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Patient Support Assistant Jobs in Rochester, NY (NOW HIRING)

UK St Claire

Patient Registration Assistant

Pavilion, NY · On-site

$17 - $23.25/hr

Schedules appointments and completes accurate patient registration. Coordinates admission ... Supports office operations through clerical and administrative duties, ensuring compliance with ...

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All JobsPatient Support JobsPatient Support Assistant JobsPatient Support Assistant Jobs in Rochester, NY

Patient Support Assistant information

See Rochester, NY salary details

$30.6K

$34.9K

$38.5K

How much do patient support assistant jobs pay per year?

As of Sep 4, 2026, the average yearly pay for patient support assistant in Rochester, NY is $34,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $36,000.00 per year, depending on experience, location, and employer.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What are the most commonly searched types of Patient Support jobs in Rochester, NY?

The most popular types of Patient Support jobs in Rochester, NY are:

What are popular job titles related to Patient Support Assistant jobs in Rochester, NY?

For Patient Support Assistant jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Patient Support Assistant jobs in Rochester, NY look for?

The top searched job categories for Patient Support Assistant jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Patient Support Assistant jobs?

Cities near Rochester, NY with the most Patient Support Assistant job openings:

Patient Support Assistant jobs near you
Infographic showing various Patient Support Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,861 per year, or $16.8 per hour.

SEIU Unit Support Asst, SMH

University of Rochester

Rochester, NY • On-site

$18.75 - $25.44/hr

Part-time

Re-posted 22 days ago

University Of Rochester rating

8.3

Company rating: 8.3 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

128th of 629 rated colleges and universities

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

220 Hutchison Rd, Rochester, New York, United States of America, 14620

Opening:

Worker Subtype:

Regular

Time Type:

Part time

Scheduled Weekly Hours:

15

Department:

500081 Environmental Services SMH

Work Shift:

Range:

UR SEIU 024 H

Compensation Range:

$18.75 - $25.44

The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement.

Responsibilities:

Performs all general housekeeping, trash removal, food service, stocking of unit supplies, stocking of linen, securing equipment as needed, and transporting of patients as directed by the Nursing Staff.SUPERVISION AND DIRECTION EXERCISED: None.MACHINES AND EQUIPMENT USED:Wet mop, floor polishing and buffing machines and equipment, upright and back-pack vacuum cleaning equipment, dry mop, dusters, sponges, pails, utility push and tray return carts, wheelchairs and other transport equipment, step ladder, microwave oven, coffee maker, ice machine, and other similar equipment.TYPICAL DUTIES:1. Cleans patient rooms daily; empties trash on unit; empties linen hampers on unit, and inserts new bags.2. Cleans nursing station halls, medication rooms, breakroom, and utility rooms daily (cleaning to include wiping of all counters/surfaces and equipment).3. Communicates to Housekeeping department patient rooms requiring late discharge room cleaning, and discusses any special conditions with the Housekeeping Shift Supervisor.4. Observes patient unit floors for accidental spillage, and attends to the spillage in a timely fashion.5. Arranges for repair of any equipment identified as broken during routine cleaning duties, such as bed rails, overbed tables, chairs, I.V. poles, etc.6. Serves patient meals and nourishments based on the current patient care order and updates dietary sheet frequently; assists patients as needed in opening of containers, condiment packages, etc; removes dietary trays from patient rooms and facilitates return of unit cart to designated dietary area; and provides ice/water to patients as needed (but at least daily).7. Provides for the safety of patients through communication with Nursing Staff as to which patients require hot beverages to be removed from tray, which patients require draping prior to eating, and which patients require feeding.8. Distributes and collects patient menus, and assists patients as needed in making dietary selections.9. Communicates with personnel in the daily/weekly stocking of unit supplies according to established par levels; stocks linen and ensures that adequate supplies are readily available.10.Empties linen hampers and inserts new linen hamper covers.11.Obtains and sets up equipment as needed and directed by Nursing Staff; may transport patients to discharge or tests, as needed; and moves equipment from unit to unit as needed.QUALIFICATIONS:High School education with the ability to read, write and understand oral and written instructions and perform basic mathematical calculations; or an equivalent combination of education and experience. Ability to successfully complete a 6 week orientation/training program.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status,or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

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