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Standardized Patient Jobs in Springfield, IL (NOW HIRING)

Memorial Health

Patient Access Specialist I

Springfield, IL · On-site

$16.50 - $24.82/hr

JCAHO standards * Patient Rights and Responsibilities * HIPAA privacy regulations * HMOs and commercial insurance payers * Departmental policies and procedures Work Schedule * Shift: Day * Hours: 07 ...

Memorial Health

Patient Access Specialist I

Springfield, IL · On-site

$16.50 - $24.82/hr

JCAHO standards * Patient Rights and Responsibilities * HIPAA privacy regulations * HMOs and commercial insurance payers * Departmental policies and procedures Work Schedule * Shift: Day * Hours: 07 ...

Memorial Health

Patient Access Specialist I

Springfield, IL · On-site

$16.50 - $24.82/hr

JCAHO standards * Patient Rights and Responsibilities * HIPAA privacy regulations * HMOs and commercial insurance payers * Departmental policies and procedures Work Schedule * Shift: Day * Hours: 07 ...

Memorial Health

Patient Access Specialist I

Springfield, IL · On-site

$16 - $23.64/hr

Maintain knowledge of JCAHO standards, Patient Rights and Responsibilities, HIPAA regulations, and payer requirements. * Mammography Screening Scheduling: Provide scheduling services for mammography ...

Memorial Health

Patient Access Specialist I

Springfield, IL · On-site

$16 - $23.64/hr

Maintain knowledge of JCAHO standards, Patient Rights and Responsibilities, HIPAA regulations, and payer requirements. * Mammography Screening Scheduling: Provide scheduling services for mammography ...

Memorial Health

Patient Access Specialist I

Springfield, IL · On-site

$16 - $23.64/hr

Maintain knowledge of JCAHO standards, Patient Rights and Responsibilities, HIPAA regulations, and payer requirements. * Mammography Screening Scheduling: Provide scheduling services for mammography ...

Memorial Health

Patient Access Specialist I

Springfield, IL · On-site

$16 - $23.64/hr

Maintain knowledge of JCAHO standards, Patient Rights and Responsibilities, HIPAA regulations, and payer requirements. * Mammography Screening Scheduling: Provide scheduling services for mammography ...

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All JobsStandardized Patient JobsStandardized Patient Jobs in Springfield, IL

Standardized Patient information

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$28

How much do standardized patient jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for standardized patient in Springfield, IL is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.00 per hour, depending on experience, location, and employer.

What is a standardized patient?

Standardized patients are individuals trained to accurately and consistently portray real patients during medical training scenarios. They help medical students and professionals practice and assess clinical skills, communication, and bedside manner in a controlled environment. By simulating various medical conditions and scenarios, standardized patients provide valuable feedback and contribute to improving healthcare education and patient outcomes.

What does a standardized patient do?

As a standardized patient, or SP, you portray a simulated patient to help educate medical students as they learn the skills necessary for advancing in the health care field. As an SP, your responsibilities include assisting students with testing and training, accurately portraying case facts, mimicking patient personalities, and participating in interviews and assessments. You may also need to walk, stand, sit, or lie down for long periods, as well as memorize information rapidly and exercise confidentiality about protected patient information. Standardized patients are often videotaped, appear in educational videos, and help grade students after interacting with them during a test.

What are the key skills and qualifications needed to thrive as a standardized patient, and why are they important?

To thrive as a Standardized Patient, you need strong memorization, observation, and communication skills, along with the ability to consistently portray specific medical cases or symptoms. Familiarity with simulation software and comfort working in clinical or educational environments are common requirements, although formal certifications are not always necessary. Reliability, professionalism, and the ability to provide constructive feedback make someone stand out in this role. These skills ensure accurate medical training scenarios, helping healthcare learners develop essential clinical and interpersonal skills safely.

What does a typical session look like for a standardized patient, and how should I prepare?

