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Patient Support Associate Jobs in Lake Forest, IL

Compass Group

PATIENT TRANSPORTER

Hoffman Estates, IL · On-site

$16.25/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

Compass Group

PATIENT TRANSPORTER

Elk Grove Village, IL · On-site

$16.85/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

Compass Group USA

PATIENT SERVICES LEAD

Chicago, IL · On-site

$19.50/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Lake Forest, IL

Patient Support Associate information

See Lake Forest, IL salary details

$13

$25

$66

How much do patient support associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for patient support associate in Lake Forest, IL is $25.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $23.56 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are popular job titles related to Patient Support Associate jobs in Lake Forest, IL?

For Patient Support Associate jobs in Lake Forest, IL, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Lake Forest, IL look for?

The top searched job categories for Patient Support Associate jobs in Lake Forest, IL are:

What cities near Lake Forest, IL are hiring for Patient Support Associate jobs?

Cities near Lake Forest, IL with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Lake Forest, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,039 per year, or $25 per hour.

Medical Assistant/Patient Support Associate (MA/PSA) - Medical Group Ortho

NorthShore

Skokie, IL • On-site

$19.89 - $28.84/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Endeavor Health rating

7.0

Company rating: 7.0 out of 10

Based on 401 frontline employees who took The Breakroom Quiz

418th of 895 rated healthcare providers

Job description

Hourly Pay Range:
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Medical Assistant/Patient Support Assistant- Orthopedics
Position Highlights:
  • Position: Medical Assistant/Patient Support Assistant
  • Location: Skokie, IL
  • Full Time/Part Time: Full Time
  • Hours: Rotating hours between 7am - 7pm
  • Required Travel: Travel to other sites based upon department need

What you will do:
  • Answer phones
  • Schedule appointments
  • Collect co-payments
  • Complete patient registration
  • Provide other administrative support to the physician practice
  • Check in and check out patient
  • Verify insurances
  • Greet patients and escort them to exam room
  • Document vital signs, allergies, medications and reason for office visit
  • Provide front office support as needed
  • Perform basic vitals like BP, height and weight
  • Phlebotomy and injections may be required

What you will need:
  • Education: High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required.
  • Certification: CPR certification through the American Heart Association required; Medical Assistant Certification (AMT or AAMA) is preferred, but not required.
  • Experience: One year of work experience required, previous experience working in a medical office (or related field) is preferred. On the job training is provided for those who do not have previous medical assistant training or experience.

Benefits (For full time or part time positions):
  • Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions)
  • Premium pay such as shift, on call, holiday and more based on an employee's job (For eligible positions)
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
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