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Patient Support Associate Jobs in Reston, VA (NOW HIRING)

CareMetx

Field Reimbursement Manager

Bethesda, MD · On-site

Our best-in-class patient support services enhance every step of care, connecting patients ... Ability to resolve associate issues effectively and efficiently. * Ability to proficiently use ...

CareMetx

Manager, Field Reimbursement

Bethesda, MD · On-site

Our best-in-class patient support services enhance every step of care, connecting patients ... Helps associates resolve work-related issues * Assist with the hiring and termination process ...

Inova

Patient Access Associate 1

Falls Church, VA · On-site

Mental Health Support: offering all Inova team members, their spouses/partners, and their children ... Patient Access Associate 1 Job Responsibilities: * Works independently to complete assignments ...

Inova

Patient Access Associate 1

Alexandria, VA · On-site

Mental Health Support: offering all Inova team members, their spouses/partners, and their children ... Patient Access Associate 1 Job Responsibilities: * Works independently to complete assignments ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Reston, VA

Patient Support Associate information

See Reston, VA salary details

$13

$26

$69

How much do patient support associate jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for patient support associate in Reston, VA is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.76 per hour, depending on experience, location, and employer.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are popular job titles related to Patient Support Associate jobs in Reston, VA? For Patient Support Associate jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Reston, VA look for? The top searched job categories for Patient Support Associate jobs in Reston, VA are:
What cities near Reston, VA are hiring for Patient Support Associate jobs? Cities near Reston, VA with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Reston, VA as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $54,679 per year, or $26.3 per hour.
Unit Support Associate/Patient Sitter - ED

Unit Support Associate/Patient Sitter - ED

Children's National Hospital

Washington, DC • On-site

Other

Posted 11 days ago

Job description

This is a full time position working 7:00pm - 7:00am with holiday and every other weekend requirement.
In collaboration with and under the supervision of a Registered Nurse the Unit Support Associate will assist in activities directly related to the care of patients and operation of the unit. This will include but is not limited to providing direct 1:1 observation of patients related to safety or behavioral issues. Support the unit function by assisting in the maintenance of supplies, operations
Qualifications:
Minimum Education High School Diploma or GED (Required) Required Skills/Knowledge Basic computer skills preferred knowledge of child development preferred Required Licenses and Certifications Basic Life Support for Healthcare Provider (BLS) (Required) Functional Accountabilities Maintain Patient Safety

  • Maintain environmental safety through room sweep and checklist
  • Adhere to principles of pediatric safety through use of handrails, seat belts and direct observation.
  • Never leave patient unattended
  • Intervene quickly to calm, redirect, reorient patient, or guide patient to prevent harm to self or others.
  • Remain in patient room unless relieved by nurse or another Unit support associate
  • Accompany patient for any procedures off the unit
Meet/Satisfy Patient Needs
  • Engage patient in distracting, age appropriate goal oriented behavior, provide activities and conversations that are distracting and therapeutic (discuss with bedside RN)
  • Reinforces positive behavior
  • Assist with linen changes and room stocking
  • Assist in activities of daily living, including but not limited to washing, toileting, position changes and assistance with meals
  • Maintain universal precautions
  • Assist with providing breaks as directed by Charge Nurse
Maintain a Clean and Safe Environment
  • Keep room clean and tidy
  • Maintain a calm environment
  • When not responsible for direct patient observation stock unit, nurse servers, carts etc as directed by charge nurse.
  • Monitor common unit areas for cleanliness, stock par levels and supplies
  • Reports safety hazards to staff i.e. broken furniture/broken equipment
  • Assist in a variety of unit support activities as directed by Charge Nurse i.e. room set up, answer call bells, customer service activities.
Effective Communication with Other Staff
  • Reports pertinent patient information and call for assistance if the patient develops destructive behaviors i.e. pulling lines.
  • With RN establishes priorities for individual patient communicates with team members in establishing priority tasks.
  • Maintains regular communication with RN related to assigned duties and patient behavior; preforms activities within prescribed scope, seeks clarification when needed
  • Immediately report escalating behaviors to RN
  • Confers with RN when confronted with unfamiliar patient care issue.
  • Ensure information sharing when handing off to new Safety attendant
Organizational Accountabilities Organizational Accountabilities (Staff) Organizational Commitment/Identification
  • Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
  • Demonstrate collaborative and respectful behavior
  • Partner with all team members to achieve goals
  • Receptive to others' ideas and opinions
Performance Improvement/Problem-solving
  • Contribute to a positive work environment
  • Demonstrate flexibility and willingness to change
  • Identify opportunities to improve clinical and administrative processes
  • Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
  • Use resources efficiently
  • Search for less costly ways of doing things
Safety
  • Speak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and co-workers
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

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