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Patient Services Assistant Jobs in Springfield, IL

Mater Group

Food Services Assistant

Springfield, IL · On-site

$32.02 - $34.52/hr

Catering/Food Services Mater Hospital Springfield is seeking applications for multiple Food ... In this role, you will: * Assist with preparing and serving patient meals, including beverages ...

Memorial Health

Patient Access Team Lead

Springfield, IL · On-site

$18.34 - $28.42/hr

Work with the Manager of Patient Access Services (PAS) to ensure appropriate staffing levels and assist in coordinating coverage for open shifts as directed. * Coordinate with PAS staff to promote ...

Memorial Health

Patient Access Team Lead

Springfield, IL

$18.34 - $28.42/hr

Work with the Manager of Patient Access Services (PAS) to ensure appropriate staffing levels and assist in coordinating coverage for open shifts as directed. * Coordinate with PAS staff to promote ...

Memorial Health

Patient Access Team Lead

Springfield, IL · On-site

$18.34 - $28.42/hr

Work with the Manager of Patient Access Services (PAS) to ensure appropriate staffing levels and assist in coordinating coverage for open shifts as directed. * Coordinate with PAS staff to promote ...

Memorial Health

Food Service Associate

Taylorville, IL

$15.50 - $21.44/hr

Foodservice sanitation (class or CBL) * Assist in the assembly, serving, replenishing, transporting storing of hot and cold food, equipment and supplies (cafeteria or patient services) * Operate all ...

Memorial Health

Food Service Associate

Taylorville, IL · On-site

$15.50 - $21.44/hr

... * Assist in the assembly, serving, replenishing, transporting storing of hot and cold food, equipment and supplies (cafeteria or patient services) * Operate all equipment in assigned areas which may ...

Memorial Health

Food Service Associate

Taylorville, IL · On-site

$15.50 - $21.44/hr

... * Assist in the assembly, serving, replenishing, transporting storing of hot and cold food, equipment and supplies (cafeteria or patient services) * Operate all equipment in assigned areas which may ...

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All JobsPatient Services JobsPatient Services Assistant JobsPatient Services Assistant Jobs in Springfield, IL

Patient Services Assistant information

See Springfield, IL salary details

$11

$18

$26

How much do patient services assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient services assistant in Springfield, IL is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $22.16 per hour, depending on experience, location, and employer.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

More about Patient Services Assistant jobs
What are the most commonly searched types of Patient Services jobs in Springfield, IL? The most popular types of Patient Services jobs in Springfield, IL are:
What are popular job titles related to Patient Services Assistant jobs in Springfield, IL? For Patient Services Assistant jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Patient Services Assistant jobs in Springfield, IL look for? The top searched job categories for Patient Services Assistant jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Patient Services Assistant jobs? Cities near Springfield, IL with the most Patient Services Assistant job openings:
Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,124 per year, or $18.8 per hour.

Food Services Assistant

Mater Group

Springfield, IL • On-site

$32.02 - $34.52/hr

Other

Retirement

Posted 8 days ago

Job description

Food Services Assistant

Apply now Job no: 506384
Work type: Casual, Permanent
Location: Springfield
Categories: Catering/Food Services

Mater Hospital Springfield is seeking applications for multiple Food Services Assistants - Plating Line and Dining Host to join us in permanent part-time and casual roles. 

Please note, to be considered for part-time roles, you must have full availability (7 days per week, 5:30am - 9pm, rotating roster).

Salary range: $32.02 - $34.52 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you'll be doing

As a Food Services Assistant at Mater Springfield, you'll help deliver safe, efficient, and high-quality meal services to our patients. You'll work as part of a supportive kitchen team to prepare, deliver, and clean up meals - ensuring every patient receives compassionate, timely service that meets our food safety and quality standards.

In this role, you will:

  • Assist with preparing and serving patient meals, including beverages, salads, and soft diets
  • Deliver and collect meal trays, greeting patients courteously and following safety and infection control protocols
  • Support all kitchen operations - plating, dishwashing, cleaning, and food prep
  • Follow food safety and hygiene procedures and report risks or equipment issues promptly
  • Maintain a clean, organised work area and contribute to a positive, team-focused environment

Note: This role requires working across both the Plating Line and Dining Host areas.

About you

You're a reliable, team-oriented person who takes pride in supporting others and delivering great service. You enjoy working in a busy, hands-on environment and understand the importance of safe food handling and patient care.

You will have:

  • Completion of Food Safety & Hygiene Training (and annual update)
  • Experience in food service or hospitality (healthcare experience highly regarded)
  • Understanding of food handling and storage standards
  • Strong communication skills and a positive, service-focused attitude
  • The ability to stand for long periods and perform manual tasks safely

Why join us?

Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education,  fundraising & philanthropy and research - and it's our people who make the difference.

We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

  • Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
  • Grow your career with access to industry-leading training and professional development through Mater Education
  • Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
  • Access a range of health and wellbeing services with a corporate discount on private health insurance
  • Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
  • Stay active with unlimited access to discounted gyms via the Fitness Passport program
  • Convenient, discounted on-site parking
  • Enjoy great food with reduced prices at our campus cafes and coffee spots
  • Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GetBetterWithMater

Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

Advertised: 31 Jul 2026 E. Australia Standard Time
Applications close: 06 Aug 2026 E. Australia Standard Time

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