Partner with Customer Support, Branches, Fraud Operations, Risk Management, Compliance, and other business partners to investigate and resolve escalated payment issues. * Respond to internal and ...
Partner with Customer Support, Branches, Fraud Operations, Risk Management, Compliance, and other business partners to investigate and resolve escalated payment issues. * Respond to internal and ...
Partner with Customer Support, Branches, Fraud Operations, Risk Management, Compliance, and other business partners to investigate and resolve escalated payment issues. * Respond to internal and ...
Partner with Customer Support, Branches, Fraud Operations, Risk Management, Compliance, and other business partners to investigate and resolve escalated payment issues. * Respond to internal and ...
Payment Disputes Analyst II
Pleasant Valley, IA · On-site
$55 - $75/hr
Partner with Customer Support, Branches, Fraud Operations, Risk Management, Compliance, and other business partners to investigate and resolve escalated payment issues. * Respond to internal and ...
New
Payment Disputes Analyst II
Pleasant Valley, IA · On-site
$55 - $75/hr
Partner with Customer Support, Branches, Fraud Operations, Risk Management, Compliance, and other business partners to investigate and resolve escalated payment issues. * Respond to internal and ...
New
Partner with Customer Support, Branches, Fraud Operations, Risk Management, Compliance, and other business partners to investigate and resolve escalated payment issues. * Respond to internal and ...
New
Partner with Customer Support, Branches, Fraud Operations, Risk Management, Compliance, and other business partners to investigate and resolve escalated payment issues. * Respond to internal and ...
New
Partner with Customer Support, Branches, Fraud Operations, Risk Management, Compliance, and other business partners to investigate and resolve escalated payment issues. * Respond to internal and ...
Partner with Customer Support, Branches, Fraud Operations, Risk Management, Compliance, and other business partners to investigate and resolve escalated payment issues. * Respond to internal and ...
Operations Manager
$64K - $68K/yr
Maintain agreements with and process check requisitions for payment to independent contractors ... Provide operational support for the Great Plains Working Lands Program. * Assist in managing ...
Operations Manager
$64K - $68K/yr
Maintain agreements with and process check requisitions for payment to independent contractors ... Provide operational support for the Great Plains Working Lands Program. * Assist in managing ...
Operations Manager
Davenport, IA · On-site
$70 - $85/hr
The Operations Manager will ensure materials and equipment are properly maintained, accurately ... Handle rental billing, including processing charges, payments, invoices, deposits, and billing ...
Operations Manager
Davenport, IA · On-site
$70 - $85/hr
The Operations Manager will ensure materials and equipment are properly maintained, accurately ... Handle rental billing, including processing charges, payments, invoices, deposits, and billing ...
Operations Manager
Davenport, IA · On-site
$70K - $85K/yr
... payments, invoices, deposits, and billing adjustments. • Manage inventory accuracy, material ... operational efficiency. • Ensure proper handling, storage, inspection, and maintenance of ...
Operations Manager
Davenport, IA · On-site
$70K - $85K/yr
... payments, invoices, deposits, and billing adjustments. • Manage inventory accuracy, material ... operational efficiency. • Ensure proper handling, storage, inspection, and maintenance of ...
Operations Manager
Davenport, IA · On-site
$70K - $85K/yr
The Operations Manager will ensure materials and equipment are properly maintained, accurately ... Handle rental billing, including processing charges, payments, invoices, deposits, and billing ...
Quick apply
Operations Manager
Davenport, IA · On-site
$70K - $85K/yr
The Operations Manager will ensure materials and equipment are properly maintained, accurately ... Handle rental billing, including processing charges, payments, invoices, deposits, and billing ...
