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Payment Operations Manager Jobs in Iowa (NOW HIRING)

Coding Payment Resolution Spec

Des Moines, IA · On-site

$18.25 - $23.50/hr

... operations of a Patient Business Services center. Serves as part of a team of coding payment ... company, managed care organization or other health care financial service setting, performing ...

IT Manager , Ops Tech Solutions (OTS)

Davenport, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Operation Technology Solutions (OTS) Operations is at the heart of Amazon business. We are ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...

Responsibilities include: * managing postal reports and other necessary postal data * handling ... payment and contract information * gathering information from numerous sources to complete a ...

Dental Office Manager

Des Moines, IA · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations ... Consult with patients on treatment options provided by clinical team, verifying insurance payment ...

Dental Office Manager

Ankeny, IA · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations ... Consult with patients on treatment options provided by clinical team, verifying insurance payment ...

Dental Office Manager

Des Moines, IA

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations ... Consult with patients on treatment options provided by clinical team, verifying insurance payment ...

Dental Office Manager

Ankeny, IA · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations ... Consult with patients on treatment options provided by clinical team, verifying insurance payment ...

Dental Office Manager

Des Moines, IA

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations ... Consult with patients on treatment options provided by clinical team, verifying insurance payment ...

Dental Office Manager

Ankeny, IA

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations ... Consult with patients on treatment options provided by clinical team, verifying insurance payment ...

Credit Card Specialist

West Des Moines, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This individual will manage day-to-day operations, act as a subject matter expert for credit card ... Contribute to the development and execution of card and payment operations strategies. * Ensure ...

Lead Treasury Analyst - Business Support

Cedar Rapids, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Troubleshoot and resolve complex banking, system, transmission, payment operations, and operational ... Managers may assign other duties and responsibilities as needed. In the event an employee or ...

Showing results 41-60

Payment Operations Manager information

See Iowa salary details

$29.1K

$59.6K

$111.3K

How much do payment operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for payment operations manager in Iowa is $59,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $72,800.00 per year, depending on experience, location, and employer.

What does a payment operations manager do?

A Payment Operations Manager oversees the day-to-day activities related to processing financial transactions within an organization. They ensure that payments are handled efficiently, securely, and in compliance with relevant regulations. Their responsibilities often include managing a team, optimizing payment processes, handling payment disputes, and working closely with other departments such as finance and compliance. Additionally, they may be involved in implementing new payment technologies and maintaining relationships with banks and payment service providers.

What are some common challenges faced by payment operations managers in ensuring efficient transaction processing?

Payment Operations Managers often encounter challenges such as maintaining accuracy under high transaction volumes, keeping up with ever-evolving compliance regulations, and quickly resolving payment discrepancies. They must also ensure that payment systems are secure and that all team members are trained on the latest protocols. Effective communication and collaboration with IT, finance, and customer service teams are crucial to proactively address issues and maintain smooth payment flows.

What are the key skills and qualifications needed to thrive as a payment operations manager?

To excel as a Payment Operations Manager, you need a strong background in financial operations, payment processing, and risk management, often backed by a degree in finance or a related field. Familiarity with payment platforms (such as SWIFT, ACH, or SEPA), ERP systems, and compliance certifications like AML or PCI DSS are typically required. Outstanding analytical skills, attention to detail, and leadership abilities help in managing teams and resolving complex payment issues efficiently. These skills ensure secure, accurate, and compliant transaction processing, safeguarding the company’s financial integrity and customer trust.

What are popular job titles related to Payment Operations Manager jobs in Iowa?

For Payment Operations Manager jobs in Iowa, the most frequently searched job titles are:

What cities in Iowa are hiring for Payment Operations Manager jobs?

Cities in Iowa with the most Payment Operations Manager job openings:

Infographic showing various Payment Operations Manager job openings in Iowa as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,602 per year, or $28.7 per hour.

Manager - Payment and Customer Svc. - (Full-Time )

Iowa Clinic

West Des Moines, IA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


The Iowa Clinic rating

7.0

Company rating: 7.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

The Manager, Payments provides leadership and day-to-day oversight of the patient financial experience including customer service, payment posting and payment plans. You will drive performance against key revenue-cycle metrics, implement process improvements, and foster a high-performing, inclusive team culture. This role partners closely with clinic operations and other key stakeholders to ensure timely, accurate revenue capture and exceptional service delivery.
Job Duties and Responsibilities
  • Recruit, mentor, coach, and develop a high-performing team of customer service representatives and payment posting specialists
  • Define, track, and report on key performance indicators through dashboards and monitor daily and weekly workloads, monitor key volumes (e.g., calls, postings, payment plans) to adjust staffing or workflows to meet revenue-cycle targets.
  • Develop, document, and maintain standard operating procedures (SOPs) for all Central Billing Office processes.
  • Lead process-improvement initiatives to optimize efficiency, reduce errors, and accelerate cash flow.
  • Manage the customer service phone line to ensure calls are answered timely, escalations are handled promptly, and first-call resolution is maximized.
  • Monitor call-center metrics (abandonment rate, average handle time, first-call resolution).
  • Supervise payment posting workflows to guarantee accuracy and timeliness of cash application.
  • Lead or participate in organization-wide projects ensuring CBO requirements and impact are fully addressed.
  • Design and deliver ongoing training programs on best practices for new hires and existing staff.
  • Oversee quality-assurance reviews to ensure compliance with regulatory requirements, internal policies, and audit standards.
  • Performs other tasks as assigned.
Knowledge, Skills and Abilities Required:
  • Ability to effectively communicate with people from diverse professional, educational and lifestyle backgrounds both orally and in writing.
  • Ability to give, read and understand/follow written and verbal directions.
  • Ability to operate a computer, including proven general software skills and effective utilization of the Microsoft office suite.
  • Must demonstrate ability to utilize effective decision-making and problem-solving techniques.
  • Ability to relate favorably with people and gain their confidence.
  • Ability to work independently and interdependently with physicians, management, staff and external constituencies.
  • Requires organizational and self-motivational skills in prioritizing and managing multiple tasks with limited supervision.
Minimum Job Qualifications
Education: Bachelor's degree in business related field or equivalent work experience.
Licensure/
Certification: None.
Work Experience: Minimum of 5 years' experience in a billing office operation with at least 2 years in a leadership role. Customer service knowledge. Demonstrated ability to apply process management skills within the work site. Experience in handling customers. Experience in strategic planning and finance and the ability to understand how this impacts CBO.
Physical Requirements and Work Environment
Employees are subject to the risks inherent to working in a medical environment. This position functions in an office environment and requires
  • Extended periods of sitting with concentrated viewing of a computer monitor.
  • Manual dexterity necessary for inputting computer data and operation of business machines, i.e., copy and fax machines, calculators, etc.
  • Verbal and auditory ability necessary for communicating both in person and via the telephone and participating in oral conversations.
  • Visual acuity necessary for viewing computer screens, reading computer-generated reports and written instructions.
  • Mental ability necessary for assimilating information and utilizing effective decision-making and problem-solving techniques.
  • Emotional demands require working and remaining calm and professional in a potentially stressful, fast-paced environment. The environment may cause high stress levels due to constant interruptions, high volume, urgency of issues and interactions with a wide variety of personalities.
  • Position may require early morning and late evening hours for meeting attendance.
Employment Type: Full-Time

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