ZipRecruiter

Log In

1

Patient Support Assistant Jobs in Reston, VA (NOW HIRING)

Goldbelt, Inc.

Program Manager (PSSD MSA)

Bethesda, MD · On-site

The Program Manager (PSSD MSA) is responsible for overseeing the daily operations, staffing, and administrative management of Medical Support Assistant (MSA) services supporting the Patient Support ...

TEKsystems

Patient Service Coordinator

Ashburn, VA

$19/hr

Patient Support -- Provide general customer service, assist patients with needs, and maintain a welcoming environment. * Phone & Communication -- Answer incoming calls, assist patients with questions ...

Zuri Dental

Dental Assistant

Rockville, MD · On-site

$20 - $25/hr

Provide exceptional patient care and support * Assist chairside during dental procedures * Sterilize and prepare instruments efficiently * Handle dental X-rays and related procedures * Maintain ...

TEKsystems

Administrative Assistant

Vienna, VA

$19/hr

Patient Support -- Provide general customer service, assist patients with needs, and maintain a welcoming environment. * Phone & Communication -- Answer incoming calls, assist patients with questions ...

Capital Area Pediatrics

Patient Care Assistant

Oakton, VA · On-site

$16.50 - $22.50/hr

Patient Care Assistant (PCA) At Capital Area Pediatrics, we are dedicated to delivering an ... Support daily practice operations through administrative projects and other duties as assigned.

previous pagenext page

Showing results 21-40

All JobsPatient Support JobsPatient Support Assistant JobsPatient Support Assistant Jobs in Reston, VA

Patient Support Assistant information

See Reston, VA salary details

$32.3K

$36.8K

$40.6K

How much do patient support assistant jobs pay per year?

As of Aug 7, 2026, the average yearly pay for patient support assistant in Reston, VA is $36,758.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $38,000.00 per year, depending on experience, location, and employer.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What are the most commonly searched types of Patient Support jobs in Reston, VA? The most popular types of Patient Support jobs in Reston, VA are:
What are popular job titles related to Patient Support Assistant jobs in Reston, VA? For Patient Support Assistant jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Patient Support Assistant jobs in Reston, VA look for? The top searched job categories for Patient Support Assistant jobs in Reston, VA are:
What cities near Reston, VA are hiring for Patient Support Assistant jobs? Cities near Reston, VA with the most Patient Support Assistant job openings:
Patient Support Assistant jobs near you
Infographic showing various Patient Support Assistant job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,758 per year, or $17.7 per hour.

Program Manager (PSSD MSA)

Goldbelt Glacier Health Services

Bethesda, MD • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Overview
Please note that this position is contingent upon the successful award of a contract currently under bid.
Goldbelt Glacier is accelerating healthcare delivery and providing superior force health readiness across the military, federal, and civilian landscapes. Goldbelt Glacier is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas.
Summary:
The Program Manager (PSSD MSA) is responsible for overseeing the daily operations, staffing, and administrative management of Medical Support Assistant (MSA) services supporting the Patient Support Services Department (PSSD) at the NIH Clinical Center. This position serves as the primary liaison between the Contractor and Government representatives to ensure continuous staffing coverage, contract compliance, high-quality customer service, and effective support of inpatient, outpatient, admissions, and patient support service areas. The Program Manager oversees recruitment, onboarding, scheduling, employee performance, and operational support in a fast-paced healthcare environment focused on patient care and clinical research.
Responsibilities
Essential Job Functions:
  • Manage day-to-day operations of the PSSD MSA contract and ensure compliance with all contract requirements, policies, and service standards.
  • Serve as the primary point of contact for the Government COR, supervisors, and stakeholders regarding staffing, operational issues, employee performance, and contract deliverables.
  • Oversee recruitment, pre-screening, onboarding, scheduling, and retention of qualified Medical Support Assistants.
  • Ensure continuous staffing coverage for all assigned shifts, including evenings, weekends, holidays, overtime, and emergency replacement coverage.
  • Coordinate employee leave requests and ensure trained replacement staff are available and approved prior to coverage assignments.
  • Supervise onsite contract staff and ensure duties are completed accurately, timely, and professionally.
  • Monitor employee performance, provide coaching and evaluations, coordinate refresher training, and implement corrective actions as needed.
  • Ensure personnel maintain high standards of customer service, professionalism, compassion, and patient confidentiality.
  • Oversee administrative support activities including scheduling, admissions, patient registration, reception services, patient travel support, reporting, and clinical support functions.
  • Ensure accurate timekeeping, staffing reports, invoice support documentation, and submission of required contract deliverables.
  • Attend meetings with Government supervisors, CORs, and stakeholders regarding operational updates, staffing needs, and performance management.
  • Ensure compliance with NIH policies, safety requirements, security procedures, HIPAA/privacy standards, and mandatory training requirements.

Qualifications
Necessary Skills and Knowledge:
  • Strong customer service and interpersonal communication skills.
  • Ability to manage staffing operations in a fast-paced healthcare environment.
  • Knowledge of office operations, scheduling systems, and healthcare administrative workflows.
  • Ability to maintain confidentiality and professionalism in patient care settings.
  • Strong organizational skills with attention to detail and accuracy.
  • Ability to prioritize multiple assignments and respond effectively to changing operational needs.

Minimum Qualifications:
  • Minimum of five (5) years of experience managing healthcare administrative operations, medical support services, or healthcare staffing contracts.
  • Minimum of three (3) years of supervisory or program management experience.

Preferred Qualifications:
  • Bachelor's degree in Healthcare Administration, Business Administration, Public Administration, or related field preferred.

Pay and Benefits
The salary range for this position is $125,0000 to $135,000 annually.
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

Apply