As a Standardized Patient (SP), you will participate in simulated clinical encounters, portraying specific patient cases for medical students or healthcare professionals. A typical session involves reviewing the case script, memorizing key symptoms and medical history, and interacting with learners while providing consistent, realistic feedback. Preparation includes studying the provided materials, understanding the scenario's objectives, and sometimes practicing physical exam components. Sessions may vary in length and often involve working closely with educators and other SPs in a supportive, collaborative environment.

What is the difference between Standardized Patient vs Medical Actor?

AspectStandardized PatientMedical Actor
CredentialsOften no formal certification, but training in acting and medical scenariosSimilar, may have acting background or medical knowledge
Work EnvironmentHospitals, medical schools, simulation centersHospitals, clinics, training facilities
Employer & IndustryMedical education, healthcare trainingHealthcare training, medical education
Search & Comparison IntentUnderstanding roles in medical trainingSimilar roles in medical simulation

Standardized Patients and Medical Actors often perform similar roles in medical training environments, with overlapping skills in acting and medical scenario portrayal. The main difference lies in the formal training and certification, where Standardized Patients are specifically trained to simulate patient scenarios for assessment purposes. Both roles are essential in healthcare education, helping students develop clinical and communication skills.

Can you be a standardized patient with no experience?

Yes, you can become a standardized patient with no prior experience, as training is typically provided to teach you how to portray medical scenarios accurately. Most programs look for good communication skills, reliability, and the ability to follow instructions, and training sessions usually cover necessary skills and procedures.

What is a standardized patient job?

A standardized patient is a person trained to simulate real patients in medical training and assessment. They provide feedback to healthcare students and professionals, helping to evaluate clinical and communication skills in a controlled environment. The role often requires acting skills, attention to detail, and sometimes certification or training programs.
More about Standardized Patient jobs

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For Standardized Patient jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Standardized Patient jobs in Springfield, IL look for?

The top searched job categories for Standardized Patient jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Standardized Patient jobs?

Cities near Springfield, IL with the most Standardized Patient job openings:

Standardized Patient jobs near you
Infographic showing various Standardized Patient job openings in Springfield, IL as of August 2026, with employment types broken down into 2% As Needed, 47% Full Time, and 51% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,474 per year, or $19 per hour.

Patient Access Specialist I

Memorial Health

Springfield, IL • On-site

$16 - $23.64/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Memorial Health rating

7.0

Company rating: 7.0 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

420th of 895 rated healthcare providers

Job description

Min
USD $16.00/Hr.
Max
USD $23.64/Hr.
Overview
The Patient Access Specialist is responsible for coordinating patient entry into hospital and affiliated healthcare services. The position ensures accurate and efficient patient registration while supporting financial, compliance, and customer service functions.
Key Responsibilities
  • Accurately process patient registration and admission information
  • Collect and verify patient demographic details and insurance (third-party payer) information
  • Perform financial collections and explain payment responsibilities
  • Present and explain required legal, ethical, and compliance documents during registration
  • Maintain confidentiality and compliance with healthcare regulations
  • Schedule services such as mammography screenings
  • Serve as a liaison between ancillary departments and Patient Access Services teams
  • Provide service in patient care environments while maintaining professionalism and compassion

Knowledge & Compliance Requirements
  • JCAHO standards
  • Patient Rights and Responsibilities
  • HIPAA privacy regulations
  • HMOs and commercial insurance payers
  • Departmental policies and procedures

Work Schedule
  • Shift: Day
  • Hours: 8:30am-5:00pm
  • Weekends: Rotation as Specified by Department
  • FTE: 1.0 (Full-Time)

