ZipRecruiter

Log In

1

Patient Service Associate Jobs in Montgomery, AL

Independence Dental Services

Associate Dentist

Montgomery, AL · On-site

$150K - $250K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Associate Dentist - SmileMakers Comprehensive Dentistry Join Our Dynamic Team and Make a Difference ... Maintain accurate and detailed patient records using electronic medical record systems. * Adhere to ...

Datavant

Health Information Specialist I-Entry

Montgomery, AL · On-site

$98K - $98K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all ...

Datavant

Health information specialist I-Entry

Montgomery, AL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all ...

previous pagenext page

Showing results 21-40

All JobsPatient Service Associate JobsPatient Service Associate Jobs in Montgomery, AL

Patient Service Associate information

See Montgomery, AL salary details

$12

$18

$24

How much do patient service associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for patient service associate in Montgomery, AL is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.43 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Montgomery, AL?

The most popular types of Patient Service jobs in Montgomery, AL are:

What cities near Montgomery, AL are hiring for Patient Service Associate jobs?

Cities near Montgomery, AL with the most Patient Service Associate job openings:

Patient Service Associate jobs near you

Patient Care Coordinator I

PHOENIX PHYSICAL THERAPY

Millbrook, AL • On-site

$16.50 - $21.75/hr

Full-time

Posted 27 days ago

Job description

POSITION SUMMARY:

The Patient Care Coordinator I serve as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Prepares and maintains equipment and physical environment for daily activities. Will assist with patient care. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.

KEY RESPONSIBILITIES:

  • Greet patients and visitors in a courteous and friendly manner.
  • Oversee the cleanliness and inventory of the clinic.
  • Maintains safety and sanitary requirements.
  • Assist with set-up of treatment rooms, supervision, and safety of the clinic.
  • Answer the phones and relay messages.
  • Schedule and remind patients for services to assure their treatment goals are met.
  • Perform insurance verification.
  • Meet with patients on their first visit to assure all necessary paperwork is completed.
  • Collect patient's co-payment, co-insurance, and deductible each office visit.
  • Process credit card payments
  • Ensure that the procedure codes are accurately entered into the EMR.
  • Maintain patient confidentiality in accordance with the PHOENIX company guidelines.
  • Conduct end-of-day procedures as outlined in company procedure manual.
  • Perform other office support work as needed.
  • Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
  • Other duties as assigned.

Education / Training:

  • High School Diploma or GED required; Associates Degree or college level business courses preferred.
  • 0-2 years of previous experience in a medical office, customer service, or other related business.
  • Current CPR Certificate

Specialized Knowledge/Skills:

  • Ability to communicate effectively and professionally with a wide variety of people.
  • Strong organizational skills with attention to detail and accuracy.
  • Be able to follow directions.
  • Proficient with Microsoft word, strong data entry skills with EMR systems
  • Ability to handle multiple tasks in a very busy environment.

Physical Requirements:

  • Consistent and regular use of phone required.
  • Must be able to keep numbers in correct order on a very consistent and regular basis.
  • Regular and consistent use of keyboard and mouse.
  • May be required to stoop, kneel, crouch o lift.
  • Must be able to occasionally lift up to 50 pounds.
  • Consistent sitting for many hours at one time. Majority of day (50%+) is spent sitting at a desk.
  • Additional challenges may arise, at which time Phoenix may revise this job description.

***Phoenix Physical Therapy is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Apply