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Patient Financial Liaison Jobs (NOW HIRING)

Ridgeview

Patient Financial Counselor

Waconia, MN · On-site

$21.91 - $30.68/hr

Act as liaison between clinical departments, Patient Financial Services, and third parties to advocate for the patient and Ridgeview. * Gather all relevant information required to process financial ...

Ridgeview

Patient Financial Counselor

Waconia, MN

$19.25 - $25.25/hr

Act as liaison between clinical departments, Patient Financial Services, and third parties to advocate for the patient and Ridgeview. * Gather all relevant information required to process financial ...

Bryan Health

Patient Financial Counselor

Lincoln, NE · On-site

$17.75 - $23.25/hr

Acts as a liaison between patients and prescription companies. * Calls patients to re-enroll with ... Explains patient financial responsibility, including deductibles, copays, and out-of-pocket costs.

Bryan Health

Patient Financial Counselor

Lincoln, NE · On-site

$17.75 - $23.25/hr

Acts as a liaison between patients and prescription companies. * Calls patients to re-enroll with ... Explains patient financial responsibility, including deductibles, copays, and out-of-pocket costs.

Bryan Health

Patient Financial Counselor

Lincoln, NE · On-site

$17.75 - $23.25/hr

Acts as a liaison between patients and prescription companies. * Calls patients to re-enroll with ... Explains patient financial responsibility, including deductibles, copays, and out-of-pocket costs.

Beacon Health System

Patient Financial Counselor

Granger, IN · On-site

$16.75 - $22/hr

This position also acts as a liaison between customer service and the patient answering billing ... Patient Financial Counselor Duties: * Pre-screens uninsured and underinsured patients to identify ...

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How much do patient financial liaison jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for patient financial liaison in the United States is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.00 per hour, depending on experience, location, and employer.

What is a patient financial liaison?

Patient Financial Liaisons are healthcare professionals who help patients understand and manage the financial aspects of their medical care. They provide guidance on insurance coverage, billing questions, payment options, and financial assistance programs. Their role is to ensure that patients are informed about their financial responsibilities and to assist them in navigating complex healthcare billing systems. By serving as a bridge between patients and healthcare providers, they help reduce financial stress and improve the overall patient experience.

What skills and qualifications are needed to thrive as a patient financial liaison?

To thrive as a Patient Financial Liaison, you need a background in healthcare billing, insurance verification, and patient account management, often supported by relevant experience or coursework. Familiarity with hospital billing software, electronic health records (EHR), and knowledge of insurance plans and reimbursement processes is essential. Strong communication, empathy, and problem-solving skills help build trust with patients and resolve financial concerns effectively. These skills are crucial for ensuring patients understand their financial responsibilities and for optimizing revenue cycle processes within healthcare organizations.

How does a patient financial liaison interact with clinical staff and patients to resolve billing issues?

Patient Financial Liaisons regularly collaborate with both clinical teams and patients to clarify billing questions and resolve financial concerns. They serve as a critical link between the healthcare provider and the patient, ensuring that charges are accurate and any discrepancies are addressed quickly. This role often requires explaining complex billing statements in understandable terms to patients and coordinating with nurses or physicians to verify services rendered. Effective communication skills and empathy are essential, as liaisons frequently help patients navigate insurance processes and payment options.

What is the difference between Patient Financial Liaison vs Patient Accounts Representative?

AspectPatient Financial LiaisonPatient Accounts Representative
CredentialsHigh school diploma or equivalent; some roles may require healthcare or finance certificationsHigh school diploma or equivalent; customer service or finance experience preferred
Work EnvironmentHospitals, clinics, healthcare officesHospitals, billing offices, healthcare facilities
Primary ResponsibilitiesExplaining insurance benefits, assisting with financial plans, patient educationBilling, payment processing, account reconciliation
Common UsagePatient financial counseling, insurance communicationBilling and collections, account management

The Patient Financial Liaison focuses on patient communication, financial counseling, and insurance coordination, while the Patient Accounts Representative handles billing, payments, and account management. Both roles are essential in healthcare finance but differ in their primary functions and interactions with patients.

What cities are hiring for Patient Financial Liaison jobs?

Cities with the most Patient Financial Liaison job openings:

What states have the most Patient Financial Liaison jobs?

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What are popular job titles related to Patient Financial Liaison jobs?

For Patient Financial Liaison jobs, the most frequently searched job titles are:

Patient Financial Liaison jobs near you

Financial Liaison, Insurance

Lawrenceville, GA • On-site

Summit Spine and Joint Centers
Outpatient Health Care • 201 - 500 employees
Learn more about Summit Spine and Joint Centersexternal

Full-time

Re-posted 15 days ago

Job description

Company Overview:
Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state Interventional Pain Management group practice providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include Integrated Pain Solutions in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. As one of the largest single-specialty practices in the nation, we are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand. We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.
Job Description Summary:
As a Financial Liaison, an employee must be detail oriented with excellent phone call diction, and outstanding customer service skills, so they may help patients understand their insurance plans and financial obligations related to treatment. The employee must be able to problem-solve and multitask as we are a fast-paced practice.
This job is a full-time, benefited position at Summit Spine & Joint Centers that reports to the Administrative Manager. This position's primary location will be at the SSJC Administrative Building in Lawrenceville, GA.
Responsibilities:
  • Communicate with and educate patients about patient payment responsibility, primarily in relation to ASC appointments for surgical procedures.
  • Appropriately document all communications with patients, including regarding all actions, authorization details and modifications
  • Possess an extensive knowledge of copay's, deductibles, co-insurance, and other medical terminology for medical benefits, with the ability to educate patients on these topics while maintaining patient satisfaction.
  • The employee must be able to work accurately, work well independently and with others, and able to maintain focus under pressure.
  • Coordinate with the Insurance Verification and Insurance Authorization teams, especially concerning informing the Insurance Authorization team of any pending prior authorizations needed for approval.
  • Schedule Peer-to-Peer meetings between external insurance companies and in-house providers to resolve potential insurance coverage denials.

Skills And Abilities:
  • Must be personable and detail oriented as a representative of the practice while callers rely on accurate information.
  • Excellent verbal and written skills for proper documentation of encounters.
  • Bilingual candidates encouraged to support our diverse patient base.

Education And Experience:
The employee must communicate professionally, respectfully, and effectively with patients, visitors, clinicians, coworkers, and vendors, including in busy, demanding, or stressful circumstances. The employee must maintain professional composure and consistently perform assigned duties throughout the scheduled work period; manage routine workplace stressors and feedback without disrupting patient care, patient-facing operations, or coworkers' work; and use established de-escalation and escalation procedures when appropriate. The employee must exercise sound judgment; maintain appropriate workplace boundaries; receive and respond to routine feedback and direction; protect confidential patient and business information; and address patient or workplace concerns through established supervisory and safety procedures. These functions are essential to the position.
  • Working knowledge of medical terminology and insurance plans required
  • Proficiency with EMR (EClinical Works), 1+ years' experience preferred.
  • 1+ years of experience in a medical setting preferred.

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