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Patient Support Associate Jobs in Reston, VA (NOW HIRING)

Inova

Patient Access Associates 2

Arlington, VA · On-site

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence ... Mental Health Support : offering all Inova team members, their spouses/partners, and their children ...

Inova

Patient Access Associates 2

Annandale, VA

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence ... Mental Health Support : offering all Inova team members, their spouses/partners, and their children ...

Compass Group USA

PATIENT TRANSPORTER

Falls Church, VA · On-site

$17/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

PATIENT TRANSPORTER

Falls Church, VA · On-site

$17/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group USA

PATIENT TRANSPORTER

Fairfax, VA · On-site

$17/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

PATIENT TRANSPORTER

Leesburg, VA · On-site

$17/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group USA

PATIENT TRANSPORTER

Woodbridge, VA · On-site

$16.18/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

PATIENT TRANSPORTER

Woodbridge, VA · On-site

$16.18/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

PATIENT TRANSPORTER

Leesburg, VA · On-site

$17/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

PATIENT TRANSPORTER

Fairfax, VA · On-site

$17/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Reston, VA

Patient Support Associate information

See Reston, VA salary details

$13

$26

$69

How much do patient support associate jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for patient support associate in Reston, VA is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.76 per hour, depending on experience, location, and employer.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are popular job titles related to Patient Support Associate jobs in Reston, VA? For Patient Support Associate jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Reston, VA look for? The top searched job categories for Patient Support Associate jobs in Reston, VA are:
What cities near Reston, VA are hiring for Patient Support Associate jobs? Cities near Reston, VA with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Reston, VA as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $54,679 per year, or $26.3 per hour.
Patient Recruitment - Administrative Support

Patient Recruitment - Administrative Support

CBH Health

Gaithersburg, MD • On-site

$21 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Job description

CenExel is a leading nationwide clinical research site and patient network serving the life sciences industry. Leading in CNS and early phase studies, our 18 science-led Centers of Excellence deliver the right patients, at the right time, in the right place. Recently acquired by BayPine Capital Partners, our research sites provide unparalleled medical and scientific support in the design and execution of clinical trials. Our world-class PIs, advanced patient engagement strategies, premium data analytics, and integrated operations optimize every step of the clinical trial process.
Along with an exceptional work environment that promotes teamwork, positive leadership, and optimal work-life balance, CenExel Clinical Research also provides highly competitive compensation and a generous benefits package to full time employees after 30 days of employment including Health Insurance, Dental, Vision, LTD, STD, Life Ins, and 401k.
Compensation: $21-$24 /hr depending on education, experience and skillset
Job Summary:
The Patient Recruitment - Administrative Support role provides high-level administrative and operational support to patient recruitment activities across the organization. This position partners closely with the Chief Operating Officer (COO) and cross-functional teams to ensure effective coordination, accurate tracking, and timely execution of recruitment initiatives.
This role requires strong organizational skills, attention to detail, discretion, and the ability to manage competing priorities in a fast-paced clinical research environment. Under moderate supervision, the incumbent supports patient recruitment efforts through direct participant outreach, administrative coordination, and reporting activities to drive study enrollment success.
Essential Responsibilities and Duties:
  • Maintains professional and courteous relationships with potential study participants.
  • Conducts initial telephone screenings to assess eligibility for clinical trials.
  • Manages a high volume of inbound and outbound calls in a timely and efficient manner.
  • Schedules screening appointments using Clinical Conductor.
  • Conducts reminder calls and follow-ups to support participant engagement and attendance.
  • Partners closely with the COO to support patient recruitment operations, strategic initiatives, and reporting needs,
  • Coordinates and schedules internal and external meetings, including preparation of agendas, materials, and follow-up action items.
  • Provides timely and accurate updates on patient status, study enrollment progress, and randomization metrics to leadership and cross-functional teams.
  • Supports administrative and operational projects, ensuring completion within established timelines.
  • Maintains organized, accurate, and audit-ready documentation, ensuring proper storage, compliance, and accessibility.
  • Maintains confidentiality of patient and organizational information at all times.
  • Supports and ensures strictest adherence to best practices, FDA Code of Federal Regulations, ICH (International Conference on Harmonization), GCP (Good Clinical Practices), CenExel standard operating procedures, site working Practices, protocol, and company guidelines and policies.
  • Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.

Education/Experience/Skills:
  • High school diploma or equivalent required; associate or bachelor's degree preferred.
  • 1-3 years of administrative, call center, healthcare, or clinical research experience preferred.
  • Strong organizational and time management skills with the ability to prioritize effectively.
  • High level of attention to detail and accuracy.
  • Ability to handle sensitive information with discretion and professionalism.
  • Proficiency in Microsoft Office Suite; experience with Clinical Conductor or similar CTMS preferred.
  • Ability to work both independently and collaboratively in a team environment.
  • Comfortable working in a fast-paced, high-volume setting.
  • Must be able to effectively communicate verbally and in writing.

Working Conditions
  1. Indoor, Office environment.
  2. Essential physical requirements include sitting, typing, standing, and walking.
  3. Lightly active position, occasional lifting of up to 20 pounds.
  4. Reporting to work, as scheduled, is essential.
  5. On-site work arrangement.

CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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