations. Their responsibilities often include managing a team, optimizing payment processes, handling payment disputes, and working closely with other departments such as finance and compliance. Additionally, they may be involved in implementing new payment technologies and maintaining relationships with banks and payment service providers.

What are the key skills and qualifications needed to thrive as a payment operations manager?

To excel as a Payment Operations Manager, you need a strong background in financial operations, payment processing, and risk management, often backed by a degree in finance or a related field. Familiarity with payment platforms (such as SWIFT, ACH, or SEPA), ERP systems, and compliance certifications like AML or PCI DSS are typically required. Outstanding analytical skills, attention to detail, and leadership abilities help in managing teams and resolving complex payment issues efficiently. These skills ensure secure, accurate, and compliant transaction processing, safeguarding the company’s financial integrity and customer trust.

What are some common challenges faced by payment operations managers in ensuring efficient transaction processing?

Payment Operations Managers often encounter challenges such as maintaining accuracy under high transaction volumes, keeping up with ever-evolving compliance regulations, and quickly resolving payment discrepancies. They must also ensure that payment systems are secure and that all team members are trained on the latest protocols. Effective communication and collaboration with IT, finance, and customer service teams are crucial to proactively address issues and maintain smooth payment flows.

What are popular job titles related to Payment Operations Manager jobs in Virginia?

For Payment Operations Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Payment Operations Manager jobs in Virginia look for?

The top searched job categories for Payment Operations Manager jobs in Virginia are:

What cities in Virginia are hiring for Payment Operations Manager jobs?

Cities in Virginia with the most Payment Operations Manager job openings:

Payment Operations Manager jobs near you
Infographic showing various Payment Operations Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $62,912 per year, or $30.2 per hour.

Senior Director / Director, Payment Operations

Cvent

Tysons, VA • On-site

Full-time

Posted 22 days ago

Key responsibilities

  • Own the strategy, systems, and vendor ecosystem behind Cvent Payments, including managing relationships with Stripe and other payment partners.

  • Lead the team responsible for day-to-day payment operations, compliance, and risk management.

  • Partner with cross-functional teams to develop and execute the payments roadmap, optimize pricing and margins, and improve transaction processing and automation.

Job description

Overview:
Our Culture and Impact
Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection.
Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.
AI at Cvent: Leading the Future
Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation-AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.
Cvent is hiring a Director, Payment Operations to own the strategy, systems, and vendor ecosystem behind Cvent Payments - the PCI Level 1, Stripe Connect-powered payment processing capability embedded across Cvent's event platform. Cvent Payments handles event registration payments, automated payouts and remittances, onsite payment processing via Cvent OnArrival, and multi-currency transactions (130+ currencies, major card types, Apple Pay and Google Pay) for organizers globally. This is a strategic, cross-functional leadership role: you will own the Stripe relationship and payments roadmap, and partner closely with Product, Engineering, Sales, and Accounting to scale a payments capability that supports Cvent's global growth. You will also lead the team responsible for day-to-day payment operations, compliance, and risk management.
In This Role, You Will:
Payments Strategy & Vendor Management
  • Own the end-to-end relationship with Stripe (Cvent Payments' processing partner via Stripe Connect) and any additional acquiring/banking partners; lead contract negotiations, pricing structure, and SLA management.
  • Develop and maintain a multi-year payments roadmap aligned to Cvent's product and international growth strategy, including new payment methods, currencies, and markets.
  • Evaluate and select new payment partners and technologies as the business scales; build the business case and lead vendor RFPs where needed.
  • Own total cost of payment acceptance and identify opportunities to improve margin through routing, reserves management, and fee structure optimization.
  • Optimize pricing, margins, and reporting by analyzing processing costs, interchange, and fee structures to improve profitability.

Systems, Process & Performance
  • Partner with Product and Engineering on the Cvent Payments platform roadmap, including self-service merchant onboarding, automated payouts/remittances, tax collection, and onsite payment processing.
  • Drive automation and continuous improvement across transaction processing, reconciliation, chargebacks, and exception management.
  • Define and report on payment operations KPIs - authorization rates, cost of acceptance, days-to-settle, dispute/chargeback rates, failed payout rates - to executive leadership.

Risk & Compliance
  • Maintain Cvent Payments' PCI Level 1 Service Provider status and data security standards across all payment flows and integrations.
  • Oversee fraud prevention, dispute management, and adherence to card network rules; partner with Legal and Compliance on regulatory requirements across the geographies Cvent operates in.
  • Maintain and strengthen financial controls and compliance by supporting internal and external audits; maintain strong documentation and control frameworks and ensure adherence to card network rules, PCI requirements, KYC/AML expectations, and internal policies.

Leadership & Cross-Functional Partnership
  • Build, lead, and develop a high-performing payment operations team.
  • Partner with Accounting/Controllership on reconciliation and revenue recognition implications of payment flows.
  • Partner with Sales and GTM teams on payment-related contract terms and the merchant/organizer payment experience.
  • Serve as the executive-level subject matter expert on payments for internal stakeholders and leadership.

Here's What You Need:
  • 10+ years of experience in payments, treasury, fintech, or payment operations, including people leadership experience.
  • Direct experience managing a processor relationship, ideally with Stripe/Stripe Connect, and familiarity with merchant acquiring.
  • Deep knowledge of PCI-DSS (Level 1 Service Provider experience a plus), card network rules, and payments compliance/regulatory frameworks.
  • Proven track record negotiating vendor contracts and managing multi-million-dollar payments spend.
  • Experience partnering cross-functionally with Product, Engineering, Legal, Sales, and Accounting/Finance.
  • Excellent executive communication and presentation skills; comfortable presenting to senior leadership.
  • Experience using AI and other automation tools for process improvements and to drive efficiencies.
  • Bachelor's degree required; MBA or advanced degree preferred.

Preferred Qualifications:
  • Experience in SaaS, marketplace, or platform businesses with embedded payments (e.g., Stripe Connect platform model).
  • Experience in event technology, hospitality, or B2B SaaS with multi-currency/international payment flows.
  • Familiarity with digital wallets (Apple Pay, Google Pay) and onsite/in-person payment processing.
  • Process improvement background (e.g., Six Sigma, Lean).

This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant's location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.

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