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Patient Services Assistant Jobs in Springfield, IL

Memorial Health

Patient Care Assistant

Assumption, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

Cornland, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

Pawnee, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

Kilbourne, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

Blue Mound, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

Virden, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

Ashland, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

Waverly, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

Kincaid, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

Tovey, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

Harvel, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

Tallula, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

Rochester, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

Mount Pulaski, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

Oakford, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

Modesto, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

Thayer, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

Memorial Health

Patient Care Assistant

New Berlin, IL · On-site

$25.99/hr

Provide direct care aligned with patient safety and comfort standards * Assist with ambulation ... Mental health services * Employee Assistance Program * Adoption assistance * Local and national ...

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Showing results 21-40

All JobsPatient Services JobsPatient Services Assistant JobsPatient Services Assistant Jobs in Springfield, IL

Patient Services Assistant information

See Springfield, IL salary details

$11

$18

$26

How much do patient services assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient services assistant in Springfield, IL is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $22.16 per hour, depending on experience, location, and employer.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

More about Patient Services Assistant jobs
What are the most commonly searched types of Patient Services jobs in Springfield, IL? The most popular types of Patient Services jobs in Springfield, IL are:
What are popular job titles related to Patient Services Assistant jobs in Springfield, IL? For Patient Services Assistant jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Patient Services Assistant jobs in Springfield, IL look for? The top searched job categories for Patient Services Assistant jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Patient Services Assistant jobs? Cities near Springfield, IL with the most Patient Services Assistant job openings:
Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,124 per year, or $18.8 per hour.

Patient Care Assistant

Memorial Health

Assumption, IL • On-site

$25.99/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Memorial Health rating

6.9

Company rating: 6.9 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

452nd of 887 rated healthcare providers

Job description

Min
USD $16.77/Hr.
Max
USD $25.99/Hr.
Overview
  • Full time
  • Night shift, 6:45pm - 7:15am
  • Every third weekend

Support patients through post-surgical recovery and essential care. As a Patient Care Technician (PCT) on the 2G Bariatric and Plastics unit at Springfield Memorial Hospital, you'll help patients regain strength and independence after surgery. From mobility support to monitoring vital signs, you'll play a key role in recovery and healing on a unit that values teamwork, precision and compassion.
Qualifications
Who We're Looking For:
A reliable and compassionate caregiver who is detail-oriented, responsive and committed to delivering excellent care in a specialized cardiac setting.
Education, Licensures & Certifications:
  • One of the following is required:
    • Certified Nurse Assistant (CNA)
    • Enrollment in nursing school with one (1) semester of clinicals completed
    • Two (2) years of relevant experience in a nursing assistant role
  • CPR certification required or obtained during onboarding

Experience:
  • Experience in acute care preferred
  • Strong observational skills and ability to respond quickly to changes in patient condition

Responsibilities
Key Responsibilities:
  • Provide direct care aligned with patient safety and comfort standards
  • Assist with ambulation, nutrition, hygiene and toileting support
  • Document interventions, observations and patient responses accurately
  • Prepare patients for cardiac monitoring and procedures as directed
  • Maintain a clean and organized care environment in collaboration with the team

What You'll Do:
  • Assist patients with hygiene, mobility, feeding and toileting needs with care and dignity
  • Monitor and document vital signs, blood glucose levels, intake/output and patient observations
  • Support cardiac care protocols by preparing patients for tests, procedures and treatments
  • Respond promptly to patient call lights, ensuring comfort and safety
  • Collaborate with nurses and providers to maintain a clean, organized and efficient unit

Why Join Us?
At Memorial Health, we invest in your professional development, well-being and career growth with:
  • Paid Time Off (PTO)
  • Medical, dental and vision insurance
  • 401(k) retirement plan
  • Flexible spending accounts
  • Continuing education opportunities
  • Life insurance and voluntary benefits
  • Mental health services
  • Employee Assistance Program
  • Adoption assistance
  • Local and national discounts

Location:
This position is based at Springfield Memorial Hospital in Springfield, IL, part of Memorial Health's network of care.

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