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Patient Advocate Jobs in Rochester, NY (NOW HIRING)

Aspen Dental

Patient Coordinator

Rochester, NY

$17 - $19/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.

OU Health (Parent)

RN - Operating Room

Rochester, NY · On-site

$2.3K/wk

Patient Advocacy and Safety: Advocate for patient safety and comfort throughout the surgical experience, addressing concerns and ensuring adherence to surgical protocols. Monitor patients' responses ...

ZOLL Medical

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

Trillium Health

Patient Experience Coordinator

Rochester, NY · On-site

$17.25 - $22.75/hr

Job Title: Patient Experience Coordinator Department: Clinic Position type: Full-Time FLSA: Non-Exempt Job Summary: Join us and be part of a mission-driven team that prioritizes innovation ...

ZOLL LifeVest

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

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Patient Advocate information

See Rochester, NY salary details

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How much do patient advocate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient advocate in Rochester, NY is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.83 per hour, depending on experience, location, and employer.

What is a patient advocate?

A patient advocate, sometimes referred to as a patient care advocate, supports patients and their families, working to get them the best care available. As a patient advocate, your responsibilities and duties include helping clients understand their treatment options and working with doctors to get the client the best care possible, assisting your client to navigate their insurance coverage, and providing general support to the family throughout the healthcare process.

What is a patient advocate?

Patient advocates are professionals who assist patients in navigating the healthcare system. They help patients understand their diagnoses, treatment options, and medical bills, and often facilitate communication between patients, families, and healthcare providers. Patient advocates may work independently, for hospitals, or for insurance companies, always with the goal of ensuring that patients' rights and interests are represented. Their support can be especially valuable when dealing with complex medical or insurance issues.

What are the key skills and qualifications needed to thrive as a patient advocate, and why are they important?

To thrive as a Patient Advocate, you need a strong understanding of healthcare systems, patient rights, and relevant regulations, often supported by a degree in health services, social work, or related fields. Familiarity with electronic health record (EHR) systems, case management software, and sometimes certification such as BCPA (Board Certified Patient Advocate) is valuable. Outstanding communication, empathy, problem-solving, and negotiation skills help you effectively support patients and collaborate with healthcare teams. These skills are crucial for ensuring patients' voices are heard, their concerns are addressed, and their care experiences are improved.

What are some common challenges patient advocates face when navigating healthcare systems for clients?

Patient Advocates often encounter obstacles such as complex insurance processes, communication barriers between patients and healthcare providers, and coordinating care among multiple specialists. Advocates must be persistent and resourceful in resolving these issues while maintaining patient confidentiality and trust. Successfully overcoming these challenges requires strong problem-solving skills and a deep understanding of healthcare policies and patient rights.

What is the difference between Patient Advocate vs Medical Assistant?

AspectPatient AdvocateMedical Assistant
Required CredentialsOften requires certification or training in patient advocacy or healthcare navigationCertified or trained in clinical procedures, EHR, and basic medical skills
Work EnvironmentHospitals, clinics, insurance companies, patient support organizationsDoctor's offices, clinics, hospitals, outpatient facilities
Employer & Industry UsageHealthcare providers, insurance companies, patient advocacy groupsMedical practices, hospitals, outpatient clinics
Common Search & Comparison IntentUnderstanding patient support roles, advocacy servicesMedical assisting duties, clinical support roles

While both roles work within healthcare settings, a Patient Advocate primarily supports patients' rights and navigates healthcare systems, whereas a Medical Assistant performs clinical and administrative tasks to support healthcare providers. They serve different functions but often collaborate to improve patient care.

What is the career path for patient advocates?

The career path for patient advocates typically starts with entry-level roles such as patient navigator or support coordinator, progressing to senior advocacy positions, program managers, or policy specialists. Gaining experience, developing communication skills, and obtaining certifications like Certified Patient Advocate can support advancement within healthcare organizations or advocacy groups.
More about Patient Advocate jobs

What are the most commonly searched types of Patient Advocate jobs in Rochester, NY?

The most popular types of Patient Advocate jobs in Rochester, NY are:

What are popular job titles related to Patient Advocate jobs in Rochester, NY?

For Patient Advocate jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Patient Advocate jobs in Rochester, NY look for?

The top searched job categories for Patient Advocate jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Patient Advocate jobs?

Cities near Rochester, NY with the most Patient Advocate job openings:

Patient Advocate jobs near you
Infographic showing various Patient Advocate job openings in Rochester, NY as of August 2026, with employment types broken down into 3% As Needed, 69% Full Time, 19% Part Time, and 9% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,424 per year, or $20.4 per hour.

Patient Coordinator

Aspen Dental

Rochester, NY

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Aspen Dental rating

6.3

Company rating: 6.3 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

670th of 891 rated healthcare providers

Job description

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.

Job Type: Full Time

Salary: $17 - $19 / hour

At Aspen Dental, we put YouFirst.We offer:

  • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
  • Career development and growth opportunities with our best-in-class training program to support you at every stage of yourcareer
  • A fun and supportive culture that encourages collaboration andinnovation
  • Free Continuous Learning through TAG U

HowYou'llMake a Difference

As aPatient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
  • Balance nightly deposits and credit card processing
  • Additional tasks as assigned by the Manager

Preferred Qualifications

  • High school diploma or equivalent
  • Strong communication and interpersonal skills with an ethical mindset
  • High regard for time management
  • Organized and detail oriented
  • Must be age 18 or older

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

*May vary by independently owned and operated Aspen Dental locations.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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