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Patient Support Assistant Jobs in Reston, VA (NOW HIRING)

MRINetwork Jobs

Medical Support Assistant

Washington, DC · On-site

$45K - $58K/yr

Medical Support Assistants (MSAs) Federal contract opportunity URGENTLY seeking experienced Medical ... This role supports patient care operations by coordinating appointments, managing patient ...

MRINetwork Jobs

Medical Support Assistant

Washington, DC · On-site

$45K - $58K/yr

Medical Support Assistants (MSAs) Federal contract opportunity URGENTLY seeking experienced Medical ... This role supports patient care operations by coordinating appointments, managing patient ...

MRINetwork Jobs

Medical Support Assistant

Washington, DC · On-site

$45K - $58K/yr

Medical Support Assistants (MSAs) Federal contract opportunity URGENTLY seeking experienced Medical ... This role supports patient care operations by coordinating appointments, managing patient ...

Goldbelt, Inc.

Program Manager (PSSD MSA)

Bethesda, MD · On-site

The Program Manager (PSSD MSA) is responsible for overseeing the daily operations, staffing, and administrative management of Medical Support Assistant (MSA) services supporting the Patient Support ...

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Patient Support Assistant information

See Reston, VA salary details

$32.3K

$36.8K

$40.6K

How much do patient support assistant jobs pay per year?

As of Aug 6, 2026, the average yearly pay for patient support assistant in Reston, VA is $36,758.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $38,000.00 per year, depending on experience, location, and employer.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What are the most commonly searched types of Patient Support jobs in Reston, VA? The most popular types of Patient Support jobs in Reston, VA are:
What are popular job titles related to Patient Support Assistant jobs in Reston, VA? For Patient Support Assistant jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Patient Support Assistant jobs in Reston, VA look for? The top searched job categories for Patient Support Assistant jobs in Reston, VA are:
What cities near Reston, VA are hiring for Patient Support Assistant jobs? Cities near Reston, VA with the most Patient Support Assistant job openings:
Patient Support Assistant jobs near you
Infographic showing various Patient Support Assistant job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,758 per year, or $17.7 per hour.

Patient Support Specialist

Capital Health and Management Partners

Gainesville, VA • On-site

$16.75 - $20.75/hr

Full-time

Re-posted 20 days ago

Job description

Description:


Job Title: Patient Support Specialist

Employer: Capital Health And Management Partners LLC

Reports To: Office Managers

Location: Gainesville, VA

Position Summary:
The Front Desk Coordinator serves as the first point of contact for patients and plays a critical role in ensuring an exceptional patient experience. This position is responsible for managing the front desk operations, from greeting patients and handling appointments to supporting patient satisfaction and resolving concerns. The ideal candidate will be organized, compassionate, and efficient, capable of managing multiple tasks in a fast-paced environment while ensuring the highest level of patient care and service.

Key Responsibilities:

  • Patient Reception and Interaction:
    • Greet and check in patients, ensuring a welcoming and professional environment.
    • Collect and verify patient information, including insurance details and medical history.
    • Answer phone calls, respond to inquiries, and assist patients with questions about their appointments, treatment plans, or billing.
  • Appointment Scheduling and Coordination:
    • Manage and coordinate the clinic’s appointment calendar, scheduling consultations, surgeries, and follow-up appointments.
    • Ensure efficient patient flow by optimizing scheduling and confirming appointments.
    • Coordinate with the clinical team to communicate any changes or updates related to patient appointments.
  • Billing and Payments:
    • Collect payments, process insurance claims, and provide patients with financial documentation.
    • Assist with explaining payment plans, verifying insurance benefits, and managing co-pays and pre-authorizations.
    • Maintain accurate financial records for all transactions.
  • Patient Experience and Support:
    • Ensure patient comfort and monitor the clinic environment for safety, cleanliness, and accessibility.
    • Implement patient satisfaction standards and address concerns promptly.
    • Document patient interactions, including feedback, compliments, complaints, and resolutions.
  • Record Keeping and Data Management:
    • Maintain and update patient files and records, ensuring accuracy and confidentiality.
    • Manage the flow of paperwork, including treatment consent forms and referrals, to ensure timely submission.
  • Communication and Coordination:
    • Work closely with the clinical team and Office Manager to ensure smooth coordination of front desk and clinical operations.
    • Relay important messages between patients and clinical staff regarding appointments, rescheduling, or updates.
    • Support additional administrative tasks as needed, such as handling mail, scanning, and distributing documents.

Qualifications:

  • High school diploma or equivalent required; some college or certification in a related field preferred.
  • Previous experience in a dental, medical, or oral surgery front desk role preferred.
  • Excellent communication, interpersonal, and customer service skills.
  • Proficiency with scheduling and billing software, medical/dental practice management systems, and Microsoft Office.
  • Ability to manage multiple tasks in a fast-paced environment with professionalism and attention to detail.

Competencies:

  • Adaptability in fast-paced environments.
  • Strong problem-solving and decision-making abilities.
  • Focus on delivering patient-centered care and enhancing the overall patient experience.

Work Environment:
This is a full-time position based in a clinical setting. The position involves sitting for long periods, interacting with patients in person and over the phone, and managing occasional stressful situations.

Requirements
  • Must be willing to travel to other offices as needed.
Requirements: