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Patient Service Associate Jobs in Montgomery, AL

District Manager

Montgomery, AL

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

District Manager you will be responsible for overseeing business operations and patient service ... Report all associates concerns or questions to ensure that they are addressed in a timely fashion ...

District Manager

Montgomery, AL · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

District Manager you will be responsible for overseeing business operations and patient service ... Report all associates concerns or questions to ensure that they are addressed in a timely fashion ...

Hospice Patient Care RN Manager

Fort Deposit, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee and direct patient care services to ensure the delivery of high-quality hospice care ... Serve as a mentor, trainer, and clinical support to associates, supporting development, performance ...

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Patient Service Associate information

See Montgomery, AL salary details

$12

$18

$24

How much do patient service associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for patient service associate in Montgomery, AL is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.43 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Montgomery, AL?

The most popular types of Patient Service jobs in Montgomery, AL are:

What cities near Montgomery, AL are hiring for Patient Service Associate jobs?

Cities near Montgomery, AL with the most Patient Service Associate job openings:

Senior Patient Services Manager I -Dietitian Required

Compass Group, North America

Montgomery, AL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Compass Group rating

6.3

Company rating: 6.3 out of 10

Based on 1,089 frontline employees who took The Breakroom Quiz

344th of 492 rated business services


Job description

Morrison Healthcare

Take the next step in your career with Morrison Healthcare in Atlanta, GA!

Location : Morrison Healthcare at Grady Memorial Hospital

Setting : Inpatient

Schedule : M-F, weekends as business needs

Requirement : Must be registered with the Commission on Dietetic Registration

Position Details : Lead inpatient food and nutrition operations for a large acute care hospital, overseeing 75–100 employees. Partner with the Assistant & Director of Food Service to drive patient satisfaction, operational excellence, and regulatory compliance. The ideal candidate has experience with IDDSI Diet, MyDining software, allergen management, continued menu maintenance, and leading high-performing teams. Previous experience with a large healthcare system is strongly preferred.

Salary : $80000-$95000

We go the extra mile for our Dietitians with benefits designed to support education, career growth, and professional success! Special perks include:

  • Education Reimbursement – Financial support for advanced learning

  • Career Advancement – Growth programs tailored to RDNs

  • Board Certifications – Financial rewards for obtaining specialty certifications

  • Relocation Assistance – Support when moving 50+ miles (based on location)

  • Professional Membership Dues, CDR, & Licensure Coverage – We cover your professional fees

  • Free CEUs – Through our nutrition education webinar series

Why Choose a Career as a Compass Group Dietitian?

Compass Group employs over 3,000 RDNs across the United States, making us one of the nation’s largest employers of Dietitians in a variety of settings:

  • Hospitals and healthcare systems

  • Senior living communities

  • Schools and universities

  • Corporate wellness programs

  • Food service operations

We offer unmatched opportunities for professional growth:

  • Specialization

  • Leadership development

  • Cross-functional career paths

The company has earned significant recognition, including being named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for five consecutive years, and appearing on Training Magazine’s Top 125 Organizations list for six straight years.

At Compass Group, we prioritize your well-being, work-life balance, and career growth with a comprehensive benefits package :

  • Health & Wellness – Medical, dental, and vision plans for you and your family

  • Financial Security – Life insurance, AD&D, and disability coverage

  • Retirement Ready – 401(k) and retirement plans to invest in your future

  • Time Off – Flexible/Paid Time Off and holiday pay (varies by site/state), Paid Parental Leave, Personal Leave

  • Exclusive Perks – Shopping discounts, commuter benefits, and more

  • Wellness & Support – Employee Assistance Program, FSAs, and health programs

  • Protection Plans – Identity Theft Protection and pet insurance

Job Summary

We are seeking a Patient Services Manager Registered Dietitian to lead our Patient Services Team in an Acute Care setting

Key Responsibilities:

  • Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population

  • Hires, directs, coaches, trains, and develops patient service team members

  • Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations

  • Ensures patient services staff assists in achieving stated patient satisfaction goals

  • Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies

  • Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Qualifications:

  • Registered Dietitian required

  • Minimum of one (1) year of experience in food service management preferred in an acute care setting

  • ServSafe® certified, desirable

  • Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

Apply to Compass Group today!

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Associates may be eligible for additional paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Compass Group maintains a drug-free workplace.


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