Operations Manager
Council Bluffs, IA · On-site
... an Operations Manager. In this role, you will play a key part in maintaining our customer ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Operations Manager
Council Bluffs, IA · On-site
... an Operations Manager. In this role, you will play a key part in maintaining our customer ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Pharmacy Operations Manager
Clive, IA · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Pharmacy Operations Manager
Clive, IA · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Pharmacy Operations Manager
Carroll, IA · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Pharmacy Operations Manager
Carroll, IA · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Payment Operations Manager information
See Iowa salary details
$29.1K - $36.6K
20% of jobs
$38.5K is the 25th percentile. Wages below this are outliers.
$36.6K - $44.1K
20% of jobs
The median wage is $49.5K / yr.
$44.1K - $51.5K
14% of jobs
$51.5K - $59K
9% of jobs
$59K - $66.5K
11% of jobs
$68K is the 75th percentile. Wages above this are outliers.
$66.5K - $73.9K
6% of jobs
$73.9K - $81.4K
6% of jobs
$81.4K - $88.9K
4% of jobs
$88.9K - $96.4K
3% of jobs
$96.4K - $103.8K
2% of jobs
$103.8K - $111.3K
4% of jobs
$29.1K
$59.6K
$111.3K
How much do payment operations manager jobs pay per year?
As of Sep 4, 2026, the average yearly pay for payment operations manager in Iowa is $59,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $72,800.00 per year, depending on experience, location, and employer.
What does a payment operations manager do?
A Payment Operations Manager oversees the day-to-day activities related to processing financial transactions within an organization. They ensure that payments are handled efficiently, securely, and in compliance with relevant regulations. Their responsibilities often include managing a team, optimizing payment processes, handling payment disputes, and working closely with other departments such as finance and compliance. Additionally, they may be involved in implementing new payment technologies and maintaining relationships with banks and payment service providers.
What are the key skills and qualifications needed to thrive as a payment operations manager?
To excel as a Payment Operations Manager, you need a strong background in financial operations, payment processing, and risk management, often backed by a degree in finance or a related field. Familiarity with payment platforms (such as SWIFT, ACH, or SEPA), ERP systems, and compliance certifications like AML or PCI DSS are typically required. Outstanding analytical skills, attention to detail, and leadership abilities help in managing teams and resolving complex payment issues efficiently. These skills ensure secure, accurate, and compliant transaction processing, safeguarding the company’s financial integrity and customer trust.
What are some common challenges faced by payment operations managers in ensuring efficient transaction processing?
Payment Operations Managers often encounter challenges such as maintaining accuracy under high transaction volumes, keeping up with ever-evolving compliance regulations, and quickly resolving payment discrepancies. They must also ensure that payment systems are secure and that all team members are trained on the latest protocols. Effective communication and collaboration with IT, finance, and customer service teams are crucial to proactively address issues and maintain smooth payment flows.
What are popular job titles related to Payment Operations Manager jobs in Iowa?
For Payment Operations Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Payment Operations Manager jobs in Iowa look for?
The top searched job categories for Payment Operations Manager jobs in Iowa are:
What cities in Iowa are hiring for Payment Operations Manager jobs?
Cities in Iowa with the most Payment Operations Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 5 days ago
Job description
Join TBK Bank!
At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.
The Payment Dispute Analyst is responsible for investigating, processing, resolving, and tracking payment disputes across debit card, ACH, Zelle, ATM, and other electronic payment channels. This role serves as a critical member of the Payment Operations organization, ensuring timely and accurate dispute resolution while maintaining compliance with Regulation E, NACHA Operating Rules, Mastercard Operating Regulations, BSA/AML requirements, and other applicable regulatory and network requirements.
The analyst performs detailed transaction investigations, manages chargeback and recovery activities, documents case findings, and collaborates with cross-functional partners to resolve customer disputes and minimize financial losses. This position acts as a subject matter expert for dispute processing, fraud-related investigations, payment exception handling, and operational risk controls while supporting continuous improvement initiatives across the payment ecosystem.
ESSENTIAL DUTIES & RESPONSIBILITIES
EXPERIENCE & EDUCATION
Preferred Qualifications
WORK ENVIRONMENT
The work environment characteristics described here maybe encountered while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.
Go on. Do it. Apply Today!
