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Patient Support Associate Jobs (NOW HIRING)

UCB

Patient Support Operations Associate

Atlanta, GA · Hybrid

$88K - $115K/yr

Patient Support Operations Associate Make your mark for patients UCB's Rare Disease Organization (RDO) is looking for a Patient Support Operations Associate who is detail-oriented, collaborative, and ...

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How much do patient support associate jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for patient support associate in the United States is $25.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.80 per hour, depending on experience, location, and employer.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
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Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 58% Full Time, 30% Part Time, and 9% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,558 per year, or $25.3 per hour.
Patient Support Associate- 32 Hours, Evenings, Pediatric Unit

Patient Support Associate- 32 Hours, Evenings, Pediatric Unit

Hospital for Special Care

New Britain, CT • On-site

Full-time

Posted 3 days ago

Hospital for Special Care rating

7.3

Company rating: 7.3 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

353rd of 1,000 rated hospitals

Job description

Position Location:
Hospital for Special CareScheduled Weekly Hours:
32Work Shift:
Second ShiftDepartment:
Pediatric Unit
We are dedicated to creating an environment of care and engagement that makes us one of the most desirable places to work, providing exceptional care to each patient each and every day!
QUALIFICATIONS
  • Required: Ability to work independently.
  • Required: Ability to read, write and understand directions in English.
  • Required: Ability to communicate clearly and effectively.
  • Preferred: One year work experience with special needs population.
  • Preferred: Basic computer knowledge.
  • Preferred: CPI or Safety Care.

JOB SUMMARY
The Patient Support Associate provides safe and appropriate non-skilled therapeutic interventions as assigned. Tasks focus on patient supervision to ensure patient safety, transport of patients in preparation for treatment, obtaining/preparing equipment necessary for patient care and maintaining a clean environment. The Patient Support Associate may also perform other clerical duties within the staffing office as assigned.
PHYSICAL DEMANDS
  • Ability to tolerate up to four hours of consecutive work.
  • Endurance for up to one and one-half hour periods of constant sitting and one-hour periods of independent mobility.
  • Ability to safely transfer patients and provide contact guarding or hands-on assistance.
  • Ability to lift or carry objects up to 10 pounds continuously, to 20 pounds frequently, and up to 40 pounds frequently for patient transfers and bed mobility.
  • Ability to push/pull up to 50 pounds frequently throughout the day for patient transport and mobility activities.
  • Frequent need to initiate body positional changes to access equipment from high and low areas and while providing treatment interventions.
  • Functional fine and gross motor skills and upper extremity sensation needed. Intact vision needed for observation of patient's non-verbal responses and skin assessment.
  • Must be able to initiate and interpret communication with patient and others.

COGNITIVE DEMANDS
  • Job requires the application of previously acquired knowledge. It also requires flexibility of thought, reasoning, organizational skills and the ability to act in some new or unfamiliar situations. Selective attention and concentration are necessary to complete tasks.
  • Job requires basic formulation, content, syntax and spelling to complete tasks. Only simple sentence or very short paragraph expression is necessary.
  • Job requires spontaneous communication and the ability to receive and convey messages.
  • Job requires an ability to comprehend lengthy messages or paragraphs and to follow multistage and three step commands.
  • Task requires ability to add and subtract two digit numbers. Multiply and divide 10's and 100's by 2, 3, 4, and 5. Perform basic arithmetic operations.

WORK DEMANDS
  • Job requires working primarily indoors, only occasionally needing to be outdoors.
  • Job requires working around and with others on a continuous basis.
  • Task fluctuation on schedule is frequent and often unpredictable due to census and patient specific needs.
  • Work is frequently carried out in a noisy and somewhat crowded setting.
  • There is exposure to body fluids, contagious disease and blood borne pathogens.
  • There is occasional exposure to particles, chemicals, electrical, and/or thermal agents that could cause eye, nose or skin irritation - such as those utilized for casting, patient treatment, or cleaning.
  • Employees in this role may be required to float to other patient care units or departments based on operational and patient care needs, provided they possess the required competencies and qualifications for the assignment.

ESSENTIAL FUNCTIONS
  • Assists in lifting, transporting, turning, guarding and overall patient handling utilizing proper body mechanics and safety awareness.
  • Provides observation and direct assistance with patient activities as assigned under direction of licensed nurse.
  • Demonstrates competency in utilizing patient related equipment as directed.
  • Observes and reports changes in patient condition to appropriate team members.
  • Provide set up and or feed assistance during mealtimes.
  • Assists with maintaining the orderliness and cleanliness of unit areas.
  • Documents assigned tasks accurately and in a timely manner using appropriate formats.
  • Orders patient equipment/supplies as directed.
  • Obtains, organizes and cleans equipment and supplies as directed.
  • Monitors available stock and maintains neat, orderly storage of equipment/supplies on the unit as assigned.
  • Provides set-up and clean -up of treatment areas (i.e. pillows, linens, mats, treatment tables, etc.).
  • Performs miscellaneous clerical and staffing office duties as needed.
  • Prioritizes tasks in order to complete assignments seeking supervisory guidance as needed.

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