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Rma Jobs in Reston, VA (NOW HIRING)

Shuttle Bus Operator

Rockville, MD · On-site

$22 - $24/hr

About RMA Worldwide Chauffeured Transportation RMA Worldwide Chauffeured Transportation is the leading provider of premium ground transportation services operating in major markets throughout the ...

RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas, Virginia, and ...

Daytime Detailer

Rockville, MD · On-site

$14.50 - $18.75/hr

RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas, Virginia, and ...

RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas, Virginia, and ...

RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas, Virginia, and ...

Full Time Chauffeur

Rockville, MD · On-site

$17.15/hr

RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas, Virginia, and ...

Overnight Detailer with CDL

Rockville, MD · On-site

$14.50 - $18.75/hr

RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas, Virginia, and ...

Motor Coach Operator

Rockville, MD · On-site

$21.75 - $28.75/hr

Working at RMA isn't just about providing transportation; it's about embodying our core values and ensuring exceptional service in every city, every time. VISION STATEMENT: At RMA Worldwide ...

Shuttle Operator

Rockville, MD · On-site

$20 - $22/hr

RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas, Virginia, and ...

Motorcoach Operator

Rockville, MD · On-site

$103K - $124K/yr

RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas, Virginia, and ...

Mobile Mechanic

Rockville, MD · On-site

$40/hr

RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas, Virginia, and ...

BP Mechanic

Rockville, MD · On-site

$24.75 - $31.50/hr

About RMA Worldwide Chauffeured Transportation RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland, Massachusetts, New Jersey, New ...

Diesel Mechanic

Rockville, MD · On-site

$40/hr

RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas, Virginia, and ...

Lead Technican

Landover, MD · On-site

$44K - $57K/yr

About RMA Worldwide Chauffeured Transportation RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland, Massachusetts, New Jersey, New ...

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Rma information

See Reston, VA salary details

$13

$32

$59

How much do rma jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for rma in Reston, VA is $32.82, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $39.52 per hour, depending on experience, location, and employer.

What is the difference between Rma vs Repair Technician?

AspectRmaRepair Technician
Required CredentialsCertifications in electronics or appliance repair, technical trainingTechnical certifications or vocational training, hands-on experience
Work EnvironmentWarehouse, repair centers, customer service settingsOn-site repair shops, customer locations, manufacturing facilities
Employer & Industry UsageElectronics, appliance, and electronics manufacturing companiesElectronics, appliance repair services, manufacturing
Common Search & ComparisonYesYes

In summary, Rma specialists focus on processing return merchandise authorizations, managing warranty claims, and coordinating repairs, often working in warehouse or customer service environments. Repair Technicians perform hands-on repairs of devices or appliances, requiring technical skills and certifications. While both roles are integral to the repair industry, Rma roles emphasize administrative and logistical tasks, whereas Repair Technicians focus on physical repairs.

What is an RMA career?

An RMA career involves managing the return, repair, and replacement of products, often in electronics, manufacturing, or retail industries. It requires knowledge of company policies, customer service skills, and familiarity with inventory and repair processes. RMAs are essential for quality control and customer satisfaction in product lifecycle management.

What are some common challenges faced by RMA (Return Merchandise Authorization) specialists, and how can they be addressed?

RMA specialists often encounter challenges such as managing high volumes of returns, ensuring timely communication between customers and internal departments, and accurately tracking returned products. To address these, strong organizational skills and attention to detail are essential, as is proficiency with inventory management systems. Regular collaboration with customer service, warehouse, and quality assurance teams helps streamline processes and maintain customer satisfaction.

Is RMA a good career path?

An RMA (Return Merchandise Authorization) role involves processing product returns and repairs, often requiring technical knowledge and customer service skills. It can be a stable entry-level position in logistics or technical support, with opportunities for advancement into technical or management roles depending on experience and certifications. The career path depends on the industry and individual skill development.

What is an RMA?

RMA stands for Return Merchandise Authorization. RMA jobs typically involve managing the process of returning defective or unwanted products from customers to a company. People in RMA roles handle requests for returns, verify warranty status, issue return authorizations, inspect returned items, and coordinate repairs, replacements, or refunds. The goal is to ensure a smooth and efficient returns process while maintaining customer satisfaction and accurate inventory records.

