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Patient Services Manager Jobs in Springfield, IL

ZOLL LifeVest

Patient Service Representative

Springfield, IL · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is ... Manage equipment & garment inventory * Contact caregivers and family to schedule fittings

Memorial Health

Patient Access Team Lead

Springfield, IL · On-site

$18.34 - $28.42/hr

Work with the Manager of Patient Access Services (PAS) to ensure appropriate staffing levels and assist in coordinating coverage for open shifts as directed. * Coordinate with PAS staff to promote ...

Memorial Health

Patient Access Team Lead

Springfield, IL · On-site

$18.34 - $28.42/hr

Work with the Manager of Patient Access Services (PAS) to ensure appropriate staffing levels and assist in coordinating coverage for open shifts as directed. * Coordinate with PAS staff to promote ...

Memorial Health

Patient Access Team Lead

Springfield, IL

$18.34 - $28.42/hr

Work with the Manager of Patient Access Services (PAS) to ensure appropriate staffing levels and assist in coordinating coverage for open shifts as directed. * Coordinate with PAS staff to promote ...

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All JobsPatient Services JobsPatient Services Manager JobsPatient Services Manager Jobs in Springfield, IL

Patient Services Manager information

See Springfield, IL salary details

$29.7K

$65.5K

$111K

How much do patient services manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for patient services manager in Springfield, IL is $65,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $78,300.00 per year, depending on experience, location, and employer.

What is the difference between Patient Services Manager vs Patient Coordinator?

AspectPatient Services ManagerPatient Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Medical Manager (CMM) are commonHigh school diploma or associate degree; certifications like Certified Medical Administrative Assistant (CMAA) can be beneficial
Work EnvironmentSupervises staff, manages patient flow, and oversees administrative functions in clinics or hospitalsAssists patients with scheduling, registration, and initial inquiries, often working directly with patients and staff
Employer & IndustryHospitals, clinics, healthcare organizationsMedical offices, outpatient clinics, healthcare facilities

The Patient Services Manager focuses on overseeing administrative staff and operations, ensuring smooth patient services. In contrast, the Patient Coordinator primarily handles patient interactions, scheduling, and front-office duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.

How does a patient services manager typically collaborate with clinical staff to improve patient experience?

Patient Services Managers work closely with clinical staff such as nurses, physicians, and allied health professionals to streamline communication and ensure patients receive timely, coordinated care. They often facilitate interdisciplinary meetings, address patient feedback, and help resolve any service-related issues that arise. By fostering strong relationships and open communication across departments, Patient Services Managers play a key role in enhancing patient satisfaction and optimizing operational efficiency.

What does a patient services manager do?

A Patient Services Manager is responsible for overseeing the administrative and operational aspects of patient care within a healthcare facility. They coordinate schedules, manage patient admissions and discharges, and ensure that patients receive quality service throughout their stay or visit. Additionally, they supervise staff, address patient concerns, and work to improve the overall patient experience. Their role is essential in maintaining efficient and patient-centered healthcare delivery.

What are the key skills and qualifications needed to thrive as a patient services manager, and why are they important?

To thrive as a Patient Services Manager, you need a background in healthcare administration or a related field, often supported by a bachelor’s degree and experience in patient services or management. Familiarity with hospital information systems, scheduling software, and compliance standards such as HIPAA is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These abilities are crucial to coordinate efficient patient care operations, enhance service quality, and maintain regulatory compliance in healthcare settings.

How hard is it to become a patient services manager?

Becoming a patient services manager typically requires a bachelor's degree in healthcare administration, management, or a related field, along with several years of experience in healthcare or customer service roles. Strong leadership, communication skills, and knowledge of healthcare regulations are also important for advancement in this role.
What are the most commonly searched types of Patient Services jobs in Springfield, IL? The most popular types of Patient Services jobs in Springfield, IL are:
What job categories do people searching Patient Services Manager jobs in Springfield, IL look for? The top searched job categories for Patient Services Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Patient Services Manager jobs? Cities near Springfield, IL with the most Patient Services Manager job openings:
Patient Services Manager jobs near you
Infographic showing various Patient Services Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,497 per year, or $31.5 per hour.

Patient Service Representative

ZOLL LifeVest

Springfield, IL • On-site

$17.25 - $22/hr

Other

Re-posted 21 days ago

Job description

Patient Service Representative (PSR)

ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest.

The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.

This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.

Responsibilities:

  • Manage equipment & garment inventory
  • Contact caregivers and family to schedule fittings
  • Available, willing and able to conduct evening and weekend activities
  • Willing to travel to patient's homes for fittings or follow up visits
  • Disclose their family relationship with any potential referral source
  • Program equipment according to the prescribing physician's orders
  • Measure the patient and determine correct garment size
  • Train the patient & other caregivers in the use of the LifeVest
  • Have the patient sign a Patient Agreement & WEAR Checklist
  • Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment

Qualifications:

  • Have 1 year patient care experience
  • Patient experience must be professional (not family caregiver)
  • Patient experience must be documented on resume
  • Disclose personal NPI number (if applicable)
  • Have a valid driver's license and car insurance
  • Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL

Apply