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Patient Communication Representative Jobs (NOW HIRING)

42 North Dental

Patient Care Representative

Hellertown, PA · On-site

$16 - $19.75/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Dover, NH

$17.25 - $21.50/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Newton, MA

$18.75 - $23/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Blissfield, MI · On-site

$16 - $19.50/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Saugus, MA · On-site

$17.25 - $21.25/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

New Haven, CT · On-site

$17 - $21/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Rochester, NH · On-site

$16.75 - $20.50/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Newington, CT · On-site

$17 - $21/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

New Haven, CT · On-site

$17 - $21/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Dover, NH

$17.25 - $21.50/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Burlington, MA · On-site

$18.50 - $22.75/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Bloomfield, CT · On-site

$17 - $21/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Elkhart, IN · On-site

$16.25 - $20/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Worcester, MA · On-site

$17 - $21/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Needham, MA

$18.50 - $23/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

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How much do patient communication representative jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for patient communication representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Communication Representative, and why are they important?

To thrive as a Patient Communication Representative, you need strong interpersonal communication skills, a high school diploma or equivalent, and familiarity with healthcare terminology. Experience with patient management systems, electronic health records (EHRs), and multi-line phone systems is typically required. Exceptional organizational skills, empathy, and professionalism help build trust and ensure a positive experience for patients. These abilities are crucial for accurately relaying information, coordinating care, and supporting patient satisfaction in a healthcare environment.

What are some common challenges faced by Patient Communication Representatives, and how can they be managed effectively?

Patient Communication Representatives often encounter challenges such as managing high call volumes, addressing diverse patient concerns, and navigating sensitive conversations. Handling these situations requires strong organizational skills, empathy, and the ability to remain calm under pressure. Effective communication with both patients and healthcare team members is crucial, and utilizing electronic health record systems efficiently can help streamline workflows. Regular training on customer service and healthcare protocols can also support representatives in addressing these challenges successfully.

What is a Patient Communication Representative?

A Patient Communication Representative is a professional who serves as a liaison between patients and healthcare providers. Their main responsibilities include answering patient inquiries, scheduling appointments, verifying insurance information, and ensuring that patient concerns are addressed efficiently. They play a vital role in providing excellent customer service and maintaining clear communication within a medical office or healthcare facility. By assisting patients with their administrative needs, they help streamline operations and improve the overall patient experience.

What is the difference between Patient Communication Representative vs Medical Office Assistant?

AspectPatient Communication RepresentativeMedical Office Assistant
CredentialsHigh school diploma; communication skillsHigh school diploma; administrative skills
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, clinics, healthcare facilities
Primary ResponsibilitiesPatient inquiries, appointment scheduling, patient communicationScheduling, data entry, administrative support

The Patient Communication Representative primarily focuses on patient interactions, communication, and scheduling, while the Medical Office Assistant handles broader administrative tasks. Both roles are essential in healthcare settings, but the Patient Communication Representative emphasizes patient engagement and communication skills.

More about Patient Communication Representative jobs
What cities are hiring for Patient Communication Representative jobs? Cities with the most Patient Communication Representative job openings:
What job categories do people searching Patient Communication Representative jobs look for? The top searched job categories for Patient Communication Representative jobs are:
Patient Communication Representative jobs near you
Infographic showing various Patient Communication Representative job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Care Representative

Patient Care Representative

42 North Dental

Hellertown, PA • On-site

$16 - $19.75/hr

Full-time

Posted 9 days ago

42 North Dental rating

6.6

Company rating: 6.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

This is Full-Time Patient Care Representative role.

42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.

Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction.  The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists.  With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.


  • Interact with patients in a positive professional manner via telephone and in person
  • Schedule and confirm appointments
  • Review and educate patients on treatment plans and financial responsibilities
  • Accurately confirm insurance benefits, communicate and collect patient payment obligations. 
  • Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
  • Respond to and reply to requests for information
  • Maintain strict compliance to HIPPA and patient privacy
  • Perform other related job duties as assigned

  • Excellent customer service skills
  • Clear speaking and telephone voice
  • Positive attitude and energetic personality
  • Comfortable in computerized environment
  • Ability to multitask

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