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Patient Service Associate Jobs in Athens, AL (NOW HIRING)

MyEyeDr.

Patient Service/Front Desk Coordinator

Decatur, AL

$14.50 - $19.25/hr

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Decatur, AL · On-site

$14.50 - $19.25/hr

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

Walgreens

Pharmacy Customer Service Associate

Athens, AL · On-site

$16 - $18/hr

... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...

Smile Partners

Associate Dentist

Decatur, AL · On-site

Associate Dentist Opportunity - Decatur, AL We are excited to partner with Decatur Family Dentistry ... Higher-end PPO and select fee-for-service patient base * Strong patient flow with an excellent ...

Smile Jobs

Associate Dentist

Decatur, AL · On-site

Associate Dentist Opportunity - Decatur, AL We are excited to partner with Decatur Family Dentistry ... Higher-end PPO and select fee-for-service patient base * Strong patient flow with an excellent ...

Smile Partners USA

Associate Dentist

Decatur, AL · On-site

Associate Dentist Opportunity - Decatur, AL We are excited to partner with Decatur Family Dentistry ... Higher-end PPO and select fee-for-service patient base * Strong patient flow with an excellent ...

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All JobsPatient Service Associate JobsPatient Service Associate Jobs in Athens, AL

Patient Service Associate information

See Athens, AL salary details

$12

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How much do patient service associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for patient service associate in Athens, AL is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.95 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What cities near Athens, AL are hiring for Patient Service Associate jobs?

Cities near Athens, AL with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Athens, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,052 per year, or $18.3 per hour.

Patient Service Representative Supervisor

usrs2

Madison, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Full-time Patient Service Representative Supervisor

Must be willing to travel between Huntsville & Madison centers!

  • 2338 Whitesburg Dr SW, Huntsville, AL 35801
  • 8425 Wann Dr Suite 100, Madison, AL 35758

Schedule: Monday - Friday 8am - 5pm

American Health Imaging is actively searching for a Patient Service Representative Supervisor to join our team in Huntsville and Madison, Alabama - must be willing to travel between Huntsville & Madison centers! 

The Patient Service Representative Supervisor is responsible for creating and maintaining a positive, welcoming environment for all patients, families, and visitors while performing the requested duties. These duties will include interviewing patients and/or families to obtain all demographic and financial information, scheduling and confirming patient appointments, verifying patient insurance, explaining financial responsibility to patient or patient representative, and collecting same-day payments.

Additional Responsibilities:

  • Manages the training and onboarding of new team members
  • Participates in the recruiting, interviewing, and hiring process
  • Leads regular staff meetings and associate one-on-ones
  • Monitors and approves timecards
  • Initiates and participates in staff performance evaluations and on-going development of team members including performance improvement plans, disciplinary actions and/ or terminations when necessary
  • Defines job responsibilities/specialty tasks and priorities
  • Develops and monitors the teams’ performance through a QA process
  • Establishes employee schedules to provide for planned time off, ensuring appropriate staffing levels and adequate department coverage (5%)
  • Completes other tasks and projects as assigned

Requirements:

  • 1-4 Years Experience in Medical Office/Hospital/Healthcare Setting
  • Experience in Authorizations and Insurance Verification Preferred
  • Ability to Handle Heavy Patient Volume
  • Strong Customer Service and Computer Skills
  • Ability to multi-task
  • Medical Terminology Knowledge
  • High School Diploma or equivalent required.
  • Excellent customer service skills

Robust benefit offerings include:

  • Monthly Bonus Opportunity
  • Insurance: Medical, Dental, Vision, Life & Pharmacy Plans, with Benefits effective the first day of the month following hire date.
  • 401(k) 
  • Paid Vacation Time
  • PTO Accrual Beginning Day 1
  • Colleague Referral Bonus Program

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