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Patient Services Representative Jobs in Spring, TX

Solis Mammography

Patient Service Representative

Cypress, TX · On-site

$15.25 - $19.50/hr

Patient Service Representative Looking to elevate your career? Join us! Work Location: 21216 ... Provide services and support for the following areas: * Understands, promotes and demonstrates the ...

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Patient Services Representative information

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How much do patient services representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient services representative in Spring, TX is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.04 per hour, depending on experience, location, and employer.

What is a patient services representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

What is a patient services representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.

What are some common challenges faced by patient services representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

More about Patient Services Representative jobs

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For Patient Services Representative jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Patient Services Representative jobs in Spring, TX look for?

The top searched job categories for Patient Services Representative jobs in Spring, TX are:

What cities near Spring, TX are hiring for Patient Services Representative jobs?

Cities near Spring, TX with the most Patient Services Representative job openings:

Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $36,550 per year, or $17.6 per hour.

Patient Service Representative

Comprehensive Breast Care Center Inc. dba Solis

Cypress, TX • On-site

$15.25 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Patient Service Representative

Looking to elevate your career? Join us!

Work Location: 21216 Northwest Fwy, Suite 220 Cypress, TX 77429

Work Hours:Full-Time, 40 hours weekly, Monday-Friday, 8:30-5pm

The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography: by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.

Department Highlights:

  • Strong team collaboration
  • Compassion and empathy to our patients and the team
  • Join an innovative team working toward making healthcare more accessible, integrated, and reliable


Here is what you will need:

  • High School diploma;
  • Two years of healthcare registration or customer service experience preferred
  • Basic knowledge of cash handling;
  • Basic knowledge of medical terminology, preferred;
  • Ability to read, write, and comprehend simple instructions and short correspondence;
  • Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
  • Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
  • Experience using Microsoft Office Suite: knowledge of RIS software preferred

A Day in the Life of a Patient Service Representative:

  • Provide services and support for the following areas:
    • Understands, promotes and demonstrates the Solis Way
    • Greet patients in a professional and friendly manner;
    • Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
    • Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
    • Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;
    • Responsible for collecting patient payments which can include explaining benefits given from
    • insurance verification when necessary;
    • Prepare paperwork for future appointments incorporating additional paperwork needed for
    • specific exams or payors as necessary;
    • Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding
    • requests;
    • Schedule and reschedule patients as necessary;
    • Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
    • Participate in front office training to stay abreast of front office policy and procedures

Why Solis Mammography?

  • A Great Place to Work for the fourth year in a row!
  • Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits.

At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.

Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.

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