Patient Service Associate Jobs in Foley, AL (NOW HIRING)

TouchPoint is hiring immediately for a full time Patient Services Lead position at Sacred Heart Hospital - 5151 North Ninth Avenue, Pensacola, FL 32504. Online applications are accepted only. Full time schedule. Days and hours may vary; rotating weekends. More details upon interview. Previous supervisory experience preferred. Willing to train! Pay range: $24.00 per hour to $30.00 per hour.

As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They are a huge part of creating a culture of comfort and compassion in the healthcare environment, taking care of patients' special requests and nutritional needs. Essential duties and responsibilities include:

• Overseeing systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
• Supervising Patient Dining Associates and ensuring they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
• Working with caregivers and the culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
• Interacting with nursing and evaluating on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
• Being responsive to patients' needs at all times. Communicating problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
• Assisting dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
• Adhering to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
• Complying with regulatory agency standards, including federal, state and JCAHO.
• Following Hazard Analysis Critical Control Point (HACCP) guidelines, a prevention based food safety system for meal assembly and distribution.
• Complying with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
• Completing all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
• Conducting daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and template.
• Performing other duties as assigned.

Qualifications include:

• Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
• Aptitude for effectively operating hospital's admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.
• The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions.

Associates at Touchpoint are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Touchpoint maintains a drug-free workplace.