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Patient Services Representative Jobs in Spring, TX

US Fertility

Patient Service Representative

Houston, TX · On-site

$16.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, the Patient Services Representative will: * Greet patients and manage front office * Check patients in for appointments and sanitize rooms * Answer patient phone calls and route ...

CLS Health PLLC

Patient Service Representative I - Floater

Houston, TX · On-site

$16.25 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a professional and courteous Patient Service Representative I to join our team. As the first point of contact for our patients, you will be responsible for providing excellent ...

CLS Health

Patient Service Representative I - Floater

Houston, TX · On-site

$16.25 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a professional and courteous Patient Service Representative I to join our team. As the first point of contact for our patients, you will be responsible for providing excellent ...

CLS Health

Patient Service Representative I - Floater

Houston, TX · On-site

$16.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a professional and courteous Patient Service Representative I to join our team. As the first point of contact for our patients, you will be responsible for providing excellent ...

CLS Health PLLC

Patient Service Representative I -Galleria

Houston, TX · On-site

$16.25 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a professional and courteous Patient Service Representative I to join our team. As the first point of contact for our patients, you will be responsible for providing excellent ...

CLS Health

Patient Service Representative I -Galleria

Houston, TX · On-site

$16.25 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a professional and courteous Patient Service Representative I to join our team. As the first point of contact for our patients, you will be responsible for providing excellent ...

CLS Health PLLC

Patient Service Representative I -Galleria

Houston, TX · On-site

$16.25 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a professional and courteous Patient Service Representative I to join our team. As the first point of contact for our patients, you will be responsible for providing excellent ...

CLS Health

Patient Service Representative I -Galleria

Houston, TX · On-site

$16.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a professional and courteous Patient Service Representative I to join our team. As the first point of contact for our patients, you will be responsible for providing excellent ...

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All JobsPatient Services Representative JobsPatient Services Representative Jobs in Spring, TX

Patient Services Representative information

See Spring, TX salary details

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How much do patient services representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient services representative in Spring, TX is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.04 per hour, depending on experience, location, and employer.

What is a patient services representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

What is a patient services representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.

What are some common challenges faced by patient services representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

How do you become a patient services representative?

To become a patient services representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer prior experience in customer service or healthcare settings, and training is often provided on the job. Certification is not usually required but can enhance job prospects.
More about Patient Services Representative jobs

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For Patient Services Representative jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Patient Services Representative jobs in Spring, TX look for?

The top searched job categories for Patient Services Representative jobs in Spring, TX are:

What cities near Spring, TX are hiring for Patient Services Representative jobs?

Cities near Spring, TX with the most Patient Services Representative job openings:

Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $36,550 per year, or $17.6 per hour.

Patient Service Representative

US Fertility

Houston, TX • On-site

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Build What Matters Most-Families, Futures, and Your Career
Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation's leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.
Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.
Through our national network of premier fertility centers-including Shady Grove Fertility-we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward-and we're just getting started.
Opportunity Overview
We have an immediate opening for a Patient Service Representative to join our team at Shady Grove Fertility in Houston, Texas at Texas Medical Center.
  • Schedule: Monday through Friday, from 7:15 AM to 3:45 PM; weekend and holiday rotations in Clear Lake, Texas office

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
How You'll Contribute
At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers-and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you'll be surrounded by a team committed to shared success.
In this role, the Patient Services Representative will:
  • Greet patients and manage front office
  • Check patients in for appointments and sanitize rooms
  • Answer patient phone calls and route appropriate team
  • Register new patients into laboratory EMR
  • Schedule patient appointments
  • Send and verify consents
  • Take payments and work closely with Ovation Billing team
  • Process and fax completed lab reports results to referring physicians
  • Data entry into EMR
  • Act as liaison between lab staff and medical team
  • Work with patients looking to transfer cryopreserved specimens and their originating clinics to collect necessary records and organize shipments
  • Assist lab staff in administrative projects
  • Perform all other duties as assigned

What You'll Bring
We're looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience-individuals who thrive in environments where excellence, empathy, and accountability matter.
Qualifications and Skills Include:
  • High school diploma or equivalent is required
  • 2+ years previous experience in an administrative role; medical office experience preferred
  • Knowledge of medical software, terminology and procedures preferred
  • Knowledge of HIPAA Regulations preferred
  • Excellent interpersonal communication skills, and the ability to build and facilitate good working relationships with staff at all levels of organization
  • Demonstrated ability with exercising sound judgment and discretion when handling sensitive and confidential information
  • Excellent organizational skills
  • Ability to work independently, under pressure and within deadlines
  • Exceptional written and verbal communication skills and attention to detail
  • Ability to work as part of a team
  • Good research skills
  • Tech savvy
  • Flexibility and willingness to learn at all times
  • Excellent multi-tasking abilities
  • Ability to use billing systems

More important than any single credential, however, is the right person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement-for themselves, their colleagues, and the patients we serve.
What We OfferUS Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members-professionally and personally-across all employment types.
Full-Time Employees (30+ hours/week)
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Tuition assistance and professional development support
  • Performance-based bonus opportunities
  • Generous paid time off, paid holidays, and paid parental leave
  • Life and disability benefits
  • Fertility Discount Program
  • Employee wellness and recognition programs

Part-Time Employees
  • 401(k) with company match
  • Performance-based bonus opportunities
  • Employee wellness and recognition programs

Per Diem Employees
  • 401(k) with company match
  • Employee wellness and recognition programs

Our Commitment to Inclusion and Opportunity
US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.
Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.
This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility-and help shape the future of fertility care.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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