ZipRecruiter

Log In

1

Patient Support Associate Jobs in Harrisburg, IL

Aspen Dental

Associate Dentist

Marion, IL · On-site

$180K - $215K/yr

... * Back-end support to allow you more time to focus on your patients:finance, IT, marketing ... Working with a patient-centric team that respects your clinical judgment and leadership * Assuming ...

Aspen Dental

Associate Dentist

Marion, IL

$180K - $215K/yr

... support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR ... Working with a patient-centric team that respects your clinical judgment and leadership * Assuming ...

Aspen Dental

Associate Dentist

Marion, IL

$180K - $215K/yr

... support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR ... Working with a patient-centric team that respects your clinical judgment and leadership * Assuming ...

Aspen Dental

Associate Dentist

Marion, IL · On-site

$180K - $215K/yr

... * Back-end support to allow you more time to focus on your patients: finance, IT, marketing ... Working with a patient-centric team that respects your clinical judgment and leadership * Assuming ...

gpac

Associate Veterinarian

Marion, IL · On-site

$20K/mo

Flexible Scheduling - Supporting your work-life balance Your Role As a key member of our team, you will: * Provide exceptional patient care with compassion and professionalism * Conduct comprehensive ...

Walmart

Staff Pharmacist

Harrisburg, IL · On-site

$98K - $172K/yr

... Provides comprehensive patient care to customers by processing and accurately dispensing ... where associates feel seen supported and connected through a culture of belonging creates ...

Walmart

Staff Pharmacist

Marion, IL · On-site

$98K - $172K/yr

... Provides comprehensive patient care to customers by processing and accurately dispensing ... where associates feel seen supported and connected through a culture of belonging creates ...

next page

Showing results 1-20

All JobsPatient Support Associate JobsPatient Support Associate Jobs in Harrisburg, IL

Patient Support Associate information

See Harrisburg, IL salary details

$12

$23

$63

How much do patient support associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for patient support associate in Harrisburg, IL is $23.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $22.50 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What job categories do people searching Patient Support Associate jobs in Harrisburg, IL look for?

The top searched job categories for Patient Support Associate jobs in Harrisburg, IL are:

What cities near Harrisburg, IL are hiring for Patient Support Associate jobs?

Cities near Harrisburg, IL with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Harrisburg, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $49,661 per year, or $23.9 per hour.

Healthcare Customer Support Specialist - Patient Services & Care Coordination

Wlc management firm llc

Harrisburg, IL • On-site

$18 - $35/hr

Full-time

Re-posted 6 days ago

Job description

The Healthcare Customer Support Specialist – Patient Services & Care Coordination is responsible for delivering high-quality support to patients while ensuring seamless coordination of care across providers, departments, and services. This role serves as a primary point of contact for patients, assisting with inquiries, appointment scheduling, care navigation, and follow-up support. The specialist plays a critical role in enhancing patient experience, improving access to care, and ensuring timely communication between patients and healthcare teams.

Key Responsibilities:

  • Serve as the first line of communication for patient inquiries via phone, email, and online platforms
  • Assist patients with appointment scheduling, referrals, and care coordination across departments
  • Provide clear, accurate information regarding services, treatment plans, insurance coverage, and billing questions
  • Collaborate with clinical teams, case managers, and external providers to ensure continuity of care
  • Maintain and update patient records in compliance with HIPAA and organizational policies
  • Identify and escalate complex issues or urgent patient concerns to appropriate teams
  • Support patients with navigating healthcare systems, including pre-authorizations and follow-up care
  • Monitor patient interactions to ensure satisfaction and identify opportunities for service improvement

Qualifications:

  • Associate’s or Bachelor’s degree in Healthcare Administration, Nursing, or a related field preferred
  • 2+ years of experience in healthcare customer service, patient support, or care coordination
  • Strong understanding of medical terminology, insurance processes, and healthcare systems
  • Excellent communication, problem-solving, and interpersonal skills
  • Proficiency with electronic health records (EHR) systems and customer service tools

Core Competencies:

  • Empathy and patient advocacy
  • Attention to detail and organizational skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Strong teamwork and cross-functional collaboration