At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.
The Payment Dispute Analyst is responsible for investigating, processing, resolving, and tracking payment disputes across debit card, ACH, Zelle, ATM, and other electronic payment channels. This role serves as a critical member of the Payment Operations organization, ensuring timely and accurate dispute resolution while maintaining compliance with Regulation E, NACHA Operating Rules, Mastercard Operating Regulations, BSA/AML requirements, and other applicable regulatory and network requirements.
The analyst performs detailed transaction investigations, manages chargeback and recovery activities, documents case findings, and collaborates with cross-functional partners to resolve customer disputes and minimize financial losses. This position acts as a subject matter expert for dispute processing, fraud-related investigations, payment exception handling, and operational risk controls while supporting continuous improvement initiatives across the payment ecosystem.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Investigate, process, and resolve payment disputes involving debit card, ATM, ACH, Zelle, and related electronic payment transactions.
- Evaluate customer claims and supporting documentation to determine eligibility for provisional and final credit in accordance with regulatory requirements.
- Maintain complete, accurate, and audit-ready case documentation throughout the dispute lifecycle.
- Ensure dispute cases are processed within established service level agreements (SLAs) and regulatory timelines.
- Prepare, submit, monitor, and track chargebacks, representments, pre-arbitration, arbitration, and compliance cases in accordance with network rules and operating procedures.
- Track dispute outcomes and identify trends impacting chargeback volumes, losses, and recovery rates.
- Escalate complex or high-risk cases as appropriate.
- Ensure compliance with Regulation E, Mastercard Operating Regulations, NACHA Operating Rules, BSA/AML requirements, and applicable internal policies and procedures.
- Maintain current knowledge of payment industry regulations, network rule changes, fraud trends, and dispute management best practices.
- Identify potential operational, fraud, compliance, or customer risks and escalate concerns appropriately.
- Support internal and external audits, examinations, and quality assurance reviews by providing accurate documentation and case support.
- Communicate professionally with customers regarding dispute status, documentation requirements, and resolution outcomes.
- Partner with Customer Support, Branches, Fraud Operations, Risk Management, Compliance, and other business partners to investigate and resolve escalated payment issues.
- Respond to internal and external inquiries within established service standards.
- Serve as a subject matter expert and provide guidance on dispute procedures, payment exceptions, and operational processes.
- Complete general ledger entries, reconcile dispute-related accounts, and balance associated reports.
- Monitor dispute queues and workloads to ensure timely completion of assigned cases.
- Analyze dispute data to identify trends, root causes, operational gaps, and opportunities for process improvement.
- Participate in initiatives that improve customer experience, enhance operational efficiency, strengthen controls, and reduce losses.
- Perform additional payment operations responsibilities and special projects as assigned.
- Perform other duties as assigned
EXPERIENCE & EDUCATION
- 2+ years of experience in payment operations, card operations, dispute processing, fraud operations, banking operations, or financial services.
- Knowledge of debit card disputes, ACH transactions, ATM transactions, and digital payment dispute processes.
- Strong analytical, investigative, and problem-solving skills.
- Ability to interpret regulations, network rules, and operational procedures.
- Strong attention to detail with the ability to manage multiple priorities and deadlines.
- Proficiency with Microsoft Office applications, including Excel.
Preferred Qualifications
- Experience with Mastercard or Visa dispute processing and chargeback management.
- Working knowledge of Regulation E, NACHA Operating Rules, and payment network regulations.
- Experience using dispute management, fraud monitoring, case management, or payment processing platforms.
- Professional certifications related to payments, fraud prevention, risk management, or financial services operations.
WORK ENVIRONMENT
The work environment characteristics described here maybe encountered while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
- Ability to work in a confined area.
- Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.
- While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.
- Specific vision abilities are required by this job due to computer work.
- Light to moderate lifting is required.
- Regular, predictable attendance is required.
We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.
Go on. Do it. Apply Today!
About TBK Bank
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Dallas, TX, US
Year founded
2015