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Patient Support Associate Jobs in Illinois (NOW HIRING)

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

PATIENT SERVICES LEAD

Chicago, IL ยท On-site

$19.50/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

PATIENT SERVICES LEAD

Chicago, IL ยท On-site

$19.50/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

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Showing results 1-20

Patient Support Associate information

See Illinois salary details

$12

$24

$64

How much do patient support associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for patient support associate in Illinois is $24.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.08 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in Illinois?

The most popular types of Patient Support jobs in Illinois are:

What job categories do people searching Patient Support Associate jobs in Illinois look for?

The top searched job categories for Patient Support Associate jobs in Illinois are:

What cities in Illinois are hiring for Patient Support Associate jobs?

Cities in Illinois with the most Patient Support Associate job openings:

Infographic showing various Patient Support Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,930 per year, or $24.5 per hour.

Move Support Associate

Wheaton, IL โ€ข On-site

$20/hr

Part-time

Posted 24 days ago


Job description

Move Support Associate (Part-Time)
Company: Downsizing by Design (Powered by Bluestar Moving Services)
Location: Wheaton, IL (Travel to client homes within approximately 25 miles)
Employment Type: Part-Time | Project-Based
Pay: $20.00 per hour
Start Date: Immediate
Make a Difference in Someone's Next Chapter
Are you looking for meaningful work where you can make a real difference in people's lives?
Downsizing by Design is seeking compassionate, dependable, and hardworking Support Associates to help seniors and families through one of life's biggest transitions. Whether someone is moving into a smaller home, transitioning to senior living, or helping a loved one relocate, our team provides the hands-on support, organization, and care they need during an emotional time.
If you enjoy staying active, working with a team, helping others, and creating positive experiences for people, we'd love to meet you.
About Us
At Downsizing by Design, our mission is to simplify life's transitions with compassion, dignity, and exceptional service.
We specialize in helping seniors and families with:
  • Downsizing and decluttering
  • Packing and unpacking
  • Organizing homes
  • Preparing homes for moving
  • Setting up new homes so they feel comfortable from day one

We understand that every move represents a major life change, and we are committed to treating every client-and every belonging-with care and respect.
Position Overview
As a Support Associate, you'll work alongside our team to help clients prepare for and complete residential moves. Every day is different, but your work will directly impact families by making stressful situations easier and more manageable.
This is an active, hands-on position that combines customer service, teamwork, organization, packing, and light moving.
Projects typically range from 2 to 8 hours, depending on client needs.
What You'll Do
  • Assist clients with sorting belongings into items to keep, donate, sell, gift, recycle, or discard.
  • Carefully pack household goods, including fragile items, artwork, antiques, and valuables.
  • Label and organize boxes for efficient moving and unpacking.
  • Help unpack and organize clients' new homes.
  • Assist with light furniture movement and household setup.
  • Work closely with team members to complete projects safely and efficiently.
  • Provide compassionate, respectful, and professional customer service.
  • Maintain a clean, organized, and safe work environment.
  • Handle clients' personal belongings with the utmost care and confidentiality.
  • Represent Downsizing by Design professionally at all times.

What We're Looking For
We're looking for people who are:
  • Compassionate and patient
  • Dependable and punctual
  • Physically active and enjoy hands-on work
  • Positive and team-oriented
  • Organized and detail-oriented
  • Professional and respectful
  • Comfortable working in clients' homes
  • Flexible with changing project needs

Qualifications
  • Valid driver's license and reliable transportation.
  • Ability to travel throughout DuPage, Kane, Will, West Cook, North Cook, and Northwest Cook counties.
  • Ability to lift up to 40 pounds and remain active throughout the workday.
  • Comfortable bending, standing, climbing stairs, packing, and moving household items.
  • Previous customer service experience preferred.
  • Experience in moving, packing, organizing, retail, hospitality, senior care, home services, or warehouse work is a plus-but not required.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Excellent time management and organizational skills.

What You'll Love About Working With Us
  • Flexible, project-based scheduling.
  • Meaningful work helping seniors and families.
  • Supportive and collaborative team environment.
  • Variety-every project is different.
  • Active work instead of sitting behind a desk.
  • Opportunity to build relationships with appreciative clients.

Schedule
This is a flexible, part-time position.
Projects are scheduled based on client needs and may be assigned with short notice.
Typical shifts range from 2 to 8 hours, with opportunities for additional hours as business needs increase.
Why Join Downsizing by Design?
We believe moving is about more than boxes-it's about helping people through important life transitions with compassion, dignity, and care.
If you're looking for rewarding work where you can make a positive impact every day, we'd love to hear from you.