What are the key skills and qualifications needed to thrive as a Registered Medical Assistant?

To thrive as a Registered Medical Assistant, you need a solid understanding of clinical procedures, medical terminology, and patient care, often supported by completion of an accredited medical assisting program and RMA certification. Familiarity with electronic health records (EHRs), basic laboratory equipment, and practice management software is commonly required. Strong communication, organizational skills, and empathy help RMAs effectively support patients and healthcare teams. These skills and qualifications are essential to ensure safe, efficient patient care and smooth clinic operations.
What are popular job titles related to Rma jobs in Reston, VA? For Rma jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Rma jobs in Reston, VA look for? The top searched job categories for Rma jobs in Reston, VA are:
What cities near Reston, VA are hiring for Rma jobs? Cities near Reston, VA with the most Rma job openings:
Infographic showing various Rma job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $68,272 per year, or $32.8 per hour.

Other

Posted 8 days ago


Job description

PURPOSE OF POSITION:

The purpose of the RMA Coordinator I role is to manage the processing of returned materials from Field Service locations and ensure proper documentation, tracking, and disposition of returned parts in accordance with company procedures.
This position ensures that returned materials are received with the appropriate documentation, including required tagging and return records. The RMA Coordinator I works closely with Field Service personnel to obtain missing documentation when required and ensures non-conforming material documentation is prepared and distributed in accordance with the IEM Quality Management System.
The role supports coordination of RMA activities through receipt, inspection, testing, and final disposition of materials. The RMA Coordinator I also assists the Order Fulfillment team when required, providing operational support during periods of increased workload.

SUPERVISORY RESPONSIBILITIES:

This position does not have direct supervisory responsibilities.

ESSENTIAL FUNCTIONS:

  • Process parts returns from Field Service locations while ensuring required documentation is present and complete.
  • Coordinate with Field Service personnel to verify returned parts using schematics, drawings, and applicable Bills of Material (BOMs) when necessary.
  • Track incoming RMA transactions to maintain accountability and traceability of returned materials.
  • Ensure RMA processing timelines align with Product Services operational goals and service standards.
  • Communicate with the RMA Manager and Quality teams to ensure RMA transactions comply with IEM procedures and ISO 9001 requirements.
  • Track warranty credits and coordinate with Accounting to ensure credits are applied to the correct project
  • Coordinate with Field Service personnel and transportation providers to arrange return of materials from remote project locations.
  • Coordinate with Warehouse personnel and testing staff to manage the movement of returned materials through the facility.
  • Perform other duties as assigned by management.

COMPETENCIES:

  • RMA Processing & Material Tracking: Manages returned material transactions to ensure proper documentation, traceability, and processing through final disposition.
  • Inventory & Documentation Accuracy: Maintains accurate records and ensures required documentation accompanies returned materials.
  • Cross-Functional Coordination: Collaborates with Field Service, Quality, Warehouse, Accounting, and transportation providers to process RMA transactions.
  • Attention to Detail: Ensures returned materials are correctly documented and processed according to company procedures.
  • Problem Solving: Works with internal teams to resolve documentation issues, incorrect returns, or missing information.
  • Organization & Time Management: Manages multiple RMA transactions while maintaining processing timelines and accountability.
  • Communication: Maintains clear communication with internal teams regarding the status and disposition of returned materials.

EDUCATION AND EXPERIENCE:

  • High School Diploma or equivalent.
  • Minimum of 1 year of experience in RMA processing, inventory management, or materials coordination, preferably within a field service or manufacturing environment.
  • Experience using ERP or inventory management systems to process and track material transactions.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Access, and PowerPoint.

PHYSICAL/MENTAL/ENVIRONMENTAL:
Physical Demands:
Activities: Sitting - 60% Walking/Standing - 40%
Lifting: Must be able to lift up to 50lbs.
Vision: Long periods of close work on a computer screen.
Travel: Travel (up to 10%) to IEM regional offices, warehouse locations, or
vendor sites.
Mental Demands: Interpret, analyze, research, and manage multiple tasks simultaneously while maintaining attention to detail.
Environment: Climate-controlled office space and warehouse environments; exposure to non-climate-controlled areas may occur during inventory activities.