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Patient Relations Manager Jobs in Delaware (NOW HIRING)

Geneis Healthcare

Program Lead-PB Rehab PTA

Dover, DE · On-site

Provides direct patient care. Provides routine customer relations touch points to ensure customer ... Ensures that the clinical management of the rehabilitation department, including oversight related ...

Powerback Rehab

Program Lead-PB Rehab PTA

Dover, DE · On-site

Provides direct patient care. Provides routine customer relations touch points to ensure customer ... Ensures that the clinical management of the rehabilitation department, including oversight related ...

Crothall Healthcare

Sr HR Generalist

Wilmington, DE · On-site

$65K - $75K/yr

Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities ... Investigate and advise management in appropriate resolution of associate relations issues that ...

Compass Group

Sr HR Generalist

Wilmington, DE

$65K - $75K/yr

Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities ... Investigate and advise management in appropriate resolution of associate relations issues that ...

Compass Group

Sr HR Generalist

Wilmington, DE · On-site

$65K - $75K/yr

... Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory ... relations issues that arise in partnership with the HR Advice and Guidance team and/or Labor ...

Compass Group

Sr HR Generalist

Wilmington, DE · On-site

$65K - $75K/yr

... Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory ... relations issues that arise in partnership with the HR Advice and Guidance team and/or Labor ...

Bayhealth

Denials And Appeals PFS Supervisor

Dover, DE · On-site

Patient Financial Services (PFS) Supervisor, Denials & Appeals manages the daily operations, staff ... Provider Relations, Legal, Utilization Management) and external entities, such as insurance ...

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All JobsPatient Relations JobsPatient Relations Manager JobsPatient Relations Manager Jobs in Delaware

Patient Relations Manager information

See Delaware salary details

$11K

$62.2K

$94.1K

How much do patient relations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for patient relations manager in Delaware is $62,230.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $69,100.00 per year, depending on experience, location, and employer.

What does a patient relations manager do?

A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.

What are the key skills and qualifications needed to thrive as a patient relations manager?

To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.

How does a patient relations manager typically handle conflicts between patients and medical staff?

A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.

What is the difference between Patient Relations Manager vs Patient Advocate?

AspectPatient Relations ManagerPatient Advocate
CredentialsHealthcare experience, communication skills, sometimes certifications in patient relationsHealthcare knowledge, certification in patient advocacy often preferred
Work EnvironmentHospitals, clinics, healthcare organizationsHospitals, community health centers, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient satisfaction and experiencePatient support, navigating healthcare systems, ensuring patient rights
Search & Comparison IntentUnderstanding roles in patient experience managementAssistance in patient rights and healthcare navigation

The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.

What are the most commonly searched types of Patient Relations jobs in Delaware?

The most popular types of Patient Relations jobs in Delaware are:

What are popular job titles related to Patient Relations Manager jobs in Delaware?

For Patient Relations Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Patient Relations Manager jobs in Delaware look for?

The top searched job categories for Patient Relations Manager jobs in Delaware are:

Patient Relations Manager jobs near you
Infographic showing various Patient Relations Manager job openings in Delaware as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $62,230 per year, or $29.9 per hour.

Treatment Coordinator

Dental Management Strategies LLC

Hockessin, DE • On-site

$19.25 - $25/hr

Full-time

Re-posted 14 days ago

Job description

Description

Treatment Coordinator


Join our dynamic dental team as a Treatment Coordinator, where your organizational skills and patient-focused approach will play a vital role in delivering exceptional dental care. This position offers an exciting opportunity to contribute to a thriving practice dedicated to improving patient outcomes and fostering long-term relationships. You will work closely with the dental team, including the doctor and assistants, to ensure smooth daily operations and promote practice growth.


Key Responsibilities:

- Coordinate schedule for the dental team, including the doctor and assistants, to ensure efficient daily operations and high-quality patient care.

- Stimulate case acceptance opportunities to help the practice meet production goals and expand the patient base through effective follow-up.

- Maintain patient accounts in accordance with Dental Associates of Delaware (DAD) policies and standards.

- Establish and maintain effective communication with patients, providing exceptional customer service and addressing their needs and concerns.

- Schedule patient appointments and manage patient flow to optimize practice productivity.

- Educate patients about treatment plans, financial options, and the importance of recommended procedures.

- Collaborate with the dental team to ensure patient satisfaction and foster positive relationships.

- Report directly to the Office Manager and work closely with the assigned doctor to coordinate patient schedules and relations.


Skills and Qualifications:

- Previous experience in a dental or healthcare setting preferred.

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Knowledge of dental terminology and treatment planning is a plus.

- Ability to build rapport with patients and team members.

- Proficiency in dental practice management software and Microsoft Office Suite.

- Professional appearance and demeanor.

- Ability to work effectively in a team environment and handle sensitive patient information with confidentiality.


At our practice, we value a collaborative and supportive culture that encourages professional growth and development. We offer competitive benefits and a positive work environment where your contributions make a meaningful difference in patients' lives. Join us and be part of a team committed to excellence in dental care.

Requirements

Qualifications and Requirements:

  •  High School diploma or equivalent
  •  Excellent customer service skills
  •  Strong written and oral communication skills
  •  Basic computer knowledge
  •  Ability to prioritize and multi-task.
  •  Ability to handle collection of account balances from patients and coordinate financial arrangements for payments.
  •  Familiarity with dentistry field, specifically insurance billing, collections, and administrative functions


Leadership:

  •  Every member of D.A.D. is valued. 
  •  Every member of D.A.D. is treated with respect. 
  •  D.A.D. staff excel at customer service. 
  •  We can rely on each other for support.
  •  I am committed to the company's success.


Status Classification: Hourly/Non-Exempt 


EEO statement:

Dental Management Strategies is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics when making hiring decisions. All employment is decided on the basis of qualifications, merit, and business need.

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