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Patient Experience Manager Jobs in Decatur, GA (NOW HIRING)

Patient Coordinator

Marietta, GA · On-site

$16 - $21.50/hr

... managing patient records, and handling general administrative tasks. You will play a vital role in ensuring the smooth operation of the dental practice and maintaining a positive patient experience.

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... Additional tasks as assigned by the Manager Preferred Qualifications * High school diploma or ...

Patient Coordinator

Stockbridge, GA · On-site

$18 - $20/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... Additional tasks as assigned by the Manager Preferred Qualifications * High school diploma or ...

Patient Coordinator

Mcdonough, GA · On-site

$16 - $19/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... Additional tasks as assigned by the Manager Preferred Qualifications * High school diploma or ...

Patient Coordinator

Mcdonough, GA · On-site

$16 - $19/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... Additional tasks as assigned by the Manager Preferred Qualifications * High school diploma or ...

Patient Coordinator

Stockbridge, GA · On-site

$18 - $20/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... Additional tasks as assigned by the Manager Preferred Qualifications * High school diploma or ...

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... Additional tasks as assigned by the Manager Preferred Qualifications * High school diploma or ...

Showing results 41-60

Patient Experience Manager information

See Decatur, GA salary details

$15

$38

$68

How much do patient experience manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient experience manager in Decatur, GA is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $22.98 and $50.24 per hour, depending on experience, location, and employer.

What does a patient experience manager do?

A Patient Experience Manager ensures that patients receive high-quality, compassionate care by improving processes, communication, and overall satisfaction in healthcare settings. They analyze patient feedback, implement service improvements, and work with medical staff to enhance the overall patient journey. Their role often includes training staff, addressing complaints, and fostering a patient-centered culture.

What are some typical responsibilities of a patient experience manager during a workweek?

A Patient Experience Manager often spends their week reviewing patient satisfaction scores, developing strategies to address service gaps, and collaborating with clinical and administrative teams to implement improvement initiatives. They frequently interact directly with patients to resolve concerns, gather feedback, and ensure their voices are heard in decision-making processes. Additionally, they lead staff training on communication and service excellence, analyze data for trends, and report findings to senior leadership. This role blends hands-on problem solving with strategic planning in a collaborative, patient-centered environment.

What are the key skills and qualifications needed to thrive in the patient experience manager position, and why are they important?

To thrive as a Patient Experience Manager, you need a background in healthcare administration, strong analytical skills, and experience in process improvement, often supported by a bachelor’s degree in health administration or a related field. Familiarity with patient satisfaction survey platforms, CRM systems, and metrics like HCAHPS is commonly required. Exceptional interpersonal skills, conflict resolution, and leadership abilities help you effectively engage with staff and address patient concerns. These skills ensure an enhanced patient journey, stronger organizational reputation, and continuous quality improvement within healthcare settings.

What are popular job titles related to Patient Experience Manager jobs in Decatur, GA?

For Patient Experience Manager jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Patient Experience Manager jobs in Decatur, GA look for?

The top searched job categories for Patient Experience Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Patient Experience Manager jobs?

Cities near Decatur, GA with the most Patient Experience Manager job openings:

Infographic showing various Patient Experience Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $81,003 per year, or $38.9 per hour.

$23.47 - $27/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 3 days ago


Key responsibilities

  • Greet patients and assist with check-in and check-out procedures using dental practice management software.

  • Manage appointment scheduling, rescheduling, and confirmation using electronic scheduling tools.

  • Assist with insurance verification, collection of copayments, processing payments, and maintaining organized and confidential patient records.


Job description

We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team

In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth patient experience from check-in to check-out. Your energetic approach and attention to detail will help foster a welcoming environment while managing appointment scheduling, insurance verification, and medical record maintenance. This position offers an exciting opportunity to be an essential part of a busy dental clinic dedicated to providing exceptional patient care.

Title

Patient Coordinator

Job Description

Duties
Greet patients warmly and assist with check-in and check-out procedures using dental practice management software such as Dentrix or Eaglesoft
Schedule, reschedule, and confirm patient appointments efficiently, utilizing multi-line phone systems and electronic scheduling tools
Manage patient records by updating and reviewing medical documentation in EMR (Electronic Medical Records) systems including eClinicalWorks or similar platforms
Assist with insurance verification, collection of copayments, and processing of payments in compliance with HIPAA regulations
Maintain organized filing of dental records, medical histories, and care plans while ensuring confidentiality and security of health information
Provide exemplary customer service by addressing patient questions promptly and professionally, demonstrating excellent phone etiquette and clerical skills
Join our team as a Patient Care Coordinator where your enthusiasm for healthcare support makes a real difference! We are committed to fostering a positive work environment that values your skills in medical administrative support while offering opportunities for growth. If you thrive in a collaborative setting dedicated to delivering top-tier dental care, we want to hear from you!

Salary Range

Full-time $23 - $27 per hour

Pay: $23.47 - $27.00 per hour

Benefits

401(k)
401(k) matching
Health insurance
Life insurance
Paid time off

Shift & Schedule

Expected hours: 33 – 39 per week

Requirements

Requirements
Proven experience working in a dental office environment
Familiarity with EMR/EHR systems such as Dentrix, Eaglesoft
Excellent computer skills including proficiency for documentation review and data entry
Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
Knowledge of dental terminology and medical terminology to ensure accurate communication and record-keeping
Bilingual abilities are a plus to serve diverse patient populations effectively
Exceptional organizational skills with experience managing medical records, appointment scheduling, and office management tasks
Strong interpersonal skills with a focus on patient service excellence; professional phone etiquette is essential
Ability to uphold HIPAA standards for health information management and confidentiality

Hiring Process

[1] Please apply through the Jobley application form

[2] A recruiter will contact you to schedule an interview

[3] Interview

[4] Job offer

[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

Jobley Bonus

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.