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Patient Support Associate Jobs in Reston, VA (NOW HIRING)

Compass Group USA

PATIENT TRANSPORTER

Falls Church, VA · On-site

$17/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group USA

PATIENT TRANSPORTER

Fairfax, VA · On-site

$17/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

PATIENT TRANSPORTER

Manassas, VA · On-site

$15/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group USA

PATIENT TRANSPORTER

Woodbridge, VA · On-site

$16.18/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

PATIENT TRANSPORTER

Leesburg, VA · On-site

$17.50/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

PATIENT TRANSPORTER

Fairfax, VA · On-site

$17/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Reston, VA

Patient Support Associate information

See Reston, VA salary details

$13

$26

$69

How much do patient support associate jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for patient support associate in Reston, VA is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.76 per hour, depending on experience, location, and employer.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are popular job titles related to Patient Support Associate jobs in Reston, VA? For Patient Support Associate jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Reston, VA look for? The top searched job categories for Patient Support Associate jobs in Reston, VA are:
What cities near Reston, VA are hiring for Patient Support Associate jobs? Cities near Reston, VA with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Reston, VA as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,679 per year, or $26.3 per hour.

Full-time Patient Care Associate - Front Desk Patient Rep.

Visionary Ophthalmology

Washington, DC • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Job Overview: We are seeking a full-time Patient Care Associate (PCA) for our Washington, D.C. office, with the ability to travel to satellite locations as needed. The PCA is a professional with an exceptional service attitude who is the first point of contact for all patients entering the office. The PCA performs various support tasks to assist in each patient's care. The PCA assists patients with completing their registration and guiding them to their designated waiting areas. In addition, the PCA is responsible for educating the patient about their medical insurance benefits versus their vision plan benefits. Lastly, the PCA will focus on whether the patient is satisfied and has received an exceptional experience at Visionary Eye Doctors. Training will take place in the Rockville office.

Responsibilities

To perform the job successfully, an individual should demonstrate the following competencies:

  • Greeting: Professionally greet guests upon arrival, directing them to the appropriate waiting area.
  • Appointment scheduling: Managing doctors' schedules and scheduling patients based on doctors' orders.
  • Provide information: Offer information about services and patient account items.
  • Resolve issues: Address patient complaints and problems and escalate unresolved issues. De-escalate situations involving dissatisfied patients, offering patient assistance and support.
  • Maintain records: Review patient accounts, update patient demographics, and maintain patient records confidentiality.
  • Collaborate with others: Work with other departments to identify and improve customer service.
  • Communication: Relay appropriate information to/from patients to doctors or management.
  • Reception area upkeep: Ensuring the reception area is clean, organized, and presentable.
  • Customer service: Address patient inquiries and provide information about the company.

Qualifications and Skills

  • Strong customer service skills
  • Strong verbal and written communication skills
  • Professional interpersonal skills
  • Attention to detail
  • Ability to multitask and manage time well
  • Great active listening skills and phone etiquette
  • One to two years of experience in a medical office or ophthalmology setting preffered
  • Bilingual (Spanish required)

Benefits

  • Health insurance
  • Dental Insurance
  • Life Insurance
  • Accidental Death & Dismemberment Insurance
  • 401(K)
  • PTO and holidays off
  • Career growth and development

Requirements

  • Attendance – arrives at work on time and has minimal absences.
  • Availability to work Monday – Friday and weekends.

Physical Demands

The employee must be able to:

  • Walk, stand, and sit for prolonged periods of time.
  • Occasionally be able to lift and/or move up to 25 pounds.
  • Occasionally, be able to push up to an excess of 50 pounds.
  • Occasionally, be able to bend, stoop, kneel, and climb.