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Patient Services Assistant Jobs in Springfield, IL

Memorial Health

Food Service Associate

Taylorville, IL · On-site

$15.50 - $21.44/hr

... * Assist in the assembly, serving, replenishing, transporting storing of hot and cold food, equipment and supplies (cafeteria or patient services) * Operate all equipment in assigned areas which may ...

Memorial Health

Food Service Associate

Taylorville, IL · On-site

$15.50 - $21.44/hr

... * Assist in the assembly, serving, replenishing, transporting storing of hot and cold food, equipment and supplies (cafeteria or patient services) * Operate all equipment in assigned areas which may ...

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Patient Services Assistant information

See Springfield, IL salary details

$11

$18

$26

How much do patient services assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient services assistant in Springfield, IL is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $22.16 per hour, depending on experience, location, and employer.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

More about Patient Services Assistant jobs
What are the most commonly searched types of Patient Services jobs in Springfield, IL? The most popular types of Patient Services jobs in Springfield, IL are:
What are popular job titles related to Patient Services Assistant jobs in Springfield, IL? For Patient Services Assistant jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Patient Services Assistant jobs in Springfield, IL look for? The top searched job categories for Patient Services Assistant jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Patient Services Assistant jobs? Cities near Springfield, IL with the most Patient Services Assistant job openings:
Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,124 per year, or $18.8 per hour.

Food Service Associate

Memorial Health

Taylorville, IL • On-site

$15.50 - $21.44/hr

Full-time

Posted 26 days ago

Memorial Health rating

6.9

Company rating: 6.9 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

453rd of 887 rated healthcare providers

Job description

MinUSD $15.50/Hr.MaxUSD $21.44/Hr.Overview

Performing tasks involved with the cooking, preparation, service and sale of food items in retail food service location; maintaining cleanliness and appearance of work area and dining area; providing excellent customer and patient service at all times.

Qualifications

Education:

High school graduate or GED preferred

Licensure/Certification/Registry:

If applicable, must possess valid Illinois driver's license and must be deemed as an acceptable driver in accordance with the MHS Fleet Safety Policy. (Five year MVR will be required) Must be able to operate automatic shift vehicle.

Experience:

One of more years of experience in food service (preferred)

Cash register experience and/or cashier experience preferred. Light comprehension of computer.

Other Knowledge/Skills/Abilities:

  • Ability to communicate, follow instruction and write legibly
  • Moderate physical effort; with ability to push, pull and lift 20 lbs. and stand for extended periods of time.
  • Knowledge of principles of food safety and sanitation.
  • Interpersonal skills to interact with coworkers, customers, medical staff, and administration staff.
  • Demonstrates excellent oral communication and customer relation skills.
  • Foodservice sanitation (class or CBL)
Responsibilities
  • Assist in the assembly, serving, replenishing, transporting storing of hot and cold food, equipment and supplies (cafeteria or patient services)
  • Operate all equipment in assigned areas which may include, not all- meat slicer, food processor, combi oven, turbo oven, garbage disposal, and dish machine, using safety precautions
  • Record appropriate information on various documents (food temperature logs, production usage sheets, sanitizer test log, deposit tapes, cash drawer verification log)
  • Clean and sanitize utensils, dishes, counter and work surfaces following daily guidelines and established schedules.
  • Perform occasional cooking assistance.
  • Perform routine clerical tasks such as answering telephone and summarizing meal counts and nourishments.
  • Put stock deliveries in proper location utilizing FIFO
  • Complete cash handling, food service and cleaning procedures in cafeteria.
  • Promote health and safety in the work environment 
  • Perform job related duties as scheduled or assigned.
Employment Type: OTHER

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