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Patient Communication Representative Jobs (NOW HIRING)

Local Dentist

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Patient Care Representative

Burlington, MA · On-site

$18.50 - $22.75/hr

The Patient Care Representative (Dental Receptionist) will provide administrative support to ... front line to patient communication, assisting the patient in the necessary administrative ...

Local Dentist

Be Seen First

Patient Care Representative

Burlington, MA · On-site

$18.50 - $22.75/hr

The Patient Care Representative (Dental Receptionist) will provide administrative support to ... front line to patient communication, assisting the patient in the necessary administrative ...

University of Rochester

$25.60 - $35.84/hr

Works collaboratively with sending facility and team to determine resources needed for the patient ... Excellent communication skills and interpersonal skills required * Ability to manage multiple ...

42 North Dental

Patient Care Representative

Blissfield, MI · On-site

$16 - $19.50/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Nashua, NH · On-site

$17.25 - $21.25/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Needham, MA · On-site

$18.50 - $23/hr

This is a Part-Time Patient Care Representative role. The schedule for this role is: Monday- Friday ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Nashua, NH · On-site

$17.25 - $21.25/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Ho Ho Kus, NJ · On-site

$18.25 - $22.50/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

42 North Dental

Patient Care Representative

Meriden, CT · On-site

$16.75 - $20.75/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

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Patient Communication Representative information

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$13

$19

$26

How much do patient communication representative jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for patient communication representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Patient Communication Representative vs Medical Office Assistant?

AspectPatient Communication RepresentativeMedical Office Assistant
CredentialsHigh school diploma; communication skillsHigh school diploma; administrative skills
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, clinics, healthcare facilities
Primary ResponsibilitiesPatient inquiries, appointment scheduling, patient communicationScheduling, data entry, administrative support

The Patient Communication Representative primarily focuses on patient interactions, communication, and scheduling, while the Medical Office Assistant handles broader administrative tasks. Both roles are essential in healthcare settings, but the Patient Communication Representative emphasizes patient engagement and communication skills.

What is a Patient Communication Representative?

A Patient Communication Representative is a professional who serves as a liaison between patients and healthcare providers. Their main responsibilities include answering patient inquiries, scheduling appointments, verifying insurance information, and ensuring that patient concerns are addressed efficiently. They play a vital role in providing excellent customer service and maintaining clear communication within a medical office or healthcare facility. By assisting patients with their administrative needs, they help streamline operations and improve the overall patient experience.

What are the key skills and qualifications needed to thrive as a Patient Communication Representative, and why are they important?

To thrive as a Patient Communication Representative, you need strong interpersonal communication skills, a high school diploma or equivalent, and familiarity with healthcare terminology. Experience with patient management systems, electronic health records (EHRs), and multi-line phone systems is typically required. Exceptional organizational skills, empathy, and professionalism help build trust and ensure a positive experience for patients. These abilities are crucial for accurately relaying information, coordinating care, and supporting patient satisfaction in a healthcare environment.

What are some common challenges faced by Patient Communication Representatives, and how can they be managed effectively?

Patient Communication Representatives often encounter challenges such as managing high call volumes, addressing diverse patient concerns, and navigating sensitive conversations. Handling these situations requires strong organizational skills, empathy, and the ability to remain calm under pressure. Effective communication with both patients and healthcare team members is crucial, and utilizing electronic health record systems efficiently can help streamline workflows. Regular training on customer service and healthcare protocols can also support representatives in addressing these challenges successfully.
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Patient Communication Representative jobs near you
Infographic showing various Patient Communication Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Communications Representative

Trinityhealth

Des Moines, IA • On-site

Part-time

Posted 18 days ago

Job description

Employment Type:Part timeShift:Rotating ShiftDescription:Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.Essential Key Job Responsibilities Answers calls quickly and efficiently and routes to appropriate area. Pages over public address system: codes, hospital personnel, physicians and announcements. Directs patients and visitors to proper areas. Provides proper patient information, while retaining confidentiality. Implements emergency procedures for hospital. Helps out in Mail Services when staffing is short. Nights -Verify patient discharge for Mail Services.Assigned Communication Rep is trained for complete Mail Services back-up.Minimum Qualifications:
  • High school diploma or GED required.
  • Previous experience with the public via phone or in person.
  • Must have basic math skills including calculating and monetary exchanges.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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