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Patient Support Associate Jobs in Maryland (NOW HIRING)

Galileo

$22/hr

About the Role The Patient Support Associate is an integral part of our care team, owning patient relationships and quarter backing a collaborative care plan that drives meaningful impact in our ...

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Patient Support Associate information

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$12

$24

$65

How much do patient support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient support associate in Maryland is $24.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.08 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Maryland? The most popular types of Patient Support jobs in Maryland are:
What are popular job titles related to Patient Support Associate jobs in Maryland? For Patient Support Associate jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Maryland look for? The top searched job categories for Patient Support Associate jobs in Maryland are:
What cities in Maryland are hiring for Patient Support Associate jobs? Cities in Maryland with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,010 per year, or $24.5 per hour.

Patient Support Associate

Galileo

On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

About the Role

The Patient Support Associate is an integral part of our care team, owning patient relationships and quarter backing a collaborative care plan that drives meaningful impact in our patients' lives. We're looking for a teammate who is an innate people person, loves helping others, and has a knack for tenacious problem solving.

This is an in office role, supporting our clinic in Starbase, TX. Our clinic is open Monday through Friday from 8am-4pm CST with occasional evenings until 8pm CST.

Here's What You'll Do:

  • Understand and Empower: Engage with patients to comprehend their unique needs and circumstances. Utilize your insight to offer exceptional hospitality and service that truly makes a difference.
  • Connect and Coordinate: Facilitate seamless interactions between patients and our various Galileo services and teams, including clinical and administrative functions. Handle administrative tasks such as processing insurance authorizations and collecting medical records with precision and care.
  • Build Strong Relationships: Cultivate meaningful connections with patients and team members. Pay attention to the little details and continuously brainstorm innovative solutions to enhance our processes and patient experiences.
  • Innovate and Lead: Leverage your analytical and problem-solving skills to identify areas for improvement. Initiate and implement changes that drive operational excellence and patient satisfaction.

About You

You are a creative problem solver and a compassionate provider of support. Your service mindset and deep desire to create meaningful, positive impact, drive you to build trusting relationships. Leveraging both your intrapersonal relationship skills as well as technical clinical skills, you are most fulfilled when you are improving the lives of your patients and bettering your community.

We'd love to hear from you if you have the following or equivalent experience:

  • You Enjoy Helping Others: With a genuine interest in making a positive difference in patients' lives, you find satisfaction in assisting them navigate their health journeys.
  • You're Energetic and Flexible: You thrive in a less structured environment, handling high-volume support with a customer-centric focus rather than strict KPIs.
  • You're a Strong Communicator: Your excellent communication skills ensure effective and high-quality interactions with both patients and team members.

Application Process: Please review the application instructions below. Every application is thoroughly reviewed by a real person, including the response to the application question. We highly encourage you to be thoughtful in your responses. 

Compensation Range: Starting hourly rate is $22 per hour based on experience, location, and market dynamics

Benefits:

  • Medical / Dental / Vision insurance
  • Flexible Spending Account
  • Health Savings Account
  • Company paid STD/LTD, AD&D, and life insurance
  • Up to 12 weeks of paid parental leave
  • 401K with employer match
  • Paid time off

Apply