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Patient Relations Manager Jobs in Decatur, AL (NOW HIRING)

Labcorp

Phlebotomy Supervisor

Huntsville, AL

You will manage and oversee all aspects of our LabCorp patient service centers and designated ... Partner with Human Resources regarding employee relations issues and disciplinary actions * Hire ...

Labcorp

Phlebotomy Supervisor

Huntsville, AL · On-site

You will manage and oversee all aspects of our LabCorp patient service centers and designated ... Partner with Human Resources regarding employee relations issues and disciplinary actions * Hire ...

Labcorp

Phlebotomy Supervisor

Huntsville, AL · On-site

You will manage and oversee all aspects of our LabCorp patient service centers and designated ... Partner with Human Resources regarding employee relations issues and disciplinary actions * Hire ...

SURGERY CENTER JV

Nurse - Pain(RN)

Huntsville, AL · On-site

... management procedures performed at the Surgery Center. DUTIES: (Listing is only the essential ... of patient care. * Fosters appropriate public relations with patients, families and visitors who ...

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Patient Relations Manager information

See Decatur, AL salary details

$9.8K

$55.6K

$84.1K

How much do patient relations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for patient relations manager in Decatur, AL is $55,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $61,700.00 per year, depending on experience, location, and employer.

What is the difference between Patient Relations Manager vs Patient Advocate?

AspectPatient Relations ManagerPatient Advocate
CredentialsHealthcare experience, communication skills, sometimes certifications in patient relationsHealthcare knowledge, certification in patient advocacy often preferred
Work EnvironmentHospitals, clinics, healthcare organizationsHospitals, community health centers, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient satisfaction and experiencePatient support, navigating healthcare systems, ensuring patient rights
Search & Comparison IntentUnderstanding roles in patient experience managementAssistance in patient rights and healthcare navigation

The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.

How does a patient relations manager typically handle conflicts between patients and medical staff?

A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.

What does a patient relations manager do?

A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.

What are the key skills and qualifications needed to thrive as a patient relations manager?

To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.
What job categories do people searching Patient Relations Manager jobs in Decatur, AL look for? The top searched job categories for Patient Relations Manager jobs in Decatur, AL are:
Patient Relations Manager jobs near you
Infographic showing various Patient Relations Manager job openings in Decatur, AL as of July 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $55,608 per year, or $26.7 per hour.

Phlebotomy Supervisor

Labcorp

Huntsville, AL

Part-time, Per diem

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,137 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories

Job description

Are you seeking an opportunity that makes a difference? Are you passionate about leading teams/people? If your answer is "yes", then we invite you to become a Phlebotomy Supervisor with LabCorp. 

As a Phlebotomy Supervisor you will lead a team of Phlebotomists and directly impact the Patient/Client experience. You will manage and oversee all aspects of our LabCorp patient service centers and designated client locations. This role emphasizes your ability to lead, inspire, and develop others. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

PHLEBOTOMY POSITIONS

  • PST’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

Work Schedule: Monday – Friday 8:00am-5:00pm, additional days and hours may be required

Work Location: Huntsville AL

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. 

Job Responsibilities:

  • Supervise a team of (+25) phlebotomists working in Patient Service Centers and/or physician's offices
  • Manage patient flow, wait times, and inventory levels and information logs
  • Monitor monthly productivity and report any deviations as necessary
  • Coordinate phlebotomists' schedules through resourceful and creative thinking
  • Perform operational duties such as payroll, monthly schedules and performance appraisals
  • Partner with Human Resources regarding employee relations issues and disciplinary actions
  • Hire and train phlebotomists to fill any open positions
  • Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
  • Provide exceptional customer service to all patients and clients
  • Assist in the set-up of new Patient Service Centers or Client Offices
  • Provide resolution of any patient or client issues
  • Perform, collect and prepare specimens when needed
  • Travel to additional sites as necessary

Job Requirements:

  • High school diploma or equivalent
  • Prior experience in a leadership position
  • Phlebotomy certification from an accredited agency is preferred
  • Previous experience as a phlebotomist is highly preferred
  • Must be at least 21 years’ old and have a Valid Driver's License and good driving record
  • Proven track record in providing exceptional customer service
  • Strong communication skills; both written and verbal
  • Ability to work independently or in a team environment
  • Comfortable working under minimal supervision
  • Reliable transportation and clean driving record if applicable
  • Flexibility to work overtime as needed
  • Able to pass a standardized color blindness test

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

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