To review Memorial's Benefits click here: Benefits - Memorial HR
Qualifications
Education
  • High School Diploma required.
Licensure / Certification / Registry
  • Must successfully complete assigned annual education through Healthcare Business Insights.
Experience
  • Minimum of one (1) year of business office experience preferred, including:
    • Patient Access
    • Billing and collections
    • Insurance principles and practices
    • Accounts receivable
  • Completion of twelve (12) hours of coursework in a business or healthcare-related field may substitute for business office experience.
  • Previous Patient Access experience strongly preferred.
Knowledge, Skills, and Abilities
  • Comprehensive understanding of Patient Access Service functions to support accurate registration and reimbursement processes.
  • Strong interpersonal and patient relations skills with demonstrated professionalism, tact, and sensitivity when interacting with patients, families, staff, and the public.
  • Ability to maintain emotional composure and professionalism in fast-paced or high-stress environments.
  • Proficient computer skills including data entry, electronic documentation, and use of registration software and healthcare systems.
  • Excellent attention to detail with strong critical thinking and problem-solving abilities.
  • Effective oral and written communication skills with exceptional customer service focus.
  • Demonstrated flexibility, sound judgment, and initiative when managing competing priorities.
  • Ability to work independently while contributing positively to team and organizational goals.
  • Skilled in patient education, persuasion, and negotiation related to financial and registration processes.
  • Knowledge of medical terminology, CPT procedural coding, ICD-10-CM diagnosis coding, and hospital billing claims preferred but not required.

Responsibilities
Job Responsibilities
  • Completes all steps of pre-registration and registration; verifies patient identity and demographic information through appropriate tools.
  • Identifies and captures appropriate health insurance benefit eligibility based on contract/regulatory differentiation.
  • Facilitates appropriate billing of claims and hospital reimbursement.
  • Obtains and validates proper consent for patient treatment.
Scheduling & Patient Coordination
  • Schedules patients for Mammography procedures efficiently and effectively according to established protocol, including modality, location, facility capabilities, insurance requirements, type of exam, patient preferences, and urgency.
Patient Education & Financial
  • Educates patients and others regarding resolution of billing issues, private pay options, collection efforts, coordination of benefits, third-party and governmental payment criteria, insurance coverage, payments, and denials.
  • May serve as a liaison between external resources and patients on issues requiring SMH involvement.
  • Coordinates with SMH Patient Financial Services, Utilization Management, physicians, and medical offices to ensure consistent financial documentation and an interdisciplinary approach to patient and organizational needs.
  • Negotiates with patients and families to collect co-pays and/or deposits at point of service and supports Patient Access Services (POS) collection goals as defined by Revenue Cycle leadership and best practice benchmarks.
Compliance & Regulatory Requirements
  • Adheres to CMS Conditions of Participation regulations and Section 1154(e) of the Social Security Act regarding delivery, explanation, and acquisition of patient or representative signatures.
  • Verifies medical necessity and obtains appropriate signature on Advance Beneficiary Notice of Non-Coverage (ABN) per CMS regulations at point of patient access.
  • Ensures compliance with HIPAA, Joint Commission, CDC, SMH, and all applicable state and federal statutes, providing required literature at all Patient Access Service access points.
  • Educates patients regarding Advance Directives, Medicare Part D prescription coverage, SMH, Joint Commission, and Illinois Department of Public Health grievance processes as appropriate.
  • Maintains current knowledge of and compliance with the Illinois Fair Patient Billing Act and Illinois Uninsured Patient Discount Act.
Financial Clearance, Insurance & Authorization
  • Triages, documents, and initiates referrals to Medicaid vendors and/or financial assistance programs per applicable Illinois laws and SMH procedures.
  • Identifies and reviews services requiring pre-authorization or pre-certification by Medicare, Medicaid, Commercial, and Managed Care payers to ensure eligibility requirements are met prior to service; communicates with physician offices and uses appropriate technology.
  • Analyzes rejected account reports from hospital sources, including Non-Patient Access registration departments, to resolve eligibility issues, secure reimbursement, or determine financial assistance eligibility.
Operational Support & Additional Duties
  • Orients and cross-trains others within assigned area of responsibility as directed by management.
  • Assists other areas within the unit or department during times of special need or staffing shortages.
  • May be required to work night or weekend shifts.
  • May rotate work settings, including patient registration, bedside registration, and other SMH campus environments.
  • May provide coverage for the SMH Financial Lobby Office.
  • Develops and maintains comprehensive knowledge of the health system organization and completes all assigned annual organizational education.
  • Meets expectations for productivity, accuracy, and point-of-service collections.
  • Attends quarterly department meetings unless absence is approved by management in advance.
  • Performs pre-registration functions as requested.
  • Performs other related duties as required or assigned.

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